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Rose Tree Service

Description: Rose Tree is very Profesional Reasonable and a definitely Hard working Company for 15 years Strong!!!

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28 Reviews

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Work Description: Cut down 4 pine trees
Grind out stumps
Remove all debris

Comments: The contractor told me this would be a one day project. The first day he cut down 3 trees. said he would be back the next day to "finish". Since this was apparently the end of the job, I gave him a check for the entire job- $3600. (big mistake on my part.) He did not come back. He said his "climber" couldn't make it but would come the next day. He did and the final tree came down. four stumps and a large pile of debris were in my yard. with great help from Networx, the 4 stumps were ground up and piles left in my front yard. This was the 7th day in this "one day" job. During these last days, he would not return my many phone calls. The only action I got was from the staff at Networx. This was a very painful and terrible experience for my wife and I. the city came by yesterday and today to haul off the large limbs of debris. I plan to hire another contractor to clean up my front yard and plant grass. Sending a bill to Rose would be a waste of time so I am just cutting the cord on this guy now. I tried to print this review but none of my comments would print. Will you please send me a copy of my review for my files. Thanks again for your help.

Ron Simpson

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Work Description: Remove trees and grind stumps

Comments: Work done cleanup not very good

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Work Description: Removed 2 trees and cutting limbs off and topping off another one

Comments: Did a good job. He said he would have it out by first part of the week and did. Very polite and have them working on another tree.

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Work Description: cut down dead pine tree

Comments: Poor clean-up after tree was down

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Work Description: After cutting down 4 of the Five tress that we discussed his workers destroyed my fence on Friday May 18 Mr. Rose told me he would come back on that day to repair the fence he had to go get the parts needed to repair the fence he never returned on Friday he called and said he would be to repair the fence on Saturday morning May 19 at 10:00am he never showed i then heard from him again on Sunday May 20 i txtd him wanting to know if he was going to repair my fence he said he was at church and he would call me at 1:00 that never happened he then txtd me on Tuesday the 22 at 12:00 noon (i think) it was pouring down rain and i was at work i told him i would be at work until 7:00 on that day. And i haven’t heard nothing from him since Tuesday May 22, 2018 now I’m looking to take legal actions against Mr. Rose Not only for the damaged fence but as i have looked at the work i find a discrepancy in the work he did he was supposed to cut down 5 tress and he only cut down 4 tress and he tried to lie to me saying one of the tress was a double tree Mr. Rose is by far the worse contractor I’ve ever had to deal with

Comments: I would never hire this a again not even to build my dogs a house

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Work Description: REMOVED 2 TREES

Comments: GOOD JOB

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Work Description: Work is good but he never gave me an invoice or receipt even after several calls and texts. My receipt is a record of the service.

Comments: Dekalb County refused to pick up the trash debris and it still sitting out side of my home. They reporting the contractor are responsible for all pick up not the county so I am responsible for another fee. Best advice is to have the contractor removal all debris .

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Work Description: Tree Removal

Comments: Did everything he said he was going to do. Came out when he said and worked till dark to get it done. I would recommend him.

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Work Description: Ok

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Work Description: Tree removal

Comments: I called Rose Tree Service to remove a tree from my front yard. Very fast response! They gave me the best estimate, so I hired them. The work crew came right out and did a great job! Very friendly and polite. Thank you so much Rose Tree Service! 5 stars*****

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Work Description: Large tree removal

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Work Description: Remove downed tree

Comments: Removed tree. Tore up yard with tractor. Placed tree debris in street. I requested tree debris removal. Made appointment to remove tree debris. Did not show. Trying to get return call and tree debris removal. Unreliable service. I am advising neighbors to avoid Rose Tree Service. I will not use this service again.

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Work Description: Cut up downed tree and dragged the pieces back into the woods. Also cut down three smaller trees in the front.

Comments: They got the job done and what's important

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Work Description: We discussed with the owner raising up the canopy on the trees lining one side of our property. I made it perfectly clear that we wanted it raised a few feet and 1 particular tree needed to be trimmed back as well. He seemed to understand. And assured me that they knew how to make the area look pretty as well as useful by taking off some of the lower branches.

Comments: When his work crew showed up without him later in the day, we watched them to begin with, and they seemed to know what we had described so we didn't worry too much about it. (Not MY job to supervise a work crew; and the owner did not come back to the property.) When I next checked on them, about an hour later, they had already gone down my entire property line and cut off ALL OF THE BRANCHES ON MY SIDE OF THE TREES. TO THE TOP!!! The trees are now bare on one side and provide zero shade where that used to be the only truly shady area in our yard.
Then of course as I have already reported, they left their equipment in my front yard & I had to threaten to call the police before they would come & get it. We paid them b/c they did do the work, and we can't put the branches back, so......but I certainly would not recommend them to anyone else!

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Work Description: Nice to work with, but never finished the job. I had to call repeatedly to pick up the tree limbs and ended up getting a letter from my Home Owners Association. They still have not finished the tree stumps (3), and I will call to remind them.

Comments: I liked them personally though. Hard workers. I should have not paid until work was complete.

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Work Description: Excellent

Comments: Excellent

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Work Description: Tree removal,stump grinding and cleanup

Comments: We hired rose tree service to remove 6 big trees in our front yard. They responded very quickly and were out the next day to start the job. It has now been 2 weeks since and moo e has come to clean up brush as promised we have slime with philander rose daily with the promise they were coming g out tomorrow to comete and no one shows. Now phone calls will not be answered or returned. We made the mistake of paying in cash to say the least so we cannot stop or reverse payment. All I want is this stuff cleaned up and apparently they are not a truthful reliable company to leave a mess like this after full payment was made. Do yourself a favor and cha k all other reviews on other websites of this company before choosing them. What a rip off!!!!

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Work Description: Great job!

Comments: Workers were fast and thorough.

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Work Description: I felt quite comfortable meeting with Rose Tree Service's manager, Philander. The company performed the job exactly like we discussed and clean-up was excellent.

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Work Description: I felt quite comfortable meeting with Rose Tree Service's manager, Philander. The company performed the job exactly like we discussed and clean-up was excellent.

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Work Description: The job was to cut a tree from the back yard and leave it fire wood size cuts.

Comments: They cut the tree and left huge pieces in the area.We spoke to the owner about it he came collect the payment promise to fix it next day, he never came back. Quality and integrity are core values for any reliable business .Unfortunately I won't recommend this business .Lying is unacceptable. I rather pay more and be treated with respect.

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Work Description: They took down a large tree that had previously been cut to around 10 - 12 feet in height. In essence, it was a very large stump.

Comments: Guys did a real good job of getting the job completed quickly. They didn't do that great a job of cleaning up. There was poison ivy and english ivy remaining and quite a few hunks of wood larger than my hand or foot.

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Work Description: Fast

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Work Description: Tree removal

Comments: Called for service..responded immediately...came and gave a quote...didn't come first day as promised... Called to inquire...pleaded with us to not hire another contractor..assured us that they were indeed coming...never came... Attempted a o call them that afternoon ... They hung up

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Work Description: Two trees were removed as a result of Hurricane Matthew.

Comments: Electronic payment for the tree removing was successfully completed. The receipt I received for the transaction is from "Planning Perfection" not "Rose Tree Service". The receipt doesn't list anything regarding the work performed only the amount charged to my credit card. Philander Rose has not responded to multiple voicemail's regarding the receipt content. I'm considering additional preventative tree removing also but can't get in touch with Rose Tree Service at all. I hope Philander Rose has not been involved in any type of debilitating accident or negatively impacting event which would prohibit his ability to communicate.

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Work Description: Tree and hedge trimming

Comments: Very prompt response time! I received a call back on the same day of the initial quote request, with a scheduled visit for the same day – AMAZING! I was given a fair quote with an offer to complete the work on the next day. The team was professional, courteous and did a great job, including the cleanup. I would definitely recommend Rose Tree Service.

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Work Description: Tree and hedge trimming

Comments: I received an immediate response to the quote request and was able to set up an appointment for the same day, which was followed by an offer to complete the work on the next day - AMAZING!! The team was professional, courteous and did a great job. I would definitely recommend!

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Work Description: This was a dead tree at a rental property. He was prompt and reasonable...also suggested additional trimming work. I put the fee on a credit card and wasn't able to download the receipt for tax purposes....that was the only glitch so I requested an invoice from him which I haven't as yet received. The renters said that the crew did a great clean-up.
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