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Journey Builders

Main Services: Roofing installation, repair and service.

Description: A family owned and operated business since 1997. We fully believe in giving 100% to every project that we do, not only providing the best quality product, amazing workmanship, and only the very best in customer service.

Service Area: El Monte, Yorba Linda, Valley Village, Ojai, Rancho Palos Verdes, West Covina, Buena Park, Woodland Hills, Culver City, Long Beach, San Gabriel, Covina, Manhattan Beach, Hawaiian Gardens, Ventura, Monterey Park, Baldwin Park, Sylmar, Sherman Oaks, Venice, Cypress, Compton, Walnut, La Mirada, Midway City, Ontario, Stanton, Pacoima, Bellflower, Gardena

What sets us apart from other contractors: Our dedication to detail and quality work. We take pride in our work.

We are best known for: Quality product, workmanship and the absolute best in customer service.

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68 Reviews

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Overall

Work Description: roof leak in between the patio and the house

Comments: they stopped the leak but damaged other areas of the roof while working. their work didnt last 5 days. i told them that the wind would blow off the connection between the old shingles and the new because you could see it wasnt smooth. they left loose, hanging, broken shingles.12k and they put up a black shingle when they came out to fix their own damage. at least 6 different employees walked around on top of the roof so no way to tell who damaged it or put the black shingle up there. we are an elderly, retired couple. we feel afraid that they will come back and jump the fence again and do what they want to our house. we even tipped the workers and tried to be polite. but the fact is, we didnt have one problem with shingles before we gave them 12k. the original problem was the poor connection between the patio and the roof. also, after they tore unagreed upon shingles off the roof, they didnt have the new shingles in stock so it rained and damaged the wooden beams inside the house. since i wrote this, they probably wont honor their warrantee for the new part. but its all true. we took pictures and let them know that rain/wind was on the way. they were nice at first, but once they got paid, they didn't want to hear about blown off broken shingles.

Overall

Work Description: Roof Repair - Asphalt Shingle

Comments: My brother and I are very satisfied with the work done on our roof. We had a leak and Journey came and gave an estimate =, which was very reasonable. The repair was completed in one day. They didn't leave a mess and cleaned everything up.

Overall

Work Description: I am very happy with the results!

Comments: I hired Journey Builders to redo my roof and I am very happy with the results.

Overall

Work Description: Great price and solid work!

Comments: Great price and solid work.

Overall

Work Description: Thank you Eric and your team.

Comments: Excellent and trustable service! Thank you Eric and your team.

Overall

Work Description: Helpful!

Comments: Great service!

Overall

Work Description: Amazing!

Comments: Journey Builders came on time every single day, reinstalled my tile roof, and cleaned up all the debris after they were done. Couldn't have asked for more.

Overall

Work Description: Amazing Work!

Comments: I am so glad to have hired Eric! Truly an amazing person to work with.

Overall

Work Description: Amazing customer service!

Comments: Amazing customer service. The staff was available any time I had special requests or any questions.

Overall

Work Description: So happy with the result!

Comments: So happy with the result. Our roof looks brand new!

Overall

Work Description: Amazing service!

Comments: Amazing service. Manny and his team go above and beyond expectations.

Overall

Work Description: Great

Comments: I called Journey Builders because they were one of the roofers who had great reviews. I decided to hire them because they were the most communicative, which is very important to me.

Overall

Work Description: Quality work and fair price.

Comments: Quality work and fair price. Thanks to everyone who replaced my roof (especially Manny and guys).

Overall

Work Description: Mark is honest and very accomodating.

Comments: Mark is honest and very accomodating. I have a very busy schedule and he made sure to get my roof fixed before I had to travel out of town for work. Thank you!

Overall

Work Description: Really happy with their work.

Comments: Great service. Really happy with their work. Not only does my roof look amazing, but there were no hiccups in project the entire time.

Overall

Work Description: They were such a pleasure to work with.

Comments: They were such a pleasure to work with. Vannessa was super communicative, and made sure that Manny's crew had everything they needed to complete the roof renovation on time.

Overall

Work Description: Quality work.

Comments: Journey Builders is the way to go. Affordable and quality work.

Overall

Work Description: It was a great experience

Comments: Had the opportunity of meeting Adam, and I can say it was a great experience. He takes pride in his work and it truly shows. Our roof looks 100x better than it did before!

Overall

Work Description: I was really impressed with their work.

Comments: Definitely will be recommending them to my friends and family. I was really impressed with their work.

Overall

Work Description: I highly recommend them to anyone who needs a quality roofer.

Comments: Journey Builders has both the knowledge and expertise in roofing. I highly recommend them to anyone who needs a quality roofer.

Overall

Work Description: Super impressed!

Comments: Super impressed with the work done by Adam’s team.

Overall

Work Description: Journey Builders was recommended to me by a neighbor of mine.

Comments: Journey Builders was recommended to me by a neighbor of mine. So when I called Journey, I ended up in contact with Adam, who was the project manager. I had a very ugly roof, the shingles were falling apart. Now my house is completely transformed, and it’s all thanks to these guys and their hard work.

Overall

Work Description: I’m very happy with how it turned out.

Comments: I had Manny visit my house to look at our 30-year-old roof. They got started on the work the following week, and I’m very happy with how it turned out. Manny wasn’t concerned with making a quick dollar and rushing the job. He took his time and made sure everything was done in the order it was supposed to. He and his team have my sincere appreciation, thank you!

Overall

Work Description: Roof Repair - Tile

Overall

Work Description: He was very optimistic and said the repair would be a piece of cake for them.

Comments: I called a couple of roofers from the neighborhood to repair our roof, which had a very uncomfortable slope. They said that it would be very difficult because of the slope and ended up quoting me double for it. So, I called Journey Builders, and Eric came to look at our roof. He was very optimistic and said the repair would be a piece of cake for them. They did a spectacular job and also offered a way better price than their competitors.

Overall

Work Description: Nice

Comments: I’ve received the quotes from other roofers in the area, and no one beat Journey’s price. Adam really values his customers, he will go out of his way to help you out. Unbeatable service.

Overall

Work Description: They are the only company I trust to do my roofing

Comments: After moving in, we had to replace our entire roof, including the shingles and the wood underneath it. We also had to install a gutter system, and the list goes on. I had the pleasure of meeting Manny from Journey Builders, and the work he did blew me away. To this day, they are the only company I trust to do my roofing, and they have never let me down!

Overall

Work Description: Amazing

Comments: Just moved into my house and we had some ugly-looking shingles on our roof. I was on the hunt for a roofing company and ended up choosing Journey Builders. Gotta say, Manny and his crew did an awesome job on my roof. They’re real pros at what they do.

Overall

Work Description: It’s always important to maintain your gutters!

Comments: The little granules clogged up my gutter, and we’ve been having some issues with that for a while now. They sent their team over, and took care of my problem in a heartbeat. I’m glad they fixed the blockage at the time that they did, because if it had remained any longer it would’ve done some extensive damage on my roof. It’s always important to maintain your gutters!

Overall

Work Description: Good service!

Comments: Highly reccomend!

Overall

Work Description: WOW

Comments: My roof looks great!

Overall

Work Description: Really appreciate it guys!

Comments: I’ve had a leak that’s been randomly appearing in different areas of my living room. I’ve tried patching my roof up, but the leak just appears in a completely different area the next time it rains. Journey Builders did a wonderful job locating the leak, and replacing the shingles. Really appreciate it guys!

Overall

Work Description: Truly impressive!

Comments: Truly impressive. Glad I called them over!

Overall

Work Description: Journey Builders are awesome!

Comments: If you're looking for a roofer, look no further. They deliver quality, and have the best prices in town. Journey Builders are awesome!

Overall

Work Description: Really impressed!

Comments: Manny did a fantastic job on my roof. Really impressed!

Overall

Work Description: Great job guys

Comments: Best pricing out of all the local roofers, and they take exceptional care of their customers. They were punctual & professional. Great job guys!

Overall

Work Description: Very quick and professional

Comments: My old roof had shingles on top of shingles! Contacted Journey Builders, and they were incredibly professional and delivered quality.

Overall

Work Description: Excellent

Comments: I had some leaking issues, so I contacted Steve, and he inspected my roof and pointed out that I had worn out shingles and had the wrong kind installed on my roof! (I have a flat roof and had worn-out asphalt shingles on it.) Steve & his team were so professional and excellent with their work. After noticing some dry rotting, they replaced part of my roof that the leak was on. These guys really go above and beyond with their work!

Overall

Work Description: Really Amazing

Comments: Called Journey Builders because we noticed some mold in the attic. Turns out our gutter and downspout were clogged, causing a puddle on the roof. Mark was so professional and provided amazing customer care.

Overall

Work Description: Great Service

Comments: The roof of my two-story house was already worn out. I had leaks everywhere. I shopped around a bit and came across Journey Builders. When I called them, Mark answered the phone and was at my house the same day to inspect the roof. He gave a full report of the inspetiong and a breakdown of cost to replace it. The price was reasonable, so I hired him that week. Let me just say that Mark and his team did not disappoint. They started working on time every single day and were very respectful of my property. I'm glad I hired him.

Overall

Work Description: Roof Repair

Comments: High quality work from start to finish.

Overall

Work Description: Full Roof Replacement

Comments: From start to finish, the team at Journey Builders has been amazing to work with. They were there able to give us a quote the same day they arrived to inspect my roof. The best part was that once they started working on my roof (full replacement of the roof my garage) and finished the job, all the nails and debris was thoroughly cleaned.

Overall

Work Description: Roof Replace - Wood Shake

Comments: One of the things that impressed me most about Journey Builders was how fast they worked. They honestly work like machines. I thought that the project would become a nuisance, which is very common with construction projects. But the crew came out, inspect the roof, and immediately got started as soon as I hired them. I am extremely happy with my new roof. Thank you guys again.

Overall

Work Description: Roof Install

Comments: Very happy Journey Builders. My new roof looks amazing!

Overall

Work Description: Roof Repair - Asphalt Shingle

Comments: Journey Builders truly impressed me. From the moment I called and spoke with Vanessa to the moment Manny was done fixing our roof, the two words I would use to describe them are “responsive” and “professional”. Manny was on top of his team every single day to make sure we fixed roof on time, and Vanessa made sure that Manny and the team fixed the roof on time.

Overall

Work Description: Roofing

Comments: Great service. Eric and his crew really set the bar up high.

Overall

Work Description: Roof Replace

Comments: The biggest reason why I am so happy with Journey Builders is that they replaced my roof without damaging my lawn and exterior of my house. They cleaned up after themselves once they were done. I am really happy with their service.

Overall

Work Description: Roof Repair - Asphalt Shingle

Comments: I called around all the roofing companies near me (I live in Van Nuys) and compared the prices for a new roof, and Journey Builders not only gave me a good price but they guaranteed their work, which is a huge plus for me considering that they are working on my property.

Overall

Work Description: Roof Replace - Asphalt Shingle

Comments: Definitely a pleasant experience! The entire team was helpful and easy to work with. They set up my appointment promptly. They arrived, replaced my shingles in a single day, and left no messes when they were finished. They tidied up after working and left everything just as they had found it. The next day, they came back to ensure the work was done appropriately and that I was satisfied. This has been one of the best construction companies I have worked with by far.

Overall

Work Description: Roof Replace - Wood Shake

Overall

Work Description: Roof Replace - Asphalt Shingle

Comments: Not happy

Overall

Work Description: Roof Replace - Asphalt Shingle

Comments: Great job, done on time and clean.

Overall

Work Description: Roof Install - Asphalt Shingle

Overall

Work Description: Concrete Driveways/Floors - Install

Overall

Work Description: Roofing

Comments: Beware. These guys showed up,
Didn’t measure my roof. Gave me a bid 5 times higher than the 2 other bids, said my roof was 45 squares, ( its 30) told me i needed new flashing, etc and other things i dont need. And wasted my time. They are sales people, and insist on roof tiles that are the most expensive which i said upfront i did not want. I could go on and on. Such a shame this sight allows them here. These guys are not honest at all.

Overall

Work Description: roof replacement

Comments: These guys could do a seminar for seniors on "how to recognize when you're about to be scammed". Two guys show up, measure my roof, tell me what they're going to do in the process of replacing it. That's fine; we've already gotten four other bids and the scope of work is all pretty much the same.

BUT, here's where it gets sleazy: rather than having a printout of everything they're going to do to our roof,(which is pretty standard for ANY roof replacement) the guy writes it all out BY HAND, ON A YELLOW LEGAL PAD while we stand out in the heat (it was 97 that day!) and his co-conspirator shows us forms and pictures and shingle samples. THEN #1 guy gets on the phone with (who?) someone, "scheduler" maybe. We already told them we're not in a hurry. I couldn't hear all that was going on in this the conversation THOUGH HE WAS ON SPEAKER PHONE but we were out on the street at rush hour. He tells us they have another job nearby and if we will agree to start work within the next four business days they can combine the debris hauling, dump fee, truck fee and save us basically a third of what the whole job would cost. BTW, the "original price" was DOUBLE what the lowest bid we got was. Basically, we were being squeezed to decide RIGHT NOW to get an overpriced roof. COMPLETELY UNPROFESSIONAL!! I'm going to complain to the licensing board and consumer protection consumer protection bureau. STAY AWAY!!!! They will waste your time AND your money.

Note another review here stating that they used to be called Reliable Roofing that got such bad reviews that they changed their name. There is still a Reliable out there but fortunately I didn't waste my time with them.

BUYER BEWARE!!! YOU'RE ENTITLED TO A HARD COPY CONTRACT AND TO LOOK IT OVER IN YOUR OWN TIME. Stay safe, grandma; it's YOUR money!!

Overall

Work Description: Roof Install - Asphalt Shingle

Comments: didn't send me any estimate or wanted to give me one.

Overall

Work Description: Roof Repair-Flat / SinglePly

Comments: great job

Overall

Work Description: Roof Replace - Tile

Comments: None

Overall

Work Description: Roof Repair - Asphalt Shingle

Overall

Work Description: ESTIMATE

Comments: Where do I even start? These guys wear you down. Frankie and David make you feel like family. 3-4 hours with us in our home. Frankie making calls trying to make things happen while David connects with you and builds rapport. These guys worked us like a formula. These guys are good man. I just cant believe I was almost about to get scammed out of $41,000 which they made me feel amazing about because they brought that price down so much from what was $57,000. Yeah this included work on the front to repair the stucco but its still a scam for that amount. I have a one story 850 sq foot house mind you. I don't even know what to say, there were so many things that were suspicious about these guys. They said they were in the business for 20 years so how is it they barely have any reviews anywhere? Ill tell you why. I don't know if this was true but when I described these guys to the other roofing company who came to give me an estimate they said they heard of these guys. They were called Reliable Roofing and their service was so bad they rebranded to Journey Roofing and Construction. So they are new which is why there are no reviews. To get the price down Frankie said he would merge another job for demo with mine but they would have to come the next day to do it. They put me in a difficult spot because they even compared other estimates to theirs and they said they are right in the middle because no one wants too cheap or too expensive but this was my first estimate so I had no idea what to expect of an estimate. After speaking with the other roofing representative (Dove Roofing and Construction) they also told me they don't even start work till they get the permit so he found it very suspicious that they would start demo when a permit hasn't even been applied for. The roofing rep from Dove told me they wouldn't start on my roof until they got the permit because if they do a demo without a permit and the city finds out I could be without a roof for over a month till the permit goes through. He also told me they wanted to start demo because once they touch my roof the 3 day cancellation becomes void and I would have to pay cancellation fees. That's why they wanted to start so soon. I am telling you man these guys played me. Frankie said I am going to paint some spots that need work on your roof and take a sample of your roof to to see the nails underneath. Look at those pictures! look what they left me with. Then to cancel I had to relinquish all their liability with how they left my roof for a damn estimate! I got screwed! don't get played by them. These guys are crooks... the worst part is I really liked them. They were very warm and charismatic people. The made me feel like part of the Journey family... what a shame... now I am getting my roof done for $13,000. people... GET ESTIMATES! DONT SETTLE!

Overall

Work Description: Roofing

Comments: I want to start off by saying that the customer service I received from Journey Builders was outstanding. The last thing I am is a roofer, but when a contractor like Nova who is very informative and thorough with the details of the work our roof needed, my husband and I knew that our job was in the hands of someone we can trust. Finding a trustworthy and dependable group of contractors is very tough now a days, but Journey Builders definitely brought it home.

Overall

Work Description: Roofing

Comments: Amazing team and amazing work! Sam was easy to work with, making the process fast, easy and efficient. Thank you!

Overall

Work Description: Roofing

Comments: Working with Journey Roofing was one easy journey! Project manager Arty and Panda were very informative, professional, and comforting. I will definitely recommend working with Journey! Thank you for making it so easy for me!

Overall

Work Description: Roof Install

Comments: I had an incredible experience with Nova kept open communication throughout the duration of my roof being installed. Worked very clean and in a timely manner. Very reliable company.
Thank you Mr. Creel! We're glad project manager Nova was able to make this an easy process for you, we will surely pass the great feedback to him. We thank you for choosing Journey Roofing & Construction!

Overall

Work Description: Roof replacement

Comments: No more leaks! Journey builders replaced my wood-shake roof with composition shingles. Sam the project manager communicated with us throughout the whole project from beginning to end. He gave us fair pricing and included gutters. The roof looks great and clean around my property. I already recommended a couple of my neighbors.
Thank you so much Mr. Hovan! We're glad to have been able to assist you and make your home more beautiful in the process. We truly thank you for the recommendation to your neighbors.

Overall

Work Description: Roofing

Comments: Excellent work done in a very timely and efficient matter
Thank you Mr. Clifford! We truly appreciate your kind words and the opportunity to work with you. We enjoyed working with you on your dream home project and hope you will enjoy it for years to come! Once again, thank you for choosing Journey Roofing & Construction!

Overall

Work Description: Roofing

Comments: What can I say about Journey Builders... Besides the amazing work they did their customer service was impeccable. Project manager Sam was the most attentive and always on call whenever I had any questions. Communicated with me every step of my roofing project and recommended some wonderful plant food for my garden that did wonders! Love this company!
Thank you so much Ms. Meza! We truly appreciate your kind words and will relay this message to project manager Sam. Of course we're always on call if you have any questions or anything we can help with. Thank you for choosing Journey Roofing & Construction!
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