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Ken's Plumbing

(4 Verified Reviews) Review Me

Main Services: Plumbing Serivce Contractor

Description:

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  • Complete panel upgrades
  • We install any type of ceiling fan!
  • This is a great time of year to add landscape lighting.
  • We also sell and install USB outlets!
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4 Reviews

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Overall

Quality

Work Description: Paid for a quote, received ceiling damage.

Comments: We had Christian, from Ken's Pluming come out to quote a project for us that involved him going into the attic.

Christian damaged our ceiling by putting weight on it and causing a nail-pop in the corner of our guest bedroom. It took us a few days to notice the damage as it happened in the corner of a guest room. We scheduled to have Christian and Craig (Supervisor) come back to view the damage. They had to re-schedule on us and so we moved forward with another contractor completing our project.

However, we took a video of the damage from Christian before any work was done by the other contractor so that Christian could not claim it was not him.
https://youtu.be/DoG8xUrji4E

When Christian and his supervisor, Craig, came out to look at the damage Christian immediately states he did not even leave the platform, a flat area by the attic door. Then changed his story and said, “I mean, I didn’t go that far over there.” They both noticed we had a new gas line installed, and quickly tried to state that the damage could have been from someone else, fair enough, that’s why we took the video and informed them that we had proof of damage before anyone else was in the attic.

Christian flip-flopped and was put on the spot by Craig to either state he did it or did not do it. No strong answer came from him and they both left stating they needed to talk with Ken (Owner) and would get back to us.

We were informed today (6/17) after reaching back out for an answer, that they will not be fixing the ceiling as they can not be sure they did it or someone else even after the video evidence so I’m sharing this experience, and the video, as a warning that Ken’s Plumbing doesn’t take responsibility for their tech’s actions.

Overall

Quality

Price

Punctuality

Work Description: Checked wiring and replace damaged switches

Comments: Great fast work. Would Highly reccommend

Overall

Quality

Price

Punctuality

Work Description: Circuit went out. Changed out switch and plug-in. Found another hot wire to hook up.

Comments: Everything worked till next day and one plug-in stopped working. Overall pleased with electrician that was sent.

Overall

Work Description: Electrical circuit troubleshooting and fix.

Comments: Solved my problem.
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  • Voted "Best In The Upstate" six years in a row!
  • SC Residential Plumber License in SC :
    #M101787
    SC Specialty Contractor - Electrical License in SC :
    #M111102