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Pro Basements LLC

Main Services: Basements Finishing/Remodeling

Description: Pro Basements was founded by experienced professionals who recognized the need for quality and reliability in the construction field.

Pro Basements came to build the difference.

Each project is as unique and important to us as it is to you.

What sets us apart from other contractors: Our price and quality are incomparable, thats why we are among the 10 fastest growing companies of Utah.

We are best known for: Good price and high quality service

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3 Reviews

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Overall

Work Description: Criminals!!

Comments: Full on Criminals!! My story is that I received no services though I paid up front. They bid, sent a quote and asked for 50%, when I thought that was too much and was going to go with a real company, they lowered it to 25%. For whatever reason I decided to give them a try.
I paid them nearly $12,000 (cashiers check) when something felt not right...I didn’t think their license looked right, where was their insurance??...that night I googled and found horrific reviews under Profixe LLC, and Profixe Cabinets LLC. More investigation revealed all photos, business addresses emails and most phone numbers and mailing addresses were fake. Within 10 hours of signing with them, I put in a stop check (which was not fully backed by his bank America 1st)...then I drafted a legal cancellation letter, which I sent to all known addresses, emails, and by text. I filed complaints with Consumer Protection, and Advocates, Thumbtack, DOPL, and with the police. I hire an attorney and she drafts a payment demand letter for 30 days. This was on the dates of March 4-7th. Edson Lin’s tells me I will get my money back in 30 days, which is April 5th. Interestingly I read posts where he tells a group of people they will get their work done by April 5th. It is April 13th, and not a word. I am skeptical about his people telling you they quit working for him...I’m pretty sure they’re related and are for the most part covering for him.
FYI GRGroup is still an active license. He is still scamming people out of their money, though he is in serious legal trouble. Next step for me is suing him. I will not stop until I get my money back!! I am already paying for this as it was a line of credit!! This company has to be stopped!!

Overall

Work Description: Basement finishing

Comments: We had a similar experience to Ashlee's. Pro Basements (aka Profixe LLC) said the basement would be finished in seven weeks, but it wasn't even close to done four months later when the company abandoned the project after losing its license and failing to carry insurance. By now they're probably operating under a different name.

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Price

Punctuality

Work Description: Basement finishing and home remodeling

Comments: We hired pro basements to finish our basement and they took a huge deposit and never finished the work. After doing research we figured out that Edson, his wife Helen, and many other’s in their company are huge scam artists doing the same to people over and over. They previously owned a company called Profixe. You will see the same reviews for that business.
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