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Next Plumbing

Services: Gas Pipe Installation, Plumbing, Plumbing

Description: We are a group of former employees of a nationally-known plumbing franchise who have decided to risk everything by leaving our jobs and forming a new, more community- sensitive Plumbing company. With our group committing their money and efforts, NEXT PLUMBING Inc. has set out to change the way our community thinks about plumbers and the entire service industry. We see the current financial and economic outlook, and cannot find justification in the ever-rising prices and franchise fees of our former employer. So we decided to do something about it by opening our own plumbing company, and setting the pricing structure to that of the 2001 franchise price book. That represents an approximate 30% savings over what the franchise company and other area companies are charging.
We are setting new standards with prompt and respectful plumbing consultants in the field and on the phone. We know when people call us; it is usually at a time of need and crisis. We feel this should not be looked at as an opportunity to make a one- time gain, but an opportunity to gain a committed client whose satisfaction with our services will speak volumes to the community.
When we arrive at your home or business, it will soon be clear we don't simply fix the problem....we will take the time to explain the problem, the possible causes, and give every possible solution to alleviate and prevent future problems. We give our clients the price before doing the work, and guarantee most repairs for 3 years. We will also do a
Complete inspection of the entire plumbing system at no charge to head off any future emergency situations. This includes us sending a high resolution camera into the main sanitary line so the client can actually see inside the pipes and make sure they are in proper working order. Most other companies will charge $200-$400 for this service alone.
We feel it is important for the service industry to recognize the struggle our homeowners are facing with the diminishing home values, rising taxes and insurance costs, as well as the rising unemployment rate. Now is not the time to charge what the industry has been charging for those very profitable last few years. Our community needs relief and we aim to give it the only way we know how by simply providing more for less.

WHY NEXT PLUMBING SHOULD BE YOUR NEXT PLUMBER:
1. All our plumbers are licensed plumbers
2. We never charge an overtime charge for emergency service
3. We provide same day service
4. We have the knowledge and equipment to handle any plumbing or drain problem
5. We provide video inspections free of charge with any drain cleaning
6. Free plumbing inspections
7. Our drain cleaning comes with a 3 year warranty
8. All our service professionals have completed a full background check
9. All our service professionals have passed all drug screening
10. When our professional arrives he will be in a clean uniform.
11. Our service professional will arrive in a rolling plumbing warehouse

Service Area: Fort Myers, North Fort Myers, Cape Coral, Alva, Estero, Felda, Fort Myers Beach, Lehigh Acres, Vanderbilt Beach, Naples, Bonita Springs, Immokalee

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69 Reviews

Review Me

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: On time and very knowledgeable. Took care of problem efficiently and made you feel your problem was very important. Will use again!!

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Work Description: Water Heater - Repair/Service

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Good morning Mrs. Depew, Thanks for leaving us a review, although I am unsure why you listed the price at two stars. We always provide a free, up front price before any work is performed , which you approved. We installed a new faucet for you, removed two hose bibbs, and performed a home inspection for you, all for less than $200, which again was a price that was provided to you up front and approved. Every job we perform is followed with a phone call to double check to make sure the work was performed perfectly and you were happy with everything at the time.

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Work Description: Water Main - Replace/Repair

Comments: The service at my home was for replacing an under the sink RO system. The service technician was mindful of Covid 19 requirements when on the call. The technician explained the problem and offered options to remedy the issue. The technician was friendly and cordial. The issue was fixed in a very timely manner.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: CAME AN HOUR LATE- but the over-all experience and workmanship was very good - definitely would use them again
I apologize for any miscommunication for the time scheduled. Whenever we schedule a technician we schedule within a two hour window. For example, 8-10 / 10-12 / 12-2 etc.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Scott B arrived early (after calling) and did a neat, quick, professional job. So glad I found this company.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Technician was professional, knowledgeable, and friendly. He took care of our faucet problem and it was great.

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Work Description: Locate water seepage from shower; replace faucet in bathroom sink

Comments: The service was courteous, professional and efficient - and arguably expensive. The company charges a $169.00 service fee up front which seems exorbitant even for plumbing.
Thank you for your kind words. Just to be clear, we do not charge a service fee to visit your home. $168 is the diagnostic charge for your technician to take apart your plumbing system (in your case the shower valve) to expose the problem. If any work is performed the diagnostic fee is waived entirely and you are just charged for the actual work performed.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: When the job was finished we had a problem with a leak. They were very prompt in returning to make sure it would be taken care of and it was. The two plumbers we had were very professional and efficient. When I called the office several times they were pleasant and attentive. I would recommend them to family and friends.

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Work Description: Tankless Water Heater - Repair

Comments: Jason Jackson was our Certified Plumber and was completely professional and friendly! He did a great job resolving our problem and was very informative of our issues.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: The man that came did everything what we wanted done, very nice his name was Michael

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: The plumber was fantastic. Knowledgeable neat. Truly professional. Eric our plumber far exceeded my expectations

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Work Description: Drain Clog/Blockage - Clear

Comments: Junior was very punctual, efficient, knowledgeable and professional. I thought your price of camera($300+) and of Jetter was way over a reasonable price for the small job that was done. The following day, I received an email from Aztec giving camera inspection for $99 and 10% of the job. How can there be that much difference in price from 2 highly qualified companies? PLEASE RESPOND.
Cathy Dye
Sherwood 1=177/#102

Please change the rating of Next Plumbing, that I previously marked, to five stars. There was a miss communication that has been addressed.
Good evening Mrs. Dye, Thank you for your kind words about Junior's service and knowledge. We pride ourselves in our customer service and the skill level of our team, and Junior is definitely one of the best technicians I have ever worked with! I have just returned home and Rose sent me your email, and I wanted to respond right away, and will follow this up with a phone call this evening. When we arrive at your home one of the first steps we take is providing a free, up front estimate for any work performed, that way there is zero surprises! Our cost for a camera inspection is $288, not $350. If there was any miscommunication or misunderstanding on this I apologize. The $288 charge for a camera inspection is actually completely waived and is free if you move forward with any drain cleaning work that Next Plumbing provided, which you selected to do. Our Hydro Scrub Jetting includes a free camera inspection, which is why you were not charged the $288. If you review your invoice you will also find that Next Plumbing also attempted to clear your line with a drain cleaning snake machine before recommending the Jetter machine, which was a free service. While on Junior and the other technician Blake also adjusted your American Standard toilets to provide the maximum amount of flushing power, which was a complimentary service provided to help you in the future. Next Plumbing's warranty for drain cleaning is on average 16X longer than the national average. While other companies either deliver no warranty, or at best a 30 day warranty, Next Plumbing provides a one year warranty on all stoppage calls, excluding abuse.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Very professional and pleasant

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Work Description: Water Main - Replace/Repair

Comments: I located the leak, excavated, and prepped the work area. I also backfilled when the pipe was fixed. The price was a little high for just repairing the pvc elbow.

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Work Description: Drain Clog/Blockage - Clear

Comments: job completed and everything explained to me

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: #1. I would NEVER hire this company again or would I ever recommend them to anyone. The leaky pipe turned out to be my neighbors in the same building. Since his water was shut off because it was leaking into my unit, he was charged to have the pipe fixed BUT, the tech also charged me. So, the company charged both of us for the same pipe, making over $700 for one leak in the same pipe. Since the pipe had to be fixed from my unit,,,,,#2. I timed the tech 14 minutes, and that is when I started timing him,,,,,, to get back upstairs to repair the leak. #3. Also, I now have to fix a shut off outside which is now pouring a steady stream of water AND WAS NOT BEFORE HE MESSED WITH IT. BEWARE OF THIS COMPANY, THEY DOUBLE GOUGE
Mrs. Cross, we have tried to reach out to you by phone but was unable to speak with. Your review is incorrect and not factual at all. You called us on a day that we had a complete schedule but needed same day service because of your emergency. We moved calls to have a technician to your home with two hours of you calling us. We track every job from start to finish, by recording our phone calls, taking photos of our work before and after, and tracking our team through GPS. Your review states that you "timed" our technician and found him to only be working for 14 minutes. Our records indicate that he was at your and your neighbors home for two and a half hours. You showed the technician where you believed the leak to be coming from in the attic, and we provided you a price to open your ceiling and locate the leak. This price was only to gain access and to diagnose, which you agreed to and signed a contract. During our diagnosis we found that the leak was in fact coming from your neighbors property and not yours. Because you paid for the diagnosis do you think that your neighbor should not have to pay for a repair? The item that is leaking is not your shut off, it is a hose bibb to connect your hose to. It was in fact leaking before we were on site and we brought it to your attention, and you neglected to have a repair performed. Our company prides ourselves on performing expert level work at a fair and honest price. We always give a price up front, and deliver prompt work. You called our company out, received same day service at the expense of our other customers, we spent two and a half hours repairing the water line, and brought your attention to a leaking hose bibb, which you now claim to be functioning fine before we arrived. Next Plumbing has been highlighted as the "Most Reliable" plumbing company, "Best Plumbing Contractor" in all of SWFL, and "Best Customer Service" across all industries. Our reputation has been hard fought and hard earner, and we are extremely proud of the team we have. You received the exact service you requested, at an agreed upon price that you received before any work was performed. I am at a loss for what else, besides work done for free, you could want from this encounter.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Did a great job. Very satisfied.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Great work, on time ,!

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Jeff was very professional and very knowledgeable in what I needed done. He was very friendly and careful not to leave a mess. Good job 👍

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Work Description: Water Line

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Work Description: Drain Clog/Blockage - Clear

Comments: Kyle used a manual roto rooter twice and The toilet flushed. The next day it flooded all over the floor. No guarantee, no second visit, absolutely no recourse. So I paid $188 for about three flushes
Mrs. McDonald, There are multiple inconsistencies with your review, and for the sake of clarity I wanted to set the record straight. Your half bath had previously flooded before we sent a technician to your home, and you had restoration work being performed. Your toilet was an older moldel and prone to blockages and we recommended replacing the toilet, which you refused to do so, and elected for us to use a manual auger to clear the blockage. You statement stating there was no guarantee or recourse is entirely unfounded. It clearly states in your invoice that there is a 30 day warranty, and we would return free of charge to clear a blockage if it happened again. Our records show that you did not call the office and request a return visit from us, which we would gladly have done. I am not sure why you have left us such a poor review. We provided you with multiple options and recomendations, which you declined and elected to go with the auger. We cleared the clog and gave you a 30 day warranty. When your blockage returned you chose not to use your warranty or to call our office, and instead came here to post this review.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Outstanding service. Nice guy.

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Work Description: Drain Clog/Blockage - Clear

Comments: This pro did an excellent job. I would hire him again if needed

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Repaired/replaced cartridges in shower spa in master bath. Efficient and friendly. Good job.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: prompt

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Work Description: Plumbing

Comments: Knowlegable professional, provided reliable informarion to the customer and taking generously time to repair the damage.

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Work Description: Plumbing - Connect outdoor grill to natural gas line

Comments: Jimmy was polite and professional

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Work Description: Gas Piping

Comments: Junior is a great guy to work with

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Work Description: Plumbing

Comments: very happy and will use again

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Work Description: Water Heater - Install/Replace

Comments: Punctual, efficient, courteous but expensive. They have the heater on the spot. Got my heater fixed same day. Love it!

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: This was fast service, good communication between the contractors and myself ,which is very important. Overall I was completely satisfied.

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Work Description: Repair my shower faucet

Comments: NEXT Plumbing did a wonder job. Courteous, wore booties, gave me a quote prior to working and did an excellent job.

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Work Description: Fixed the leak in the toilet.

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Work Description: Installed a new toilet.

Comments: Michael Story arrived on time this afternoon and installed a new toilet. It did not take too long and everything was nice and clean when he finished. I would definitely recommend Next Plumbing to anyone in my community.

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Work Description: Reseat and new phalange in toilet

Comments: John Roady Cris Skillman were competent and professional. They did a fine job.

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Work Description: Removing and replacing angle mount flange for toilet.

Comments: John and Chris were very professional .They finished worked on time. Great clean up. Very knowledgable about other items we may need in the future.Highly recommend

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Work Description: Hot water heater started to leak and I went to shut outside water main ball valve. The handle stayed in my hand so we emailed Home Advisor and they connected us with Next Plumbing. They contacted us promptly and arrived early the next morning. The plumber, Chris Smith was very professional and knowledgeable. Thank you so much, Chris !!!!!

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Work Description: Replaced 2 water valves for clothes washer.

Comments: Professional, punchual, clean, good job.

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Work Description: Replaced kitchen faucet and shower valve.

Comments: Good job

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Work Description: change out bidets

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Work Description: Replace toilet

Comments: Besides the price I am very satisfied with Next Plumbing.

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Work Description: Replace two toilets

Comments: Expensive but well done.

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Work Description: Fixed gas line

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Work Description: replace toilet

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Work Description: Replaced kitchen faucet.

Comments: Very efficient in doing a great job. I like that he put on booties over his shoes. We have a new wood floor and we never wear shoes in the house. Thank You Next Plumber and I would recommend this company 110%.

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Work Description: thorough and excellent work; great patience with all of my questions.

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Work Description: Reparación de una línea de gas en un food trailers

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Work Description: They replaced two (2) toilet values.

Comments: They replaced two (2) toilet values costing me $211.00. I purchased the same values at Lowe's for $20.00, ($10.00 each).

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Work Description: Replaced faucet in kitchen sink. Installed a new garbage disposal. Repaired a bathroom sink P-trap discharge.

Comments: The installer arrived timely and did a very thorough job. He had everything he needed to do the job available on his truck.

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Work Description: plumbing

Comments: well done

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Work Description: Repair water leaks around bottom of 2 toilets. Replace inner workings of both tanks.

Comments: Michael Johanson was fantastic. Not only was he thorough with his craftsmanship, he was extremely professional and accommodating to my questions and needs. Next Plumbing is top notch!

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Work Description: Replace kitchen garbage disposal.

Comments: Michael was a pleasure to work with! Extremely professional and polite. The job looks great!

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Work Description: shower

Comments: worker did a great job

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Work Description: simple unclogging of toilet with toilet auger

Comments: Charged 188.00. NEXT time, I'll call someone else whose price is fair.

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Work Description: Fix water leak on main water service line to my home.

Comments: Work was well done and in a timely manner.
i did not question the price, however in looking back on it now the price seemed high.

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Work Description: Remove anode rod from my hot water heater

Comments: Stellar job

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Work Description: Found the problem and fixed it myself.

Comments: Quick response on a Sunday afternoon.

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Work Description: Repaired Water Heater and replaced shower control cartridge.

Comments: Work was done professionally and in a timely manner. I will certainly call Next Plumbing again when needed

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Work Description: Workman arrived on time, removed toilet, and installed new one. He was n

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Work Description: Water heater estimate.

Comments: Very prompt and professional

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Work Description: We had a friend install two new ADA toilets for us and it was disaster, both toilets leaked!! I needed a plumber in a hurry to completely reset the toilets! (Start from scratch!)

Comments: I emailed NEXT Plumbing that night and they answered my email immediately. I talked to a nice lady (Julia) on the phone Tuesday morning and she promised to send me one of their most experienced guys by that afternoon!! And Ryan got here within a couple hours! He was cordial, professional and worked very clean, fast, but with attention to all the details! Ryan is top notch in his profession, and I already asked him to do more upgrades for us. He let me know of the cost up front and that is what I was charged! Not only did Ryan do an exceptional job, but he also made me feel better and totally reversed a disastrous situation for us! NEXT Plumbing and Ryan will be our "Go-to people" in the future! Very satisfied with NEXT Plumbing and Ryan and Julia are awesome! CJ Mathis

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Work Description: Excellent

Comments: Very pleased with the entire project. Would recommend Next to my friends.

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Work Description: Moving existing outlets to different areas adding new wires for future under cabinet lighting etc

Comments: Danny was very polite and friendly .great in explaining everything and suggesting different ideas .
We are very pleased with the service

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Work Description: I needed to have a garbage disposal that was rusted in place removed and replaced.

Comments: Next Plumbing calledcalmost immediately after I had placed a service request. They were prompt, courteous, professional and reasonably priced. I am very satisfied with their work and will recommend them whenever I can.

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Work Description: Install walkin tub

Comments: This job went perfect from beginning to end, they did an amazing job.

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Work Description: They did quite a bit of plumbing work for me (over $20,000 worth).

Comments: Next Plumbing did an excellent job. I have referred them to a few other people, who were happy with them as well.
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