Main Services: Air Conditioning Install & Repair
Description: Fairway Heating and Cooling is a family owned and operated, full-service HVAC contractor servicing the Greater Tampa Bay and surrounding communities. We believe in treating our customers as if they are family and as such, we maintain fair pricing while remaining dedicated to providing an unrivaled customer experience. We always go the extra mile to make sure our customers are happy, before, during, and after the service or installation is complete. Give us a call get things done the fair way!
Service Area: Ruskin, Valrico, Crystal Beach, Brandon, Durant, Spring Hill, Apollo Beach, Safety Harbor, Port Richey, Wimauma, Riverview, St. Petersburg, Sun City Center, Clearwater Beach, New Port Richey, Seminole, Bay Pines, Saint Leo, Seffner, Land O' Lakes, San Antonio, Balm, Sydney, Thonotosassa, Elfers, Palmetto, Pinellas Park, Tarpon Springs, Crystal Springs, Hudson
14 ReviewsReview Me
Dade City FL
Work Description: Central A/C - Repair/ServiceComments: way way more interested in replacing unit than repairing unit. Did not wish to listen to fact that major portion of unit had been replaced more recently. Only really wanted to replace unit - unit over 20 years old therefore needed to be replaced was his major feeling. Did not listen to me several times and acted like I knew nothing about unit. Had to repeat certain things to him. His was extremely arrogant and definitely not customer oriented. So I paid for service call and got him away and hired another firm that believes in customer service and if customer wants just piece broken replaced that's what they do and not constant argument about only replacing unit. Not even sure he knows much about that brand. definitely did not get comfortable feeling he was knowledgeable but certain arrogance was felt. And I don't care how much he knows if he's super arrogant and doesn't seem to listen to me.
Work Description: Air conditioner replacementComments: Horrible. They ordered the wrong size and wanted to cut my wall to make it fit. I refused and told them to get the right size. Then they didn't have the heating part and had to come back to install, took over 2 weeks. Then I heard nothing from them for over 3 weeks. I finally called the county inspector to come out which they should have done. 9 weeks after install, they finally had their company inspector come inspect and ask for payment. Appointment was 12-2; he showed 2 hours late. I work from home and sceduled time to deal with it. I told him I could not spend time to deal with it now since I was working and would give payment information to the office. He then came back and continually rang my bell. I spoke through the speaker and advised him to leave and I would speak to the office. I got multiple calls from diffeent workers (over 10 times). I finally spoke in the doorbell speaker and told him he was trespassing and called the sheriff to have him removed from my property. I did not feel safe in my home and he blocked my driveway so I couldn't leave!
Wesley Chapel FL
Work Description: Central A/C - Install/ReplaceComments: So far we can only say good things about the service we received from Fairway.
Jackie- Very prompt in following up with us in trying to set an appointment. Very personable on the phone. I believe that the first person you talk to on the phone can make or break the sale.
Chris (Estimator)-Chris knew that he was the third person to give me an estimate. Chris came prepared with the list of services Fairway was willing to provide with no pressure. Very professional, informative and not pushy in his presentation. Yet he made sure to me that he wants to earn my business. He gave 3 proposals for me to chose from and decided on Trane XR.
Johnny worked so hard in installing the AC. He went through the all the process with us.
Overall, service was excellent.
Just hope that I won’t have any problems with the AC unit in the near future.
HVAC License in FL :
Protective Gear Used