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Long Home Products

Main Services: Roofing, Walk in Showers

Description: Long Home Products is recognized as a lead in home improvement across the East Coast. We've helped countless families enjoy safer, comfortable, more beautiful homes. Our business was built on the idea that the right products, outstanding craftsmanship and genuine respect for the customer would translate to success. That idea continues to be proven correct every single day.

Service Area: Cambridge, Cavetown, Needham Heights, Summit Point, Craley, Gilford, East Candia, Sandown, Stanley, East Providence, Birchrunville, Charles Town, Wilton, Mc Knightstown, Northborough, Bausman, Newton Lower Falls, Thomasville, Bristol, Holmes, Troy, Salisbury, Mcdaniel, Waynesboro, Riverside, Reva, Tremont, Manville, Lisbon, Pleasant Hall

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54 Reviews

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Overall

Work Description: Roof Replace - Asphalt Shingle

Comments: WE have not started the work yet! but I find them professional, well trained, communicate and focus on the need of the client.

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Work Description: Replacement windows

Comments: So far so good , the crew that came out were here when they were scheduled to arrive there were 4 installers and very efficient replaced 13 windows in 4 hours. Highly recommend Long products.

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Work Description: Bath

Comments: Cierra G was absolutely awesome and very knowledgeable. She made my experience very tolerable and simple.

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Work Description: bath Information Request

Comments: I called around for information on a bath replacement, i didn't think anyone would be in on Saturday but someone actually answered the phone! It was a young woman named Cierra. She was kind enough to pause what she was doing to answer all of my questions. The only question she didn't have an answer for, was the pricing of the job. That is understandable as she isnt in sales but that is okay. I am going to look around and If i decide to use Long, She will hopefully be the one i work with. AWESOME customer service. LHP i hope all your employees are like Cierra!

Overall

Work Description: Bath remodel

Comments: Spoke with Cierra G about Longs products and warranties. I am thinking about buying from Long Home due to her and her excellent customer service

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Work Description: Bathroom

Comments: I've spoke with great people like Cierra
Goliday, she has explained the products and warranties and is a great business person.

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Work Description: Windows

Comments: We just met with Jadon to get a quote for all new windows. Outstanding guy! He was on time for our appt, and for only being at his job a few months, he killed it. When meeting people about things of this nature, the person’s character is actually quite important to me, and he was just the best. Friendly, funny, and most importantly, very knowledgeable of what he was selling.

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Work Description: Windows

Comments: Mat did a great job explaining everything

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Work Description: Roof Install - Asphalt Shingle

Comments: Hired Long because of the Awesome presentation by Brandon!! Material and work ethics are top notch. Glad I didn't hire any fly-by-night roofing company. Can't wait to see the finished product!

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Work Description: Tub to shower

Comments: Ricky Frank did a great job Explaining everything to me and I was able to pick the shower I wanted. I’m very excited and I love the products. Can not wait for the installation!!

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Work Description: Bath Install

Comments: I had my bath installed recently and i am HAPPY! I did have to be rescheduled once but my coordinator Cierra made sure i was taken care of! I thought i ordered a grab bar but it wasnt on my order/ contract. She got her manager to agree to add it at no cost to me! Thank you Cierra for keeping your word and making sure i was taken care of! Cierra told me she treats her customer as if they are her only customers and that day i felt what she was saying! Go Long Baths!

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Work Description: Bath install

Comments: Cierra was very knowledgeable and professional and explained all the products sold and their warranties!

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Work Description: Roof

Comments: Kendra was friendly and very knowledgeable, very happy with the outcome.

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Work Description: Thinking about purchasing an ADA shower

Comments: I called just to see about what I should expect if I hired them to redo my bathroom . And I spoke to a wonderful girl named Cierra . She made me really consider purchasing a bath remodel . She was sweet. Kind. And knowledgeable! Definitely holds up Long’s reputation. Thank you Cierra and whomever trained her !

Overall

Work Description: Thinking about purchasing an ADA shower

Comments: I called just to see about what I should expect if I hired them to redo my bathroom . And I spoke to a wonderful girl named Cierra . She made me really consider purchasing a bath remodel . She was sweet. Kind. And knowledgeable! Definitely holds up Long’s reputation. Thank you Cierra and whomever trained her !

Overall

Work Description: Help with previous bath install

Comments: I had my bath install a while ago but I never received my warranty documents. I called multiple times and never received it .I spoke to a Josh , an igor? AND a nice young woman named joss I believe but never got anything . I was starting to get mad but I figured I’d try one more time . Today I called after 5 hoping someone ANYONE would answer and a young woman named Cierra answered the phone . Within seconds she had my account pulled up and the correct documents emailed to me . It’s crazy it took me 4 tries to get my warranty but I’m happy to of met Cierra . I hope next time I use Long Home she is still around.

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Work Description: Windows

Comments: Great explanation

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Work Description: Roof Replacement

Comments: Company is great! Kendra was very informative and promotions are great! Highly recommend, will tell around!

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Work Description: Waiter

Comments: Kyle from Long Roofing was very professional to deal with, knowledgable, on time and extremely helpful. I highly recommend his company to anyone looking to replace their roof

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Work Description: Roofing

Comments: Kyle came out to my home after I inquired about a roof replacement. He was in time and very professional.

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Work Description: Front door security storm door

Comments: Mr. John Weaten very professional and he answer all my questions show me all colors I needed to see I enjoyed the visit with him he deserves five I will recommend him to anyone

Overall

Work Description: Job presentation, quote

Overall

Work Description: Roof Replace - Asphalt Shingle

Overall

Work Description: Gutter replacement

Comments: Gutter replacement Samantha Chu has been such a wonderful representative in solving the issue of scheduling my gutters to be replaced I think her and I give her all the praise

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Work Description: Shower conversion

Comments: Rafael & Junio were excellent!

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Work Description: Retired

Comments: Thanks very much to Tim H for the extremely professional manner in which he coordinated a window inspection for us.

Overall

Work Description: Replace Existing Roof

Comments: Excellent work and staff. Sierra was very, very helpful to me because I needed to schedule the roof after a Long screened in porch was installed. She also made sure I spoke to the right person instead of getting lost in phone-land.
The workers who installed the roof worked so hard, I loved that they covered the house while pulling off the old roof; they were thorough in their work and in the clean up. They left after dusk and were able to get pick up all trash beforehand. And the supervisor showed me the pics he took of the process.
Finally, Sierra and Samantha were so helpful at the end of the job. They even sent me the pictures so I can show the insurance company.
I would definitely use Long Home again.

Overall

Work Description: Bathroom installation

Comments: Very professional andy friendly and courteous workers

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Work Description: Bathroom installation

Comments: Very professional and friendly workers.

Overall

Work Description: Tupperware Consultant

Comments: I just want to recognize Cierra for being so attentive, understanding and kind throughout this experience with my bath install!! She has made a bad situation tolerable by working with us and understanding what we had to experience before the install!! I really appreciate this young lady! She has presented herself to be very personable and professional! Thanks again Cierra!

Overall

Work Description: Glass replacement

Comments: Thank you Long Home Products for being able to finish the job in fixing my windows. COVID really set things back. I appreciated the update calls for parts arrivals, Tim H. Courteous scheduling and follow up calls, and the Tim who came out and did the replacement. He was quick, competent, and polite!

Overall

Work Description: Roof replacement

Comments: Exceptional work from set up to completion.

Overall

Work Description: Shingle/gutter replacement

Comments: Hard work by both crews, the sun was really cooking while they worked; they did the work safely and professionally. When issues arose from the second Drip Edge installation they were quickly resolved. The crew also resolved an old issue with the gutters/downspouts that were part of the original build of the house. Kudo's to Cody, Bevin, the roof crew, and the gutter crew for making the house look great!

Overall

Work Description: Assistance with previous bathroom remodel.

Comments: Excellent service by Ms. Goliday. Thank you Long Bath.

Overall

Work Description: Roof Installation

Comments: My roof was installed over seven years ago and it still look grand new. The people from Long Roofing are very professional and provide quality work. They demonstrate excellent customer service. I recently spoke to someone (Sam) who was hired about a month ago and you would have never known, she was amazing. She actually went on and beyond in trying to help me. Keep up the good work Sam. When people ask me about roofing work, I always recommend Long Roofing. They may be a little pricey, but there work speaks for itself. I also tell them to try to work out a deal with them or take advantage of any saving. It will be worth it in the long run.

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Work Description: Repair window locks and moisture inside vacuum

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Work Description: He change my appointment and took time to look up my information and I was very pleased!

Comments: He did excellent customer service this morning!

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Work Description: Leaking roof

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Work Description: Roof Install - Metal

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Work Description: Roof Replace - Asphalt Shingle

Comments: so far so good..hasn't started.

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Work Description: Shingle Replacement

Comments: Cierra Goliday was very helpful!

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Work Description: Roofing

Comments: We had a wonderful experience with this company from start to finish. The crew was amazing very hard working.

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Work Description: Replacement of kitchen window

Comments: My service person was professional and pleasant . He was here before and realized that one of the windows he brought in was scratched. And said we have to replace it. Thank you for the honesty. I am well pleased with Long.

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Work Description: Roof replacement

Comments: Good thorough job, responsive and communicative foreman, dedicated employees.

Overall

Work Description: Roof Replacement

Comments: First, I have to give a ton of credit to Matt Herman, who came to our house to introduce us to Long Roofing. He is one of their biggest assets! When the crew got to our house they realized we didn't have the better underlayment that we had paid for, so they let my husband know right away and went and got the higher quality underlayment. That in itself was very impressive. The crew got to work right away and put in a long day on a very hot day. Our roof was so much worse than we thought. They were so skilled and efficient that they finished early the second day. The roof is so beautiful with more ridge vent than we expected (on each dormer)! When they left there wasn't a scrap of evidence that they had ever been there. They scoured the shrubs and all around the house picking up every tiny piece of materiel and nail. It was flawless! I couldn't be happier! That crew deserves a bonus! Nothing but praise for them and the entire process! Thank you!

Overall

Work Description: Roof Replace - Asphalt Shingle

Comments: They came to home and spoke to me and my husband and he was very happy explaining everything about what the company was doing and he made us feel great about making our choice about the company and what it meant to him and us so we decided to go with long roofing because I believe it is going to be a beautiful roofing job

Overall

Work Description: New roof

Comments: It was so professional from the beginning to the end. I would definitely not hesitate to recommend Long Roofing.

Overall

Work Description: Warranty replacement of stained windows

Comments: I emailed Long on a Friday afternoon about needing to submit a warranty claim, and was pleasantly surprised to receive a call the next morning, on a Saturday to process the claim. The agent (i can't remember her name) was very nice, patient and thorough in helping me complete the claim. I couldn't have asked for a more responsive or competent experience!
Thanks Long!

Overall

Work Description: Window repair

Comments: I very much appreciate Sierra's responsiveness, helpfulness, and knowledge in handling a repair issue. As a customer service representative, she epitomizes both the professionalism and the consideration that results in a pleasant and successful experience.

Overall

Work Description: I had a bathroom remodel. I had interactions with several employees during the install- regarding scheduling and production

Comments: Cierra Goliday was a point person( customer service rep) who made sure to connect with me each time and assure me that all was being done & had been done to my satisfaction during the process. Cierra was very personable and genuine in her efforts regarding my contentment with the job. She has a kind demeanor when speaking with the customer. Thank you!

Overall

Work Description: Screen replaced

Comments: Very helpful, answered all my questions, and also recommended solution. Very friendly.

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Work Description: Roof installation

Comments: Company was quick and efficient in my roof replacement. Would recommend.

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Work Description: Repair Siding

Comments: Technicians corrected the repair. Very pleased with the service provided by Long Fence

Overall

Work Description: Replace estimate for roof

Comments: Ryan was excellent in the information and detail I give him a thumbs up for everything and timely arrival
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  • Home Improvement License in MD :
    #69722
    MA CSL License in MA :
    #CSSL-106187
    Registered Contractor Number in RI :
    #GC-41201
    VA State Contractor License in VA :
    #2705048183
    Roofing Waterworks Operator Certification in WV :
    #WV013002
    #2017608055
    HIC License in DC :
    #67006785
    Contractor Registration Number in PA :
    #166934
    MA HIC License in MA :
    #187510
    VA Plumbing License in VA :
    #Request From Contractor
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