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Service Squad Plumbing

Main Services: Sewer Main - Install, Replace, Repair or Clear

Description: Service Squad Plumbing provides the Dallas/Fort Worth area with expert plumbing services including water heater repairs, drain cleanings and much more. We offer same day leak detection!!
Give us a call to schedule your next appointment.

Service Area: Crowley, Fort Worth, Naval Air Station Jrb

We are best known for: Excellent Customer Service

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3 Reviews

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Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Didn't show up for scheduled appointment.

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Work Description: leak under house in hot water line. Replace all galvanized pipe instead of fixing just that leak with a compression patch.

Comments: I had a leak in the hot water line under the house(pier & beam). They convinced me that since my house was built in the early 1950's that in the long run it would be cheaper to replace all water lines while they, the plumbers,were under the house with a new flex line water system, that after drilling holes for outlets it would take them only 4 to 5 hours to complete the job. They said they they would be responsible for all permits. After the utility people came out and marked all of the under ground utilities Service Group sent out a digger to dig down to the water line from meter to house. The digger cut the AT&T internet line and I had to get AT&T out to replace and rebury the line. The lead plumber kept leaving for other jobs. After about two days they had the holes drilled and another two(maybe three) days to run the lines ( one bathroom, kitchen and washing machine) There was a leak under the kitchen sink that the lead plumber said was from the drain and wasn't his responsibility but when his assistant looked at it he found a connection that the lead plumber had not tightened and the leak stopped. After putting in the connections for the washing machine they turned on the water and the connections failed flooding the wash room. the plumber used a broom to push the water out to my screened in patio and then announced that they had to leave for another job saying that it would air dry. To make a connection for the shower they cut a hole in the sheet rock in a closet that is behind the shower. They said they would put in an access panel to cover the hole but afterwards said the hole was too large and access panels didn't come that large. They also said that I would have to take care of it because they didn't do carpenter jobs. The hole is very ragged like they busted out part of it.
When they finally got to the point that they called for an inspection, the inspector red flagged the job. The violations that he noted are,"cold water ground eliminated-electrical permit required, install full open valve at meter." The inspector told me that last 10 feet of the line from the meter to the house should have been copper so that the ground wire could be clamped to it. They had made NO provisions for re-installing the ground wire. Now they are telling me that I have to pay for the electrician and the elect. permit because they don't do electric work.
I accepted their bid on 6-5-17. The failed inspection was on 6-15-17. The trench in my front yard is still not filled in because it will have to be re-inspected for valve at meter and ground connection at electric box.
They did not clean the mud that they tracked through the house especially in the bedroom where the access to under the house is.
All in all, this has been a terrible and very stressful experience. And,unfortunately, it isn't over yet!
CalvinTomlinson
Calvin, Thank you very much for the review. We pride ourselves in customer service and we can only get better with feedback from our customers . It has been a pleasure working with you and I am very greatful for the feedback so we can ensure this does not happen in the future. Jesseca Lawson Service Squad Plumbing

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Work Description: removed and placed faucet and sprayer

Comments: Did the job quick and fast and with quality.
Tim, Thank you for the review. It was a pleasure working with you and your family and I look forward to working with you in the future. Jesseca Lawson Service Squad Plumbing
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