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Journey Roofing & Construction

Main Services: Roofing installation, repair and service.

Description: A family owned and operated business since 1997. We fully believe in giving 100% to every project that we do, not only providing the best quality product, amazing workmanship, and only the very best in customer service.

Service Area: Claremont, Surfside, Rancho Cucamonga, Valencia, Los Gatos, Alhambra, Hermosa Beach, Palo Alto, Rancho Palos Verdes, Bell, Gardena, Alameda, Cupertino, Tarzana, Covina, Morgan Hill, Aliso Viejo, San Jose, Topanga, Montrose, Richmond, Playa Del Rey, Universal City, Paramount, Bellflower, Midway City, Oakland, Pico Rivera, Pacific Palisades, Pacoima

What sets us apart from other contractors: Our dedication to detail and quality work.

We are best known for: Quality product, workmanship and the absolute best in customer service.

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8 Reviews

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Overall

Work Description: ESTIMATE

Comments: Where do I even start? These guys wear you down. Frankie and David make you feel like family. 3-4 hours with us in our home. Frankie making calls trying to make things happen while David connects with you and builds rapport. These guys worked us like a formula. These guys are good man. I just cant believe I was almost about to get scammed out of $41,000 which they made me feel amazing about because they brought that price down so much from what was $57,000. Yeah this included work on the front to repair the stucco but its still a scam for that amount. I have a one story 850 sq foot house mind you. I don't even know what to say, there were so many things that were suspicious about these guys. They said they were in the business for 20 years so how is it they barely have any reviews anywhere? Ill tell you why. I don't know if this was true but when I described these guys to the other roofing company who came to give me an estimate they said they heard of these guys. They were called Reliable Roofing and their service was so bad they rebranded to Journey Roofing and Construction. So they are new which is why there are no reviews. To get the price down Frankie said he would merge another job for demo with mine but they would have to come the next day to do it. They put me in a difficult spot because they even compared other estimates to theirs and they said they are right in the middle because no one wants too cheap or too expensive but this was my first estimate so I had no idea what to expect of an estimate. After speaking with the other roofing representative (Dove Roofing and Construction) they also told me they don't even start work till they get the permit so he found it very suspicious that they would start demo when a permit hasn't even been applied for. The roofing rep from Dove told me they wouldn't start on my roof until they got the permit because if they do a demo without a permit and the city finds out I could be without a roof for over a month till the permit goes through. He also told me they wanted to start demo because once they touch my roof the 3 day cancellation becomes void and I would have to pay cancellation fees. That's why they wanted to start so soon. I am telling you man these guys played me. Frankie said I am going to paint some spots that need work on your roof and take a sample of your roof to to see the nails underneath. Look at those pictures! look what they left me with. Then to cancel I had to relinquish all their liability with how they left my roof for a damn estimate! I got screwed! don't get played by them. These guys are crooks... the worst part is I really liked them. They were very warm and charismatic people. The made me feel like part of the Journey family... what a shame... now I am getting my roof done for $13,000. people... GET ESTIMATES! DONT SETTLE!

Overall

Work Description: Roofing

Comments: I want to start off by saying that the customer service I received from Journey Builders was outstanding. The last thing I am is a roofer, but when a contractor like Nova who is very informative and thorough with the details of the work our roof needed, my husband and I knew that our job was in the hands of someone we can trust. Finding a trustworthy and dependable group of contractors is very tough now a days, but Journey Builders definitely brought it home.

Overall

Work Description: Roofing

Comments: Amazing team and amazing work! Sam was easy to work with, making the process fast, easy and efficient. Thank you!

Overall

Work Description: Roofing

Comments: Working with Journey Roofing was one easy journey! Project manager Arty and Panda were very informative, professional, and comforting. I will definitely recommend working with Journey! Thank you for making it so easy for me!

Overall

Work Description: Roof Install

Comments: I had an incredible experience with Nova kept open communication throughout the duration of my roof being installed. Worked very clean and in a timely manner. Very reliable company.
Thank you Mr. Creel! We're glad project manager Nova was able to make this an easy process for you, we will surely pass the great feedback to him. We thank you for choosing Journey Roofing & Construction!

Overall

Work Description: Roof replacement

Comments: No more leaks! Journey builders replaced my wood-shake roof with composition shingles. Sam the project manager communicated with us throughout the whole project from beginning to end. He gave us fair pricing and included gutters. The roof looks great and clean around my property. I already recommended a couple of my neighbors.
Thank you so much Mr. Hovan! We're glad to have been able to assist you and make your home more beautiful in the process. We truly thank you for the recommendation to your neighbors.

Overall

Work Description: Roofing

Comments: Excellent work done in a very timely and efficient matter
Thank you Mr. Clifford! We truly appreciate your kind words and the opportunity to work with you. We enjoyed working with you on your dream home project and hope you will enjoy it for years to come! Once again, thank you for choosing Journey Roofing & Construction!

Overall

Work Description: Roofing

Comments: What can I say about Journey Builders... Besides the amazing work they did their customer service was impeccable. Project manager Sam was the most attentive and always on call whenever I had any questions. Communicated with me every step of my roofing project and recommended some wonderful plant food for my garden that did wonders! Love this company!
Thank you so much Ms. Meza! We truly appreciate your kind words and will relay this message to project manager Sam. Of course we're always on call if you have any questions or anything we can help with. Thank you for choosing Journey Roofing & Construction!
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  • AGBU Gennext Mentorship Excellence 2011
  • Roofers License in CA :
    #1058455 B1011562
  • 1 Year Guarantee
    24/7 Emergency Service
    Eco-friendly
    Extended Warranty
    Family-owned & Operated
    Financing Options
    Free Consultation
    Free In-home Estimate
    Full Warranty
    Guaranteed Repairs
    Lifetime Guarantee
    Locally-owned & Operated
    Maintaining Distance
    Military Discount Available
    Minority-owned & Operated
    On-time Guarantee
    Parts & Labor Guarantee
    Protective Gear Used
    Se Habla Español
    Workmanship Guarantee