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Epic Home Upgrades and Construction

Main Services: Roofing, Solar Panels, Exterior Paint, Windows

Description: Epic Home Upgrades offers affordable roofing and exterior upgrades.
Proud to provide affordable payments options accessible for every household and Guaranteeing 100% clients satisfaction by giving each project the personalized attention it deserves.

We bring exceptional project management paired with an unmatched level of integrity and customer service.
All of our work is guaranteed and we carry all necessary insurance for your protection and ours.

Service Area: Palo Alto, Montrose, Pleasanton, Garden Grove, Atherton, Pasadena, Cypress, Cupertino, South El Monte, Pittsburg, Costa Mesa, Campbell, San Marino, Compton, Mountain View, Sun Valley, Duarte, Woodland Hills, Alhambra, Panorama City, San Bruno, Hayward, Concord, Winnetka, Emeryville, Sunland, Mission Hills, Daly City, Sunnyvale, Menlo Park

What sets us apart from other contractors: We provide affordable payments options accessible for every household and Guaranteeing 100% clients satisfaction

We are best known for: Exceptional project management. Unmatched level of integrity and customer service. Affordable financing.

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3 Reviews

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Overall

Work Description: My rating reflects the distressing experience I had with EPIC Roofing & Exterior Upgrades. Last July, we engaged them to address a roof leakage issue. They proposed a roof replacement for a 2100 sqft area, costing $30K. As busy professionals, we trusted their expertise and promptly paid the full amount. However, this year, we noticed a leak and sought their assistance. Their customer service was disappointingly inadequate. Despite numerous requests, they failed to send a representative to inspect the issue. The project manager, located 400 miles away, was unresponsive to our calls. In response, we hired certified roof inspectors. After persistent requests, EPIC Roofing finally sent two contractors to investigate. The inspectors identified that the leakage was due to a failure to secure the interface areas between the garage roof and the main house. The contractors acknowledged the error and assured us of a fix. Days later, the project owner denied responsibility for the oversight. Despite providing them with the third-party inspector’s contact, there was no follow-up. From this ordeal, I learned two things: 1. EPIC Roofing’s inspection and project planning are inadequate. They knew our primary concern was to fix the leak, yet their proposal did not address this. They incorrectly assured us that a roof replacement would resolve the issue. This oversight was immediately identified by other companies. 2. Their post-installation support is non-existent. It was nearly impossible to get their staff to visit for clarification. The project owner did not even inspect the issue in person and rejected any remedial plans, despite their contractors admitting the mistake. If you’re a busy professional, I advise caution when dealing with this company. They may operate under different names, Roofing. #: 1076178. EXP: 5/31/2025. While I’m not planning to sue due to my busy schedule, I hope my experience serves as a warning to potential customers.

Overall

Work Description: Roof and HVAC

Comments: We had the team installing new roof and Chaco system we’re excited to start saving money ! Thanks guys!

Overall

Work Description: Roof replacement and nee solar

Comments: Not often you get a chance to work with A team. High integrity and honest company. I highly recommend!
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  • CA Roofers License in CA :
    #1076178
    CA Windows License in CA :
    #1076178
    CA HVAC License in CA :
    #1076178
    CA Remodeling License in CA :
    #1076178
    CA Siding License in CA :
    #1076178
    CA Painters License in CA :
    #1076178
  • 1 Year Guarantee
    Extended Warranty
    Financing Options
    Free Consultation
    Free In-home Estimate
    Full Warranty
    Lifetime Guarantee
    Locally-owned & Operated
    Military Discount Available
    No-contact Payments
    Parts & Labor Guarantee
    Se Habla Español
    Workmanship Guarantee