Main Services: Plumbing, Drain Cleaning, Jetting, Excavations
About Montco Rooter Plumbing & Drain Cleaning.
Montco Rooter Plumbing & Drain Cleaning. is your expert plumbing company with years of experience and professional knowledge.
Montco Rooter Plumbing & Drain Cleaning. plumbers work extremely hard to deliver the highest level of customer service - it's our #1 priority. Our customer service is world class and unmatched in the plumbing industry. It all starts when you call our office.
We know that when you have a plumbing emergency, the last thing you want to deal with is an unfriendly person on the other end of the phone. We promise to greet you with a warm friendly voice that will understand your situation, make you a priority and schedule an appointment time that fits your schedule.
When our plumbing professional arrives you'll find him to be accommodating and friendly. He wipes his feet on his own mat and wears shoe covers before he comes into your home. He won't talk over your head and will give you all the options and pricing details before he starts any plumbing work.
We live our Code of Values by ...
... treating others as we would like to be treated.
... listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
... responding in a timely fashion.
... speaking calmly, and respectfully, without profanity or sarcasm.
... acknowledging everyone as right from their own perspective.
... making only agreements we are willing, able and intend to keep.
... communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
... looking to the system for correction and proposing all possible solutions if something is not working.
... operating in a responsible manner: "above the line."
... communicating honestly and with purpose.
... asking clarifying questions if we disagree or do not understand.
... never saying anything about anyone that we would not say to him or her.
... continuously striving to maximize internal and external customer loyalty.
... making our best effort to understand and appreciate the customer's needs in every situation.
Having Fun in the Process
Montco Rooter Plumbing & Drain Cleaning. aims to give you world-class service provided by expert technicians. We'll arrive in a freshly pressed uniform, and we'll even keep your home clean as we work with shoe covers and floor mats.
Call Montco Rooter Plumbing and we'll fix your plumbing needs!
Service Area: Southeastern, Berwyn, Devault, Colmar, Blue Bell, Salfordville, Souderton, Wayne, Phoenixville, King Of Prussia, Eagleville, Fairview Village, West Point, Schwenksville, Ambler, Fort Washington, Kimberton, Villanova, Spring House, Gwynedd Valley, Worcester, Bridgeport, Lansdale, Plymouth Meeting, Cedars, Paoli, Montgomeryville, Spring Mount, North Wales, Audubon
What sets us apart from other contractors: Were on time, Clean and we treat your home like its our own!!
We are best known for: Great Service and We Do More!!
13 ReviewsReview Me
Work Description: PlumbingComments: s was over and told me he couldn’t get the line out and yes again no one will be able to get the line out. I said we still have time left he said this little time Wouldn’t matter. And told me that I would have to pay close to $7000 to have the street dug up to get it out but they can apply what I paid today towards the bill. The Next day I contacted a family member and they SUCCESSFULLY removed it with in five minutes with a handheld DRILL!! (so much for all his fancy equipment) I paid this company all this money for nothing and a total lack of effort from the plumber!! Beware!!! I Would Never use them again nor do I recommend them to YOU!!
Work Description: Toilet slow to drainComments: Charged 595$ for guaranteed work that was not complete... left the toilet in the same state as when they arrived and told me that I just need to buy a new toilet!
Technician took lots of pictures of the work while he was doing it to show that work had been done, however he did nothing to fix my problem.
I called initially for an estimate, only a proposal!
Their solution was that if I purchase my own toilet that they would offer me a discount and install it for 400$... the local union plumber competition charges 100$ for the same job, no discount needed.
MontCoRooters are SCAM ARTISTS
BE WARNED STAY AWAY
USE ANOTHER PROVIDER, YOU WILL BE SCAMMED.
Mike used the statement “the price is the price, these are our prices when I explained the issue.”
Work Description: Water Heater - Repair/ServiceComments: Poorly equiped truck, poor knowledgable man. Who charged me $198 service charge to tell me my hot water heater was not a fault ...but the electic feed to hot water heater was at fault and he does no electric work. Lost cover to hot water heater tank
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