Elevate Roofing and Exteriors, Inc.
Concord, NC 28027
- Reviews (6)
- Photos (2)
Elevate Roofing and Exteriors is a premiere Exteriors contractor in NC and SC. We specialize in full service roofing including asphalt shingles, metal, and flat roofing. No job is too big or small as we service residential and commercial customers. We are GAF Master Elite Roofers and Certified with Durolast and Mule Hide Flat Roofing. Call us today for a free estimate!!
Work Description: Replace shingle roof with metalComments: My roof had significant damage in hurricane Florence. I knew I wanted to change over to a metal roof since we are close to the beach near Wilmington. I knew Elevate had a good reputation so I called them. Within 24 hours they were walking my roof assessing the damage. In another 24 hours they had my roof covered with a tarp. They helped provide documentation I needed for my insurance claim and scheduled me for the 1st available time slot. The workmanship was excellent as was the cleanup. What is really amazing is that every roofer in the area was working 12+ hours a day 7 days a week and other people were waiting months to get new roofs. We were thrilled to get such fast and high quality service!
Work Description: Self employedComments: READ ALL Please.
UPDATED as of 11/9/2018 on job started 7/12/2018 on a very small house.
This job is still not finished and communication with Mr. Jonathon Rushing the GM has broken down and he's became very short and rude when I'm able to contact him. Mr. Danny Yarbrough the sales man and person over this job originally has not contacted me since August 4th, 2018 other that a text sent October 3, 2018 to ensure me that he would be here within a week which has not happened. This job was started on July 12, 2018 and is still not finished even after contacting the Better Business Bureau who are being very proactive in this case. Mr. Rushing hasn't responded to the BBB as to date and seems unconcerned about the fact that I had to contact them. Mr. Rushing said that contacting the BBB would not speed things up. To me that sounds like " if you contact them I'll make it even more difficult" but that's just my interpretation. Though time doesn't lie and still nothing has been repaired with my siding. Again, this job was started on July 12, 2018 on a house that is only 1000 sq ft maximum and still isn't finished. When the job has been looked at by siding crews that know what they are doing they laugh. Mr. Rushing seems to have no concern on the matter. The original sales man Mr. Danny Yarbrough has been completely absent from any form of communication since August 4th, 2018. I will persist with this job until it is resolved and will keep the BBB and the public up to date. (End update)
Original post - > This is now a two part review. It's the most honest way I can think to do it. I had my roof replaced by Elevate Roofing and that went okay. Not great but okay.
Siding was and still is a nightmare. Their sub-contractors were such a problem that we exchanged words because I criticized his work that was already noted as poor by Elevate roofing and Exteriors but he kept up the same quality work and leaving nails scattered and still not fixing anything literally. I would avoid this company at all cost. I'm still working with the BBB to close this matter but I feel we we'll end up in court to get this resolved. If your using this company and having issues, don't let up on them or they will happily forget about you. Get in touch with the BBB and have a lawyer on stand by. Or just use someone else and hopefully you won't have the experience I'm having.
Work Description: Roof replacementComments: This was an amazing experience. Heath was very kind and professional. The price was right and Adrian and his roofing team were very punctual and did an Awesome job. They explained the process and provided detail information about the materials. My new roof looks wonderful. It completely changed the look of my home. The quality of the products and warranty was by far top of the line. Thank you Heath and Adrian for doing a Great job. Blessings to all :)
Siler City NC
Work Description: Install metal roof on manufactured home.Comments: Prompt and professional inspection of the job and 3 quotes for different materials by email the same day. Highest recommendation.
Work Description: Elevate Roofing re-roofed our church building, following the damage from the storm.Comments: We were very satisfied with the job that they did for us. They were very professional, left the job site clean, and felt like we got a good job for the money we paid. I have nothing but good things to say about them.
Work Description: Nema Source has installed dishwashers, added partial room additions, amongst other contracting type work.Comments: We have been happy with everything he has done for us. He is always on time and always does what he says he what he will do.