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Hernandez Concrete Co, Inc

Description: We have been in Business since 1995, we pride ourselves of giving honest work for honest prices.
We serve the Pasadena, and the greater Houston areas. We are also a family owned and operated.

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1 Reviews

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Work Description: I have nothing to say because Mr. Hernandez never showed up.

Comments: He was a very pleasant person to talk to and we discussed my issue and how he could fix it. We schedules over a week in advance i took off my job to be home when he was suppose to show up for the job on Friday 2/10/17 but he hadn't showed or called me by 9am. I called him and he had forgot about me on his schedule and was doing another urgent job as well as he was trying to get a crew to do my driveway, he was apologetic and told me if he didn't come that day on Friday he WOULD be there on Saturday 2/11/17. I explained to him the importance of getting the job done as he understood it is a HOA violation that needed done and again i already had been on his schedule. He DID NOT show up by 9:45am or call me on Saturday so i called him after coming from bank to get his funds. Mr. Hernandez AGAIN told me he was on this other urgent job and that he couldn't come and wanted to reschedule me for yet another week. I explained to him that he understood the importance of this and that i could not wait until week for services. So i told him no Thanks i would find someone else. I believe that he should have made an effort to accommodate for me as he scheduled me for a job over a week in advance. He should have already had a crew together and if he had issues he should have called me to explain this before letting me call him the day of the job. That is not good business as far as i am concerned and my referral would be the best compliment for any business but i will not refer Mr. Hernandez to anyone or any friends of mine. I am truly upset about how i was treated. I am in the process of scheduling with JBS i have already spoke with Mr. Maverick from this company and hopefully this is a company from your list i can put in my contacts for future assistance.
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