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JL Phelps & Associates Plumbing & Mechanical LLC

Main Services: Plumbing, Medical Gas, Backflow Testing

Description: JL Phelps & Associates Plumbing and Mechanical LLC. engages in the residential, commercial plumbing and mechanical contracting services. Our plumbing services include the installation of systems that convey domestic water throughout a building; systems that transport sanitary waste out of a building to a sewer connection; and systems that supply natural gas to various equipment and appliances, such as heaters, boilers, ovens, and stoves. Our mechanical contracting services include the installation of mechanical and process piping, including the systems, which convey hot and chilled water, steam, medical gas, fuels, and other liquid and gaseous substances. It also includes the installation of related equipment and fixtures, which store, pump, regulate, and measure the distribution of these substances. Our company provides services to single family residential, multifamily, residential, and commercial customers. The single-family residential market includes housing projects, small condominium projects, and town house development. The multifamily residential market comprises large apartment projects and condominiums. The commercial market includes retail establishments, office buildings, hotels, manufacturing plants, and other industrial complexes; and public and private institutional buildings, including schools, hospitals, dormitories, state parks, stadiums, airports, and prisons. The company serves its customers in Austin and surrounding areas.

Founded in 1998 by Joshua L. Phelps and BBB Accredited, JL Phelps provides high quality honest service, repair, maintenance and installation of commercial plumbing and mechanical systems. Maintaining a reputation as a reliable subcontractor as well, we take pride in providing peace of mind to our customers and clientele that our contracts are fulfilled on or ahead of schedule. JL Phelps & Associates Plumbing and Mechanical LLC. also specializes in Medical Gas and Backflow Testing.
For a customized solution tailored to your individual needs, detailed planning, and fast, quality work at a fair price, you can count on our full service Master Licensed Service Plumbers & Master Licensed Gas Fitters ready to assist you from planning to completion of your project.

We are best known for: Quality Work!

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10 Reviews

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Work Description: Water Heater Install

Comments: I cannot stress enough how much I loved this company. They are responsive and organized. They charged me $69 diagnostic fee which all came back to the job and assessed the problem without charging you an arm and a leg. I had a water heater that was on its last leg, so I decided to purchase a tankless which was awesome because JL Phelps Plumbing not only gave me a great deal, but I am getting great rebates on it!! Their plumbers are licensed and insured which is very important to me! The plumber was honest, thoughtful, compassionate and concerned about my issues. He was also informative and took his time to explain how to maintain it amongst other important and relevant information . I cannot Thank you enough JL Phelps Plumbing for taking care of my problem right away. I would recommend you guys anytime! Thank you AGAIN!

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Work Description: Water Leak, Tankless Water Heater

Comments: This is the 3rd time I've been in a pinch and needed someone right away JL Phelps & Associates Plumbing came through again. They went above and beyond the call of duty and they will get my business in the future. They were wonderful and found 3 leaks we didn't know we had while repairing the one we called about. They also inspected the rest of the underside of our old pier and beam house to make sure there were no leaks when they left. This was all done in some very cold weather yesterday. Hat's off to t JL Phelps & Associates Plumbing and crew for a job well done! I will recommend them any day any time to anyone for any kind of plumbing services.

Btw, my 2nd call was with a leaking water heater. They replaced it with an excellent tankless water heater that I got a over $1,000 on rebates thanks to JL Phelps for explaining to me on how to do this. I cannot thank these guys enough for helping me out when I needed it They also saved me a load of money when other plumbing companies were charging me 3 times the amount they did. My water heater is still running excellent since they installed it! I cannot thank you guys enough!

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Work Description: Gas leak

Comments: We just had a very serious gas leak and the city shut off our gas! I called O&M and they couldn't fix my problem. I then called S&D Plumbing and they still could not fix my problem. Both of these companies charged me over $100 dollars each and could not locate my gas leak:/! Then I called JL Phelps Plumbing and told them that these other plumbing outfits came and could not locate my issue and I really needed them to be reasonable with me since I had just spent over $200 with these other two plumbing companies. They charged my only $69 to come out (cheaper then the other companies!) and they came out as soon as we called, sending a very courteous and qualified service and licensed plumber that did an excellent job! He quickly located my gas leak, fixed it and got my gas turned on quickly! I cannot thank them enough since I had been without gas for over a week. Moreover, I spent more money hiring these other two companies who had no cIue what they were doing! I highly recommend using the best knowledgeable plumbers for any gas leak or any plumbing issue anyone might have. JL Phelps Plumbing did an excellent job! Thank you so much guys for getting my gas turned back on! My furry babies and I really appreciate you! I recommend them highly to anyone looking for professional, quality plumbers who actually know what they are doing! Yay JL Phelps Plumbing

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Work Description: Plumbing

Comments: J L Phelps came to prep plumbing for building our pool. They gave us a few recommendations and suggestions on the underground pipes that will improve the constructions of our pool. I Was impressed with the professionalism, knowledge, and effectiveness. Their services exceeded our expectations. Their prices were very reasonable. The workers were punctual, courteous, and They did an amazing job. I would Highly recommend J L Phelps company to anyone with any plumbing issues. Great Company!!

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Work Description: Water Heater Install

Comments: This was my first time using JL Phelps Plumbing. I selected this company because a friend of mine recommended them to me. Right up front they told me there would be a $69 charge for diagnostic fee which I thought was fair to come out all the way where I live. I had called every where else and they charged over $75 dollars to come out, so I definitely took them. They provided me with a fair estimate to replace my water heater so I took it. Thank goodness I took them because when I told them I served in the military, they were very sympathetic and gave me an additional 10% discount which I really appreciated! My technician was Richard who was extremely professional, thorough, and took all the time necessary to answer all of my questions. He presented me with several different options, but at no point did I feel pressured to make any decision in particular. He was very neat and left the work area spotless when the repairs were finished. He took the time to educate me on the water heater and discussed how to properly maintain it. I would highly recommend JL Phelps Plumbing! This is how a plumbing experience should be! Thank you Richard and thank you JL Phelps for making my experience very smooth and non-stressful!

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Work Description: Faucet was installed well and works fine. Mike helped us make decisions about work the this company did not do. Thanks for good service and help.

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Work Description: Blocked sewer line.

Comments: Responded very quickly -which we greatly appreciated. Fix was straight forward and simple. Very satisfied.

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Work Description: job done

Comments: nice guy, high price like everyone else charges on a weekend

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Work Description: Water heater replacement

Comments: JL Phelps and Associates Plumbing office contacted me and worked with me to improve my experience with the service they provided me. It appears obvious to me that their reputation and customer service is of high standard. They offered to make everything right in accordance with my original estimate and they clarified any misunderstandings that came about through our discussions. I would indeed recommend them to anyone looking for plumbing work in the Austin area and wherever they serve. I will look at them first the next time I need help with plumbing needs.

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Work Description: Replaced Water Heater

Comments: I got a remarkable quote over the phone, when the plumber arrived it went up $200. He said, their in-person estimate calls would have been $200+ where the other services were free. And then the billed estimate charge for permit/inspection went up $100 as well. They charge an additional 3% for credit card payment - they told me this in advance but it was during the callback. Couldn't come up with cash that fast.
In the future I will select someone who gives free estimates in writing. It was supposed to take 2-3 hours.
Start to finish it took 5 hours.
Not sure what happened to the agreement to haul the old one away. I'll be getting rid of it myself.
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