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Rooterman

Main Services: drain cleaning,plumbing

Description: Rooterman is a plumbing , drain cleaning And junk removal.

Service Area: Pascoag, Newport, Cranston, Portsmouth, Narragansett, Albion, Greenville, Johnston, Harrisville, Jamestown, North Smithfield, Woonsocket, Block Island, Middletown, North Scituate, Harmony, Fiskeville, Central Falls, Wakefield, Providence, West Warwick, West Kingston, Warren, Wyoming, Chepachet, East Providence, Saunderstown, Hopkinton, Charlestown, Rumford

What sets us apart from other contractors: Locally owned

We are best known for: Plumbing and drain cleaning and junk removal services

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24 Reviews

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Work Description: Boiler Repair/Service

Comments: I needed upgrade on baseboards. Was told 1 person was to come out to price, another person was sent. Agreed on price, day and time to do the job. The day arrives and no one showed up. I called and was told there was a mistake as I wasn't put on the schedule. Rescheduled for the next day at 8 am. Person arrives at 8:08 goes to front door and leaves after 3 minutes. Says he knocked but if he did the dog did not bark but was in that front room. He NEVER attempted to go to the side door or CALL anyone. I called back and was told I'd have to wait 2 more days. No thanks .

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Work Description: Drain Clog/Blockage - Clear

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Work Description: Boiler Repair

Comments: Could have gotten the gas valve at half the cost

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Work Description: Plumbing

Comments: Would not hire them again

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Work Description: Drain Clog/Blockage - Clear

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Work Description: Gas Water Heater - Installation

Comments: I had Nate and Bill work in installing my new gas water heater. The guys were pleasant BUT these guys at the end of the job stole items I purchased for the job, items they did not use, they put in their pocket to take away. I had to ask them to return and they went back to the van to retrieve it.
Secondly, after the job, I had to call National Grid because gas was leaking from one of the pipes they worked on.
Third, the bill wasn't itemized and when I called Nate to discuss it with him, he hanged up on me.
I will NEVER again hire or recommend Rooterman, based me experience with the workers I interacted with.
I have a lot more to say.

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Work Description: Boiler Replace

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Work Description: Junk Removal

Comments: They were quick and efficient.

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Work Description: Water Heater - Install/Replace

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Work Description: Faucet

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Immediate considerate call back from lovely Heather who passed this senior dyslexic's message to boss. I explained need for a place to mark "Soon"

Appointment set up for next week. I was impressed with Manager; Chris. especially his patient listening and desire to try to work something out with us.

I will keep you posted iff I can re email to an e mail address. Thanx ever.

Harry

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Work Description: Bathroom sink - drane unclogging

Comments: very good job

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Work Description: Clogged toilet

Comments: Called last night, could not come till this morning. Came early, job done quick.

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Work Description: sump pump installed

Comments: he did a good job very pleasant person

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Work Description: Bill the plumber was excellent. Great individual providing skilled service, answered all concerns. I highly recommend and would contact again if needed.

Comments: This is my first experience with Rooterman and highly recommend their service.

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Work Description: Repair of stag pipe

Comments: Billy was polite, professional and did a good job

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Work Description: unfreeze pipes

Comments: very unsatisfied plumber was in a hurry to get out and did not tell me i had a busted pipe

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Work Description: Garbage disposal

Comments: So professional and knowledgeable. Very friendly. Would call for their services again. So very pleased. Thank you Bill !!!

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Work Description: did camera inspection of septic sewer lines

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Work Description: Re-plumb kitchen sink drain

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Work Description: We have a boiler for baseboard heat. The heat would not turn off in the basement when the temperature reached the thermostat setting (two zone valves/two thermostats). The diagnosis was to replace the zone value for the basement. Since plumber did not bring a zone value (he said he was told we had one - we didn't) so we said we had done that years ago and would buy one ourselves, which we did.

Comments: We paid $99 for the diagnosis only and bought a zone value (about $85). As I mentioned above, we had installed one of these in the past. The issue did not resolve. So we're out almost $200 with no resolution and Rooterman promised someone one by a few days ago and no one showed.

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Work Description: water heater

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Work Description: Alled and said could come same day did an excellent job in record time verry satisfied.

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Work Description: Repair sink drain.

Comments: Put off multiple times before showing up (took 2 days to show up). Used my tools not theirs. 125.00 for 15 minutes of work. Didn't give a quote first. Would never use again
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  • Plumbing License in RI :
    #002293
    Plumbing License in RI :
    #MP002380
    Plumber License in MA :
    #MP002380