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Fresh Touch Painting

Main Services: Painting (Interior & Exterior)

Description: We are a licensed and insured family-owned painting business located in Waterbury, Connecticut. We provide top-quality services to residential and commercial spaces throughout the state of Connecticut. We work with homeowners and small businesses' interior and exterior needs. We believe that achieving customer satisfaction is of utmost importance. Call or message us for a free estimate!

Insurance:
Type: GENERAL_LIABILITY
Agency: NEXT INSURANCE COMPANY
Expiration: 12/21/2021

License:
State: CT
Trade: Connecticut - Home Improvement
License #: HIC.0660524
Expiration: 11/30/2021

What sets us apart from other contractors: We enjoy painting and working with people. We describe our business as family owned and operated with a focus on customer service.

We are best known for: Professionalism, Punctuality, Detail-Oriented, Excellent Results

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2 Reviews

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Overall

Work Description: Interior Painting

Comments: This is not the type of review we were expecting to write. We were looking forward to much better results after reading 5-star reviews and hiring Fresh Touch Painting. We feel we need to share our experience.
We recently had our 2 upstairs bedrooms, hallway and stairway painted by Fresh Touch Painting and the only word I can use to describe the job is horrific. A job that was quoted to take 3 to 4 days was hastily done in 2 days and the results speak for themselves. The first coat of paint was not allowed to dry completely before the second coat was applied and we ended up with streaking and wrinkling in all areas. Painters tape was removed prior to the paint being completely dried thus removing the new paint! Two bedroom doors cannot close due to the amount of paint on them. Rollers were not cleaned and now we have numerous specs of paint chips on walls and ceilings that need to be sanded and the areas repainted. Telephone wires were painted to molding and wall, many drips are noticeable on walls due to using too much paint, door knobs were not taped, drawers were painted shut (we have built in drawer space along a wall in the master bedroom) drawers were forced open pulling off paint and leaving clumps of paint on inside edge of drawers and along the drawer frame, we ended up with surfactant leaching on 2 walls in the spare bedroom and when shown pictures of it we were accused of blaming the painter for this condition (we had to look it up and remedy the situation ourselves). There are paint smears on our hardwood floors along with scratches and scuffs. The central air vents were put back upside down another coat of paint was applied and they ended up stuck to the wall in the wrong position! I can go on as I have over 60 photographs of this disaster and will gladly post for anyone who does not believe this has happened to us. If you decide to hire Fresh Touch Painting, I hope that you do not end up like us having to redo the entire job over. I would definitely NOT recommend them.

Overall

Work Description: Interior Painting

Comments: Great group of guys. Very professional and offer great prices. Could not be happier with the work they did. Everything looks great and will hire them for future projects. Highly recommend!
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