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PLS Construction LLC

Description: General Contractor for :
New Construction - Home Remodel - Playground Equipment - Shade Structures

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1 Reviews

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Work Description: Remodel of master bathroom. The work performed by this company was poor. The tile in the shower floor was improperly installed. The tile setter had to hammer out the tiles around the drain because he glued in the drain grate. The marble tile cracked on the floor in the shower, and the contractor refuses to correct it unless I sign a paper stating that if anything goes wrong as a result, it will be at my cost. The new baseboards and door trim were damaged by the excessive use of the nail gun. The crew left a mess after they worked in our house. Very disappointed with the results of our bathroom.

All of the materials and the shower pan system were provided by the client prior to our company being awarded the project. We left the project with the customer being very happy and then were called back with a request to see if we could change the tiles in the shower pan and she expressed her dissatisfaction with the "tile selection". A line travelling through distressed tile was pointed out to us and we said we could replace the tile provided the client agree to sign a waiver that the manufacturer did not recommend nor provide a solution for replacing tile in this system. In reality the client was hoping to replace all of the tile she selected as she was not pleased with her selection. Any review by an expert would see all work was performed above industry standards. Our record with the ROC is perfect. We have never had one complaint. We work hard to keep our customers satisfied and we have hundreds of satisfied clients. This review came as a real surprise.
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