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Main Services: wood fence,vinyl fence,chainlink fence, aluminum fence...

Description: THE CONTRACTOR'S ACCOUNT HAS BEEN FROZEN DUE TO AN INVESTIGATION BASED ON A HOMEOWNER COMPLAINT

supreme fencing is committed to excellence in every aspect of our business.We uphold a standard of integrity bound by fairness.,honesty,and personal responsibility.Our distinction is quality of service we bring to our customers.Accurate knowledge of our trade,combined with ability,is what makes us true professionals.Above all,we are watchful of our customers' interest,and make their concerns the basis of our business.

What sets us apart from other contractors: product,image,service and reputation...

We are best known for: chainlink,wood, vinyl and aluminum fence...

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3 Reviews

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Overall

Work Description: Wood Fence Install

Comments: I would give Steve Lane DBA Supreme Fence a negative rating.

Deceptive – He lied to me so many times over the 3 months. Looking back at his actions he was not going to install the fence from the beginning.

Non professional – Days to weeks to respond to questions about wrong materials ordered. Did not do what he said he would do once he responded to the questions.

Incompotent – Ordered the wrong materials and not all materials to install the fence

Did nothing for 3 months



On September 16, 2022 a contract to install a 6’ vinyl fence was signed and a check for the full amount written. Steve was very quick to cash the check. He cashed the check that afternoon at a bank 10 minutes from our home. His home/office is about 30 minutes from ours with another bank branch close to his house.

He did go to Home Depot to order materials the next day.

The materials were delivered to our driveway October 14, 2022. We were out of town and no one signed for the materials. I had told Steve we would be out of town until November 1, 2022. We did return home the evening of October 30, 2022.

The next day October 31, 2022 I checked the materials delivered on October 14, 2022. I noticed the vinyl fence posts ordered and delivered were for a 5’ vinyl fence not a 6’ vinyl fence. 6’ vinyl fence panels were delivered. But not all the necessary materials needed to install the fence were delivered. (Gate, not enough panels, not enough posts, no metal inserts for the gate posts and no post caps)

I attempted to get a hold of Steve for a week. He finally responded via text and said he would take care of the issues. Later I found out he did not do anything to resolve the issues.

I continued to try to get him to come and look at the materials. He finally came December 8th and insisted he would start installing the fence December 12th. I questioned him about the wrong posts and not all materials. He kept saying it would be okay to install the fence with the wrong posts he had ordered. Also JULIE had not been contacted to mark the underground utilities until December 9th. Julie did show up December 12th to start marking and returned in the snow on December 16th. Steve has not applied for a building permit.

I contacted the manufacturer of the fence. They said they would not warranty the fence installed with the wrong posts.

I contacted Home Depot. They were willing to exchange the wrong posts for the right posts and order the additional materials needed to install the fence. They also told me that Steve had not contacted them nor ordered any additional materials needed to install the fence.

On December 12, 2022 Steve was not here. Therefore I emailed Steve that evening to return my money because I did not want him installing the fence with the wrong posts and not all the necessary materials. After receiving the email Steve went into a rant via text saying he would return the money. He has not returned any of the money. Therefore I contacted Networx as a last resort to see what you could do.

To date, Networx has been unable to facilitate a resolution with the contractor and has ceased connecting the contractor to other homeowners.

Overall

Work Description: Wood Fence Repair

Comments: Excellent and fast service, great communication!

Overall

Work Description: Wood Fence Install

Comments: I called 4 fencing companies on Monday morning 12/6 for a repair job at a property that we are selling. Steve from Supreme was the only contractor to respond in a timely manner. We met at the house and Steve performed the work needed in a very professional manner.
One of the other three companies returned my call on Tuesday and I still haven’t heard from the other two. Thanks Steve!!
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