"Big enough to deliver, small enough to care."
NW Sundance Services wants to welcome you and let you know we perform installation, replacement, repair or service on all of your plumbing and HVACR items. Would you like to have "endless" hot water? Ask about a water heater to tank-less conversion. NW Sundance Services provides completely up-to-date equipment with the latest specifications. We are licensed and insured, so don't hesitate to call, especially if you are trying to find 24-hour service! We guarantee the job will be done accurately, timely, and to your satisfaction
11 ReviewsReview Me
Work Description: Fix air conditionerComments: Homophobic incompetent and flat out deceptive in their business practices.
An employee refused to acknowledge a married couple as married because they are women.
Said coils were dirty and refused to go under the house to actually check for a problem that eventually was fixes by a second company within 15 minutes of seeing the problem.
Employee then was rude and threw paperwork because no one would sign off that the work was done.
There was a 30 degree difference from vent to vent , but he CLAIMED it was fixed.
I would never recommend this company for any reason.
They might be cheap, but obviously in this case you don't get what you pay for.
Work Description: Water Heater RepairComments: We had our water heater go out, and paid the expedited service fee to have a technician come out and fix our water heater. The technician (Jeff) arrived outside of the scheduled time slot, and "fixed" the issue...or so we thought. When the water heater went out again just four days after the initial service, we were required to pay the expedited fee of over $100 to get the technician out again. Upon arriving, the technician seemed frustrated at the situation, and was very rude. He refused to assist me in getting the service fee waived, and nearly left without even servicing the unit because we were, "asking too many questions", and "waisting his time".
Thankfully after reluctantly letting him into our home, I was able to contact the office and get the fee waived myself without Jeff's help. Needless to say, because of the way the technician (Jeff) acted, I will not be using NW Sundance Services again, and recommend others to stay clear.
Work Description: Leak under the sink.Comments: They kept pushing us back over 10 days until we cancelled them. They made you look bad!
Work Description: We needed an estimate on a serious hot water leak.He crawled all under our house and there was no signs of leak.Comments: Colin was very prompt and Knowledgeable ,as our leak seems to be under a concrete slab in our breeze way , this is a real problem.
Work Description: Cleared drain in bathtub.Comments: Craig called prior to spot. time to confirm arrival and arrived on time. He was professional and corrected the problem in short order and at less cost than a previous contractor.
Work Description: estimate for toilet installation
Forest Grove OR
Work Description: replumb 80 yr old homeComments: quick and thorough
Work Description: outside faucet leaked and inside toilet kept running.
Oregon City OR
Work Description: Replace galvanized water pipes in older mobile home and adding two outside hose bibsComments: Not satisfied with cosmetic and placement of boards used to connect outside water faucets. Otherwise I was thrilled with the color, taste and pressure of the "new" water. What a great difference and would recommend new lines for all galvanized water supply and this company knows just how to remedy the bad situation. I would be glad to recommend them for this type of work.
West Linn OR
Work Description: Replaced garbage disposalComments: The other three firms did not even call!!!
Work Description: They re-routed plumbing, installed kitchen sinks, HVAC work, and more.Comments: They are the only plumbing company I will use them.
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