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Preferred Home Services

Main Services: Air Conditioning/Heating/Roofing

Description: As a family-owned and operated business, Preferred Home Services takes pride in meeting our community's heating, cooling, and Roofing needs. We truly believe that your comfort should always be affordable. Many others in our industry charge for service by the hour, where we charge by the job, ensuring that you won't be paying above expected when the job needs some additional time to be perfect. You can always trust our low rates and high-quality service. Give us a call today!

Service Area: Galena Park, Pearland, Alvin, South Houston, Seabrook, League City, La Porte, Pasadena, Webster, Manvel, Kemah, Friendswood, Deer Park, Houston

What sets us apart from other contractors: Same day service, Same day installs, Payment options, Quality control

We are best known for: Our quality installs, Skilled technicians and Five-⭐️ customer service!

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35 Reviews

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Work Description: Central A/C - Install/Replace

We appreciate your review and Thank you for your business. Have a great day!

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Work Description: Central A/C - Repair/Service

Comments: My service was done by Dren. He was very sweet, and very professional. He explained everything he was doing. He said it would take all day, but they were done within six hours.
Thank you for the awesome review! We are thrilled to hear your experience with Dren was great. We appreciate your business and will continue to work hard to meet and exceed all your expectations. Have a great day!

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Work Description: Roof Inspection

Comments: Inspector txt day before. Called on the way. Was very professional & just a nice guy. Provided inspection report same day. Exactly what I needed. Will use again!
Thank you for taking the time to leave a review, we greatly appreciate your business and glad we could provide such great and speedy service. Thank you.

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Work Description: Central A/C - Repair/Service

Comments: Love company very good and professional and great prices
We appreciate your review and Thank you for your business. Have a great day!

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Work Description: Spring tune-up

Comments: During the spring tune-up to our Air Conditioning System, several small items were mentioned we need to be prepared for service. Was given several alternatives and decided to act upon one. Within the next day or so, it was corrected at an extreme level reasonable price.

Great job, Preferred Home Services.
You are so kind! Thank you for taking the time to leave your review. We appreciate your business and your support.

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Work Description: Replaced furnace -

Comments: They were professional and removed old furnace and installed new as they had promised. They were at my home within 2 hours of my initial call. I would highly recommend this company. Very professional office. Support also.
Thank you so much for taking the time to leave us a review! We appreciate your comments and your business!

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Work Description: Gas Furnace - Repair

Comments: Called these guys for a second opinion on Gas Furnace.
First company quoted me $2100 !!!!
The person they sent out was a friend of the technician that was supposed to come out???
He told me they charged too much and he would do it for $1300.
Did the RED flags go full staff? Yes!
Nick Young from Preferred Air & Plumbing of Houston came out on a Saturday, looked at the furnace and told me he could do the job for less than $800, he would get the parts and fix it first thing Monday morning.
Monday morning Nick showed up did the repairs at the price quoted.
I moved here from out of state in April, with Covid and not know who is reliable and honest.
Preferred Air & Plumbing of Houston is that company, they have earned my business.
Thanks for the great review! We are thrilled to hear about your experience with us and Nick was great. We appreciate your business and will continue to work hard to meet all your expectations of service. Have a great day!

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Work Description: Heating & Cooling

Comments: Would recommend service gain. John Almazan was on time and completed my service request efficiently. He also recommended further maintenance in order to keep My unit in working order to prevent future costly repairs. My heat went out and was fixed within a few days.
Thank you for taking the time to leave a review, we greatly appreciate your business and glad we could provide such great service. Thank you.

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Work Description: Heating & Cooling

Comments: We've used Preferred Air for years, both through our home warranty company and independently. We have two air conditioner units, and at least one likes to act up each summer. These guys are responsive, quick, on time, knowledgeable, fairly priced, and frankly just pleasant to deal with-- great qualities when it's 100 degrees inside your house and you're a tad cranky. Also, God bless Gabriella, who runs that office well.
Thank you for taking the time to leave us such a great review we greatly appreciate it. Thank you.

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Work Description: Heating & Cooling

Comments: I used preferred air from my home warranty company. The technician John .A came out and checked out A/C that had went out . He explain the problem and was honest, respectful. He fixed our A/C in less then 10 min and gave me recommendations on how to keep my unit well maintained. He also Maintenance our air conditioner at a fair price . Glad our home warranty company send out this guys. Highly recommend them. Thank you Preferred Air Of Houston and John for getting me back and running , My house is cold Now 😀
Thank you for the awesome review! We are thrilled to hear your experience with us was great. We appreciate your business and will continue to work hard to meet and exceed all your expectations. Have a great day!

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Work Description: Heating & Cooling

Comments: Great service from this company, John came out and performed a Heating service and found problems with my heater . Also gave me recommendations on how to keep my system efficient. Highly recommend this company. Good Job guys
Thank you for spending your time leaving a review. We appreciate your kind words and your business. Thank you!

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Work Description: Heating & Cooling

Comments: I Used preferred air of Houston from a warranty company I use. Very quick and professional from staff in office to the technician that was sent out. Before technician arrival he called me and told me he on his way . John Almazan explain to me everything about my heater and recommendations. I like when someone explains to me , the steps I should take to keep my system great. Very honest technician , and someone I can really trust on what needs fix. I highly recommend Preferred Air and John
Thank you for the awesome review! We are thrilled to hear your experience with us was great. We appreciate your business and will continue to work hard to meet and exceed all your expectations. Have a great day!

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Work Description: Heating & Cooling

Comments: Excellent service. Nick was very punctual and professional. He took the time to explain potential issues and also gave recommendations to improve our system.
We thank you for being a great customer. Thank you!

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Work Description: Heating & Cooling

Comments: First time using this business and would definitely recommend! John was our tech, he was on time, very professional and what I appreciated most was he took the time to explain exactly what was causing our issue and how the part we needed tied into the system. We will be using them for any other issues!
Thank you so much for taking the time to leave us a review! We appreciate your comments and your business!

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Work Description: Heating & Cooling

Comments: First time using this business and would definitely recommend! John was our tech, he was on time, very professional and what I appreciated most was he took the time to explain exactly what was causing our issue and how the part we needed tied into the system. We will be using them for any other issues!
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Thank you for spending your time leaving a review. We appreciate your kind words and your business. Thank you!

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Work Description: Heating & Cooling

Comments: their customers. My AC went out when the heat index was 106 late in the afternoon. They scheduled me for the first appointment at 8 am the following morning.

I received a confirmation email and text explaining who my technician was going to be the following morning. I received a text letting me know that he was on his way prior to the appointment.

John Almazon, the technician, was professional, knowledgeable and friendly. He was very thorough when explaining the technical aspect of the issues with my AC unit. He had great pride in his work and working for Preferred Air.

This company is unlike most in that they are there to help when others want to sell you more service.

I highly recommend Preferred Air & Roofing and will not use anyone else in the future.
Thank you for the awesome review! We are thrilled to hear your experience with us was great. We appreciate your business and will continue to work hard to meet and exceed all your expectations. Have a great day!

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Work Description: Heating & Cooling

Comments: An thunderstorm short circuited my AC circuit board the day after Thanksgivihg. Anthony (owner) was quick to respond when other AC companies were slow. Anthony was quick to contact one of his technicians (Nick) to help me out. They quoted me a very fair price to replace the circuit board and also installed a surge protector as well. Would strongly recommend Preferred Air to anyone who needs a reliable and honest company.
You are so kind! Thank you for taking the time to leave your review. We appreciate your business and your support.

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Work Description: Heating & Cooling

Comments: repairing my AC and Heating unit. I was losing all faith in my home warranty company because of the very bad contractors who came out and caused more damaged than what was reported. Nick Young was the best with Preferred is the best. I was so impressed with his professionalism, of his being on time, keeping me informed on the problem, he was knowledgeable in what he was doing, and he even corrected the problem that the previous AC company did not do.

I also want to thank Gabriella, their customer service for the integrity for you represent your company very well. Your kindness and help in keeping me informed of my job without me having to constantly call you was appreciated so much. You were always professional and courteous on the phone, and instead of me being stressed with the warranty company, you took on that responsibility of calling them for me. This was the first time I was not stressed out with both the warranty company and the Contractors they send.

I highly recommend your company for any AC/Heating or roofing jobs that need to be done. Its so good to know of a good AC/heating company that you can trust to get the job done and be satisfied with the work....especially contracted with some of these home warranty companies. Again, thank you. JFHayes
Thank you for the awesome review! We are thrilled to hear your experience with us was great. We appreciate your business and will continue to work hard to meet and exceed all your expectations. Have a great day!

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Work Description: Service/Repair

Comments: Awesome service , technician John A came to my house and service my Heater. Very professional and explain every step he was going to take and make sure my heater was working great. After he was done he gave me recommendations to want I needed . He kept his distance and wore a face mask. His safety and mine was well protected. Highly recommend Preferred air of Houston. Great service from this guys .
Thank you for taking the time to leave a review, we greatly appreciate your business and glad we could provide such great service. Thank you.

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Work Description: Heating & Cooling

Comments: John with Preferred Air & Roofing is AWESOME!!! He went above and beyond!

The problem was not with the heating unit, but instead the house circuit breaker was weak and kept tripping offline. He asked, "would you happen to have another circuit breaker?" I said I sure did. He popped that old breaker out and put in the one I had. Wow!!! Worked perfectly. Thanks John for asking and going the extra mile!
You are so kind! Thank you for taking the time to leave your review. We appreciate your business and your support.

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Work Description: Heating & Cooling

Comments: My home warranty connected me with Preferred Air, and there were zero complications along the way! I wasn't personally home while the work was done, so I'm especially appreciative that Nick took the time to meet me afterwards to go over everything that was done! He was also very thorough in explaining the situation and my options beforehand. I'm very impressed with the work and quality of service!
Thank you for taking the time to leave a review, we greatly appreciate your business and glad we could provide such great service. Thank you.

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Work Description: Heating & Cooling

Comments: Great company! They responded quickly and were very informative. Technician was knowledgeable, explained his findings very well, and made the diagnosis and service process comfortable and easy. I’d definitely work with them again!
Thank you for taking the time to leave a review, we greatly appreciate your business and glad we could provide such great service. Thank you.

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Work Description: Heating & Cooling

Comments: Excellent service. Quick, Reliable, and affordable. Uncle Tony took care of us and they will take care of you too. Call them!
We appreciate your review and Thank you for your business. Have a great day!

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Work Description: Heating & Cooling

Comments: My heater went out last Friday and my home warranty company directed my to Preferred Air. I have an infant and needed my heater working for the weekend’s cold weather. They were able to get me an appointment the same day! John came and was extremely professional and answered all my questions. He followed CoVid safety precautions. He and Gabrielle, the contact at the office, were able to get the part ordered so that my heater was repaired on Monday. I’m pleased with the quick, friendly service and the information both John and Gabrielle provided.
Thank you for the awesome review! We are thrilled to hear your experience with us was great. We appreciate your business and will continue to work hard to meet and exceed all your expectations. Have a great day!

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Work Description: Heating & Cooling

Comments: I cannot stress enough how awesome this company is!!! They gave me a great deal on replacing my air conditioning/ heating units and even came out the next day!! When I had trouble Gabriella had someone at my house within an hour to diagnose the problem. The owner Anthony even came over to check on me to make sure that I was ok and to talk to me about the issue. Anthony and the preferred home services crews went above and beyond with the repair going so far as to replace the whole unit!! With that kind of loyal customer satisfaction I will never go anywhere else for my heating/AC needs ever again. The whole experience with preferred home services has been amazing. The staff are friendly and punctual and the office personnel and Gabriella were so nice to me when I was having trouble. They took the time to explain things to me and really gave me a sense of comfort in what the techs were doing. Anthony runs a solid, trustworthy and amazing business. The customer service was above and beyond anything I’ve ever experienced. If you are looking for a great company for your home needs please check out Anthony and his team!! They even text you when they are on the way so you don’t miss them!!! So awesome and very happy with the service and attentiveness to my need!
Thank you for the awesome review! We are thrilled to hear your experience with us was great. We appreciate your business and will continue to work hard to meet and exceed all your expectations. Have a great day!

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Work Description: Heating & Cooling

Comments: Preferred Air & Roofing did an amazing job at my Sports Bar, Over/Under Sports Bar and Grill off 528. Super responsive, very good quality work and super aesthetic. If you have any questions or just want to take a look at their work feel free to stop by and ask for me!
You are so kind! Thank you for taking the time to leave your review. We appreciate your business and your support.

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Work Description: Heating and Cooling

Comments: Thank you John for your time, service and "above and beyond" knowledge with experience. I noticed your have high respect and detailed customer service that's "par excellence." Your kindness, patience, and care causes a good outcome. The love and knowledge of your craft, With a positive attitude ensure a satisfied customer outcome. Thank you for caring and going "above and beyond^with Professionalism, Experience and Care. John, It's appreciated!
Thank you for the awesome review! We are thrilled to hear your experience with us was great. We appreciate your business and will continue to work hard to meet and exceed all your expectations. Have a great day!

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Work Description: Central A/C - Repair/Service

Comments: On time, professional and quality work. I recommend the technician Nick Young for others too.
Thank you for taking the time to leave a review, we greatly appreciate your business and glad we could provide such great service. Thank you.

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Work Description: Central A/C - Repair/Service

Comments: Had A new system installed by preferred now its real cool in this house
You are so kind! Thank you for taking the time to leave your review. We appreciate your business and your support.

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Work Description: Central A/C - Install/Replace

Comments: When it comes to quality work and professional performance. Preferred Air did everything right the first time. Cleanup every thing when finished. Thanks for a job well done.
You are so kind! Thank you for taking the time to leave your review. We appreciate your business and your support.

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Work Description: Central A/C - Repair/Service

Comments: The technician name was Kyle , he was a man of his word, very professional, will hire him again for other work we need in the future.
We appreciate your review and Thank you for your business. Have a great day!

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Work Description: Central A/C - Install/Replace

Comments: Totally replaced AC/Furnace systems in 3 hrs. Good work and cleaned up after themselves. So far so good.
We appreciate your review and Thank you for your business. Have a great day!

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Work Description: Two Central A/C and Gas Furnace replacement.

Comments: Outstanding service and workmanship. Excellent skilled workmen. They had two complete furnace and a/c units installed in about 5 hours.

I would highly recommend this company.
We appreciate your review and Thank you for your business. Have a great day!

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Work Description: Central A/C - Install/Replace, install replace ducts, insulate attic

Comments: Great crew. Professional Install. Competitive price. Very poor follow up. AC drain line leaked after install. Tech out next day. Polite, professional, seemed more concerned about covering company's butt than taking care of customer, but eventually went the extra mile. After that, the company needed prodding. Still not taken care of after 8 days. Turned a great experience into one where I would not recommend the company. Would have preferred company simply said "not my problem" as opposed to saying they will take care of it then proceed to do nothing without my followup. (Onll base they missed was two areas of attic were missed when blowing insulation. But for than, insulation would have exceeded expectations).
Thank you for the awesome review! We are thrilled to hear your experience with us was great. We appreciate your business and will continue to work hard to meet and exceed all your expectations. Have a great day!

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Work Description: HVAC system installation

Comments: This company came out to replace my air conditioning system and were upfront and professional from the start. They offered great equipment and financing options for my family. Their installers were respectful of our home and used shoe covers with drop clothes in the areas they were. I was so impressed with these guys that I recently purchased a stage 3 breathe easy package which has improved the indoor air quality dramatically. A+ Company, I highly recommend them.
Thank you for the awesome review! We are thrilled to hear your experience with us was great. We appreciate your business and will continue to work hard to meet and exceed all your expectations. Have a great day!
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