Main Services: Rodent And Pest Control
Description: Here at My Serenity Pros, we want you to feel comfortable with us as your pest control provider, so comfortable it's like we're part of the family. We want each customer to feel a connection and see the value in the pest control and insulation service we provide. Our goal is to expand throughout the entire San Francisco Bay area, redefining the standard for pest control.
2 ReviewsReview Me
San Jose CA
Work Description: Hornet nest in shrubberyComments: Excellent service and problem solved fast.
Work Description: Mice/RatsComments: I am very disappointed with Serenity Pest Solutions. I met with the owner and technician of this company on Saturday, January 4, 2020. He made a proposal to put some traps around the house, clean up the poos of the mice and told us that they will come after a week to inspect our house. After we paid them they cashed the check right away and promised to send the receipt by email right away but I waited until Tuesday for him to send the receipt after I texted the owner and technician at the same time. They did not come the next Saturday instead he said he can only come on Tuesday but we're not available so we agreed for him to come this Friday. But something came up that we cannot avoid that we're not available this Friday, 1/17/20. I texted him back to ask for this coming Monday and texted me back saying "You are rescheduling the appointment that we had confirmed. We have other customers and cannot let them down as well." I told him due to work M-F 8-5 we cannot commit to his schedule. He should be the one to commit to our schedule. I thought Customers Are Always Right! Please help us how can we correct this kind of attitude. I should have gotten a more expensive Pest Control Company rather than dealing with this Serenity Pest Control.
Insulation License in CA :