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Royalty Residential & Commercial Services Corporation

Main Services: Janitorial Service

Service Area: Capron, Green Bay, Warfield, Battery Park, Hampton, White Stone, Brodnax, Petersburg, Claremont, Montross, Courtland, Emporia, Bowling Green, Lancaster, Surry, Partlow, Alberta, Ammon, Nuttsville, Christchurch, Seaford, Fort Lee, Mattaponi, Hayes, Smithfield, Spring Grove, Shacklefords, Powhatan, White Plains, Deltaville

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68 Reviews

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Overall

Work Description: Carpet Cleaning

Comments: Great job

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Overall

Work Description: Carpet Cleaning

Comments: I give my experience a 10 out of 10 Earl was very professional, and got the job done and very affordable highly recommend it

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Work Description: Carpet Cleaning

Comments: I love how fast and new my carpets look. They look just the way they did when I moved in. They are saved in my contacts I’m definitely using them again!! Thank you Earl.

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Work Description: Carpet Cleaning

Comments: Earl did a outstanding job

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Work Description: Carpet Cleaning

Comments: Yes my carpet looked beautiful will call u in the near future Thanks so much 👍

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Work Description: Carpet Cleaning

Comments: Customer service was great real nice guy and the job that was done was amazing will recommend to anyone thanks again

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Work Description: Carpet Cleaning

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Work Description: Carpet Cleaning

Comments: Great, effective and personable service!

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Work Description: Carpet Cleaning

Comments: Earl came out and did a fantastic job on cleaning the carpet. He was extremely pleasant and did a great job.

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Work Description: Carpet Cleaning

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Work Description: Carpet Cleaning

Comments: H will come to do the cleaning tomorrow (1/11). We'll se how the job goes.

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Work Description: Carpet Cleaning

Comments: Earl was very friendly and easy to work with. We had a lot of schedule changes because we were trying to get our house painted before getting the carpets cleaned, Earl was extremely patient and flexible when needed. He was able to get all of the stains out of our carpets and our new home feels brand new! Highly recommend

Overall

Work Description: Carpet Cleaning

Comments: Mr. Martin did an excellent job. I had the carpet cleaning service. He pays close attention to details and ensure you’re completely satisfied. I would highly recommend.

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Work Description: Carpet Cleaning

Comments: GREAT SERVICE.

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Work Description: Carpet Cleaning

Comments: I left a message asking for an estimate for 3 rooms & stairs carpet cleaning. Less than an hour later Earl returned my call. I actually could hear the smile in his voice. I'm big on customer service...I tell you Earl represents extremely well and delivers too.
I have never had the carpet cleaned (a cream berbet blend) upstairs the entire 16 years from being installed new. The carpet was horribly stained in several areas. (My daughter said "Mommi you need to replace the carpet, cleaning won't do anything")
I spoke with Earl and let him know the task at hand....he didn't shy away or give false hope. He quoted me an awesome price (which was lower than I expected).
Earl, confirmed the appointment via text to include what services we discussed. The day of the appointment Earl called informing me he was in route. I tell you...prompt, professional and a smile greeted me when I opened my door. He treated my house with respect. He treated me with respect. (He washed the glass he drank from, placing it in the dish rack) I showed him the area and he set up his equipment and promptly started. Before I knew it the job was complete.
When I saw the stairs..oh my goodness....smh I was floored. It looked surprisingly great. (I wasn't expecting this.) I walked to the top landing the deep large stain that used to great me was gone. Long story short. I don't need to replace the carpet...my carpet has been restored to its former glory. The fresh smell is a plus...no longer the pet bunny earthly smell.
I can't rave about Royalty Residential & Commercial Services Corporation enough!!!! I highly recommend this company. I will be scheduling my future carpet and furniture cleaning with Earl.
Thanks Earl you and the company have blessed me overlying and abundantly...see you next time.

Marcey

Overall

Work Description: Carpet Cleaning

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Work Description: Carpet Cleaning

Comments: Prompt, courteous and efficient.

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Work Description: Carpet Cleaning

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Work Description: Carpet Cleaning

Comments: Earl was a true blessing. From his firm handshake to his quick response and excellent work , we highly recommend him. The carpet looks and smells great and the stains are gone!

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Work Description: Carpet Cleaning

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Work Description: Carpet Cleaning

Comments: Very pleased with services provided by Royalty Services. Earl was punctual and results were better than ecpected. Will definitely use him again.

Overall

Work Description: Carpet Cleaning

Comments: Mr. Earl was punctual, courteous and very professional. His work on our four carpets and stairs was impeccable! Most of our carpeting was heavily soiled, but with the proper chemicals and his equipment, Mr. Earl was able to eliminate these stubborn stains! We were very pleased with his work, and highly recommend his services to any business and home owner!!!

Overall

Work Description: Carpet Cleaning

Comments: Mr. Earl came out to clean all the carpets in my home. My carpets are smelling amazing and fresh and looking very clean. I noticed the odor eliminated almost immediately. He’s a consummate professional and extremely personable. I am very satisfied with the results. I’ll definitely refer Royalty Services to friends and family!

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Work Description: Carpet Cleaning

Comments: Excellent service, flexible hours and work quality are definitely outstanding.

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Work Description: Carpet Cleaning

Comments: I was very impressed with the job Royal Residential Services did on my rugs. He was here on time and never stopped until the job was finished. He was fairly priced and I would highly recommend this company.

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Work Description: Carpet Cleaning

Comments: Our house was sort of a mess with our dogs who had gotten sick. one was walking in the house even after being neutered but royalty residential came in my house smells clean thing looks great and and I would recommend them again to anyone.

Overall

Work Description: Carpet Cleaning

Comments: An amazing job

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Work Description: Carpet Cleaning

Comments: Very Friendly

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Work Description: Carpet Cleaning

Comments: Earl Martin was the one who cleaned my carpets and he did a good job. He was very polite and courteous.

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Work Description: Carpet Cleaning

Comments: I am so very pleased with Mr. Martin's proficinalzim his knowledge of his job and his ability to complete the job on a timely manner. I 100% recommend him and this company.

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Work Description: Carpet Cleaning

Comments: Excellent pleased with services

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Work Description: Carpet Cleaning

Comments: Mr Martin did a good job and was very professional. He answer every concern I had about the cleaning and drying of the process. Will use the Company again

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Work Description: Carpet Cleaning

Comments: Earl is a skilled, diligent and thorough expert. All of that is important in carpet cleaning but Earl is also kind, friendly and helpful.
Our carpets look like new! Thank you Royalty Residential!

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Work Description: Carpet Cleaning

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Work Description: Carpet Cleaning

Comments: What a great experience with Royalty Residential Services. We received five-star service from the introduction call to cleaning the carpets with care. Mr. Earl is a delight to work with.

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Work Description: Carpet Cleaning

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Work Description: Carpet Cleaning

Comments: Prompt service scheduling and very friendly

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Work Description: Carpet Cleaning

Comments: customer service was awesome

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Work Description: Carpet Cleaning

Comments: Mr. Earl Martin came to clean my carpet and a loveseat on Saturday January 8th. I thought it was very considerate that he called to let me know that he was on his way to my home.

Mr. Martin was very pleasant, courteous, and incredibly personable. He arrived on time and completed the job very quickly and efficiently.

I would most definitely request Mr. Martin again for carpet and furniture cleaning.

Overall

Work Description: Carpet Cleaning

Comments: Mr. Martin was professional, efficient and friendly. I am throughly impressed with his work and will recommend him for sure.

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Work Description: Carpet Cleaning

Comments: Very nice now it’s drying more. Thanku

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Work Description: Carpet Cleaning

Comments: Excellent work...I would recommend this service to anyone for carpet cleaning!!!

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Work Description: Carpet Cleaning

Comments: I had a very good experience. The contractor was very kind and detailed oriented.

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Work Description: Carpet Cleaning

Comments: Excellent Job Done

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Work Description: Carpet Cleaning

Comments: Job well done

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Work Description: Carpet Cleaning

Comments: Great job

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Work Description: Carpet Cleaning

Comments: Great guy and excellent job.

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Work Description: Carpet Cleaning

Comments: Never showed up. Never called back at all. I had to hire someone else to do my carpets. They deserve a "0" in ratings.

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Work Description: Carpet Cleaning

Comments: Great service. Work was excellent

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Work Description: Carpet Cleaning

Comments: I highly recommend Royalty Residential & Commercial Services Corporation. On Saturday at 1:00pm the company that was scheduled to clean my carpets called and canceled. My house was torn up and I had family coming the next day. I called around and Mr. Martin actually answered his phone! He was here at 4:00 and did an amazing job. He was kind and so understanding. He quoted me a price that was too low and I paid him more because he came and saved the day!! I will tell everyone how awesome the service was and my carpets look and smell great! I will never forget his kindness!

Overall

Work Description: Cleaning

Comments: Prompt, professional, excellent quality and priced below budget.
High quality at low cost.

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Work Description: Carpet Cleaning

Comments: The technician was friendly and personable he did a fantastic job and I highly recommend this company.

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Work Description: Carpet Cleaning

Comments: Very professional and courteous

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Work Description: Carpet Cleaning

Comments: We called and it was last minute and Royalty and Mr. Martin were able to help us out . We were satisfied with the job they did.Thank you again

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Work Description: Carpet Cleaning

Comments: Good job, super polite and interactive!

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Work Description: Carpet Cleaning

Comments: Efficient and courteous. Did a great job

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Work Description: Carpet Cleaning

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Work Description: Carpet Cleaning

Comments: Earl came early, did the job, and left me with furniture I could barely recognize because it was so clean!

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Work Description: Carpet Cleaning

Comments: Earl was on time and did an exceptional job cleaning both carpets (2 bedrooms)

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Work Description: Carpet Cleaning

Comments: Earl Martin did an excellent job and I would welcome him back.

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Quality

Price

Punctuality

Work Description: Maid Services

Comments: So 2 people showed up, the owner and a helper, on time. So what caught my eye was as they were grabbing their gear I noticed a couple of step ladders a bag with rags I can of pledge and a bottle of Windex and a few dust mops, no vaccum cleaner, so I just sat back to see how they were going to clean. The helper started in the kitchen well she used pledge to clean my cabinets and earl started in my spare bath left the big mirror with swirl marks, never saw any towel cleaner and he didn’t clean the toilet in master bathroom, I bad to remind them that they needed to clean the ceiling fans then I had to move stuff on tables in my living room that they are completely overlooked never saw the first scrubbing of the floor and I have hardwoods throughout then I asked Earl where was the vacuum cleaner and when is he going to vacuum they were ready to leave at this time prior to vacuuming so he tells me I got it goes and gets my vacuum cleaner out of my spare bedroom that they didn’t have to clean because that wasn’t on the deal and vacuums through the house I’m just disgusted even filling this out so I’ll leave it at this I would not recommend these people to clean the wheels on my truck it was like the first time that they have ever cleaned a house?? So after they left I had to go behind them and re-clean my whole house and I have arthritis real bad that’s the reason why I got a cleaner very disappointing. I’m not the type of person that complains about other people but when I get screwed bad, I have to speak up and speak out. They acted like I didn’t know anything about cleaning but them not knowing that my wife are used to own a cleaning business ,God rest her soul. So once again I do not recommend Royal cleaning services at all really pitiful...........

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Quality

Price

Punctuality

Work Description: Carpet Cleaning

Comments: Earl came out, right on time and was amazing!! He was very personable, but to the point, did an incredible job!! We would recommend him to anyone!

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Quality

Price

Punctuality

Work Description: Carpet Cleaning

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Quality

Price

Punctuality

Work Description: Carpet Cleaning

Comments: Worst service ever
Bait and switch tactic
Carpet still wet after 24 hours
Need my money back!
We don’t service this customer .

Overall

Work Description: Carpet Cleaning

Comments: Prompt & very good service

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Price

Punctuality

Work Description: Carpet Cleaning

Overall

Quality

Price

Punctuality

Work Description: Carpet Cleaning

Comments: He was very thorough polite did a very good job at cleaning steaming the carpet, I would recommend them to everybody and I will call them again, they clean my carpet when it is needed
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