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HLI Tree Experts

(22 Verified Reviews) Review Me

Main Services: Dangerous & unwanted trees removed

Description: The leader in arboriculture

Service Area: Blue Jay, Norco, Nuevo, Cedarpines Park, Patton, Bloomington, Highland, Montclair, Riverside, Grand Terrace, Crest Park, March Air Reserve Base, Mira Loma, Redlands, Loma Linda, Running Springs, Mount Baldy, Ontario, Crestline, San Bernardino, Perris, Fontana, Upland, Moreno Valley, Rialto, Mentone, Lake Elsinore, Colton, Bryn Mawr, Chino Hills

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22 Reviews

Review Me

Overall

Work Description: Sub contract them tree work

Comments: Great company to use fast responsive and clean work.

Overall

Work Description: Tree removal

Comments: Work was great on my tree removal definitely recommend

Overall

Work Description: Tree trimming, yard debris removal

Comments: Excellent work in far less time than I expected. Leo offered detailed explanations in response to many, many questions. They restructured 4 junipers and removed branches over the roof, opened up a mulberry canopy, trimmed pepper tree and a bottlebrush tree, cut out dead wood in citrus tree and removed another dead citrus trunk, removed earlier fallen branches. The cleanup was excellent! And everyone was patient and accommodating as I requested a little more removed from the roof areas. Very pleasant working with Leo Aquilar and his Redlands crew.

Overall

Work Description: Alusalee todo el dia

Comments: Muy buen travajo la plebada pues el trato el servisio

Overall

Work Description: Tree removal & trimming

Comments: Brian and his crew are amazing. They were in and out the same day; all the guys are really careful with removing and trimming my trees. Will be hiring them again, recommended to my entire family & neighbors. Beyond happy with the results! Excelente service with reasonable
Prices . They know trees and gave sound advice on trimming.
10/10

Overall

Work Description: Tree trimming

Comments: Fast, clean and reliable work, I would strongly recommend to anyone looking for there services.

Overall

Work Description: Tree removal

Comments: THESE GUYS REMOVED A HUGE TREE FOR ME IN MY BACK YARD RIGHT NEXT TO MY HOUSE AND DIDNT DAMGE A THING I WAS SUPRISED AND THE CLEAN UP WAS AMAZING VERY QUICK AND FAST THE CREW WAS AMAZING AND EVERYONE WAS REALLY SAFE HIGLY RECOMMEND

Overall

Work Description: Tree removal

Comments: Absolutely outstanding service from start to finish! The team was professional, punctual, and incredibly efficient. They safely removed a large, precarious tree from our yard without any damage to our property. The clean-up was immaculate, leaving our yard even tidier than before. Highly recommend this company for their top-notch expertise and customer service!

Overall

Work Description: Tree trimming

Comments: Very professional . good work, and good pricing.

Overall

Work Description: Tree removal

Comments: Great work , very happy with the clean up will definitely use them again

Overall

Work Description: Tree Trimming

Comments: Great team did a fantastic job, efficient, cleaned and got it done quickly! Thanks HLI

Overall

Work Description: Removal of palm trees and stomps

Comments: Do not use this company the owner and scheduler have no integrity on honoring the quoted price or agreement of returning fees for damage THEY caused while doing their job. I have been asking for a response from the owner and his son who was the one who scheduled the work and after much discussion the owner agreed to give back a portion of the extra fees I paid for all the damages they caused yet it’s been a week and again nothing has been done and or response provided for what is going on. I would advise you get everything in writing and watch their work until they are done to ensure they don’t try and walk away with leaving a mess. I should’ve held payment but didn’t want to be that person and figured the owner would be professional and work something out but I see now that I should’ve been one of those people as I would at least not be out extra costs and the money would pay for the damages they left.

Overall

Work Description: Tree removal

Comments: Great clean service , will use again

Overall

Work Description: Tree Trimming

Comments: Did a GREAT JOB .A good service com.

Overall

Work Description: Tree Removal

Comments: Excellent service, nice gentlemen.

Overall

Work Description: Tree Trimming

Overall

Work Description: Tree clearing

Comments: Job was never completed. Poor communication skills.
Please call with address and contract info too revice

Overall

Quality

Price

Punctuality

Work Description: Tree and shrub trimming!

Comments: Very professional and clean up was perfectly

Overall

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Price

Punctuality

Work Description: Tree removal, tree trimming; weed removal

Comments: Tree removal: good but workers need to be closely supervised

Tree trimming: good and we can notice the difference. Martin seems to know a lot about tree maintenance

Weed removal: this was not originally in the scope of work negotiated so it was almost like an "add-on" on the day of the job. Sort of high-pressure sale tactic to accept "today" or it will be more expensive later. I agreed to have work done.

I checked the work only where I could walk. There were at least weed clumps with roots that were not removed and a couple of tree roots.

Martin said that was not part of the price, but I told him I was paying him in full today. He told the guys to come remove them right away. Okay, fine.

They only cut the weed and dug out some weed clumps on the hillside, but not all the weed clumps on the slope because I watched them, but not the whole time they were working. I did not see anyone rake or clear the slope of the weed cuttings. And apparently, that was not part of the job. No mention of it and no one did it.

A couple weeks later, my husband is on the slope and discovered 10 weed clumps and a tree trunk not removed.

We were slightly disappointed so I called Martin. He did not answer the phone. I sent him a text message. His daughter calls back and said Martin will see us on Saturday. Martin showed up on Saturday (9/19/2020) and saw where there were weeds growing but he said he will not walk on the slope. My husband walked the slope and took pictures for him. There were at least 10 weed clumps and one tree trunk. Martin said the tree trunk is on the slope and the machine cannot go up there so that will not be removed by his guys. Martin said someone will be back on Wednesday. We agreed.

Since Wednesday (9/23/2020), I've been texting and calling Carlos, Martin and Mariel. No one other than Mariel has responded to my text messages. When I called Carlos, he said he will call Martin. Mariel also said she will call Martin. The reason no one showed up on Wednesday was because they were double booked. And he continues to be "busy" and "booked". This is not acceptable.

This would have been a good review of the work, but the business management and practices need improvement. This is the wrong way to treat customers.
please call me asap 9512020297 im here to resolve this , asap please

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Price

Punctuality

Work Description: Tree Removal/Trimming

Comments: The price was the cheapest I can find and when we agreed on the date/time for the job Martin's team came on time and finish the job in a short period of time. Overall my first time hiring this company I encountered no issue and they did the job as promised. Thanks!

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Punctuality

Work Description: Remove two trees.

Comments: Great job. I would hire them again.

Overall

Quality

Price

Punctuality

Work Description: removal of 2 trees

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