This pump was bad, customers asked me to try to see if fixable and it is not. This is a amazon bought pump, not a brand name. I have been out sick with covid, found out she wanted it back for her son to try to get parts off of and have contacted her to let her know there is no problem, still sitting in junk pile, we will bring pump back. very nice people, I just think they think they can salvage the pump but it is shot beyond repair. There are no parts for it due to post pandemic, but we will return they bad pump.