Networx Pro

Edwards Plumbing & Heating, Inc.

Main Services: Plumbing, Heating, Air Conditioning, Restoration, and Remodeling

Description: Our family-owned business is proud to employ plumbers and HVAC technicians who are prompt, courteous and respectful of your property. You'll appreciate our efficient repairs and installations as much as our welcoming, customer-oriented attitude. We do everything in our power to leave you satisfied with the work we do. We wouldn't expect anything less from our team of experts.

Service Area: Harrison charter Township, Dearborn, Manchester, Washington, Salem, Wayne, Keego Harbor, St. Clair Shores, Pontiac, Taylor, Eastpointe, Union Lake, Harper Woods, Grosse Ile Township, Mount Clemens, Utica, Clarkston, Macomb, Oak Park, Waterford Township, Livonia, Hamtramck, Dearborn Heights, Royal Oak, Madison Heights, Melvindale, Rochester, Wyandotte, Flat Rock, Lincoln Park

See More

71 Reviews

Review Me

Overall

Work Description: Central A/C - Repair/Service

Comments: Very kind, and professional, able to see me quickly.

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Nathan and Justin solved my problem in a timely and professional manner. They answered any questions I had pertaining the service needed. Pleased !

Overall

Work Description: Replace hot water lines in basement.

Comments: Don't even know where to start with these guys. $3000.00 to do 6 hours of work. don't ask them to do any thing more then what they quote. I asked this guy "what do you charge per hour" he said we do everything by the job. Charged me $500 to cut out the bathtub drain and replace with a standard trap (half an hour). Price was to include the $69.00 quote fee and permits. Well they did charge me the $69 and I had to threaten them with a call to the City Inspector to get it back. They did give me the 10% senior discount. The fellow who came and gave the quote returned the next day to do the job with a helper. I don't believe he was a journeyman plumber because he said he was only on the job for 2 years and prior to that he was their mechanic repairing their vehicles. I won't say he did a bad job because everything seems to be in working order and he spoke well enough about the job to to make you believe he had been doing this kind of work for years. He was fast to quote prices such as replacing the tub drain for $500. I never did see a permit and I am sure he never had time to apply for one, but I did get charged for one. All in all these guys seem very shady and are not as straight forward as you would like. I am surprised that the NETWORK recommends them. I will not use again

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Overall

Work Description: Drain Clog/Blockage - Clear

Comments: The service call for this provider was $65.00. Upon arrival to the site they indicated the total cost of the job would be $275.00 to clear the drain (No guarantees!). They were not successful in clearing the drain because of a clogged trap at the base of the drain. I honestly don't think that I got a good value for the money. I would not recommend this plumbing contractor to others in my community.

Overall

Work Description: Plumbing

Comments: The service Scott Hall was disagreeable, he wanted to charge me
$95 for a diagnosis. He had several possible problems. I was not told that was a diagnosis charge only $69 for visit and I would not pay that - he said that a lien would be placed on my house. WHAT KIND OF PEOPLE DO YOU HIRE

Overall

Work Description: Water Heater - Install/Replace

Comments: On time and punctual

Overall

Work Description: Central A/C - Repair/Service

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: The young man they sent out was ill prepared for plumber work. He made some big mistakes. I hope Edwards Plumbing will take care of his poor performance.

Overall

Work Description: Drain Clog/Blockage - Clear

Comments: Terrible experience
Expensive and didn't fix the problem and charged anyway.
I was offered some high tech solution and quoted several hundred dollars with questionable results.I refused.
I call Roto Rooter they fixed and cost me much cheaper
they used a simple " snake" and open the obstruction.

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: I was very satisfied with their service.

Overall

Work Description: Leak Detection/Repair

Comments: Acceptable.

Overall

Work Description: Drain Clog/Blockage - Clear

Overall

Work Description: Plumbing

Comments: They came fairly quickly and assessed the problem with my leaky faucet, but that was almost 2 weeks ago and after leaving 3 messages since then asking them to update me on when they can repair it, I haven't heard back. I'm about ready to get another plumber, though I had to pay the $69 fee for them to tell me I have a problem (which I already knew), so I'm trying to give them a chance to make it right. Not happy.

Overall

Quality

Price

Punctuality

Work Description: Drain Clog/Blockage - Clear

Overall

Quality

Price

Punctuality

Work Description: Clogged drain

Comments: Jim S. Prompt arrival. Did a great job. Pleasant and fixed in no time. Would recommend.

Overall

Price

Punctuality

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: you wanted $311 to install $10 part you got to be crazy

Overall

Quality

Price

Punctuality

Work Description: Bathtub/Shower - Install/Replace

Comments: yes we were very happy with our choice he was very friendly and helpful with everything that had to be done even though it was after midnight and he did not get in a hurry to finish would chose Edwards the next time I have plumbing problem

Overall

Price

Punctuality

Work Description: Sump pump replacement

Comments: Do not use Edwards Heating and Plumbing! Our basement flooded. They replaced out sump pump and put in a backup. Also dug a trench to the pond behind out house. Exorbitant prices. We never got a paid invoice receipt after repeated requests. . 18 months later the basement flooded again. They put in another sump pump system. We were given the runaround time and again. The price was again extremely high! Their customer service was really atrocious. Due to the second flood, our HVAC system also had to be replaced. They gave us an estimate and promised for four days to come back and replace the HVAC. They never showed up. Used another company that was less expensive, kinder and more efficient. DO NOT USE EDWARDS.

Overall

Quality

Price

Punctuality

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: The project was at my coffee shop so I told them it would need to be done after hours. They said that was no problem and they would be out on a certain day at 8:00 when we close. On the scheduled day, they called around 8:30 and said they couldn't have anyone there until at least 10. Then they called and said that since it was so late, they wouldn't be able to get parts so there was no sense in coming. They came the next morning and quoted it, took my sink apart and said they'd be back the next day. They did come back the next day and fix it, but what seemed like a simple fix went on for basically 3 days. They were also very expensive, in my opinion.

Overall

Quality

Price

Punctuality

Work Description: Leak Detection/Repair

Comments: Prompt solved problem. Neat and nice

Overall

Quality

Work Description: Toilet not flushing

Comments: This place is a joke. I have had NOTHING but problems with them from day 1!! They installed a brand new sewer 7 years ago. I have had to have it snaked out twice in 7 years. They said they wouldn’t charge me since they installed the sewer, but then turned around & charged me hundreds of dollars both times. The most recent snaking was a little over 2 weeks ago. A week later the toilet leaks, it won’t flush & it gurgles when you take a shower, & then the shower backs up. The bathroom sink is also clogged. The reason they were called in the first place was that the toilet wouldn’t flush. I’m not sure what they did to my bathroom, but NOTHING works in there now, & it’s the only bathroom I have. I now have to pay someone else to come out & fix these issues, because I will NEVER call this place again!! I also asked 3 people to have the owner James call me, & surprise, surprise I have yet to get a phone call. 😡😡

Overall

Quality

Price

Punctuality

Work Description: Reseal toilet base

Comments: Technician was outstanding

Overall

Quality

Price

Punctuality

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Excellent service

Overall

Quality

Price

Punctuality

Work Description: Fixed a leaking faucet.

Comments: Rick was punctual, informative and did the repair in about 30 minutes. I was a bit startled that the price to fix a leak was $334 . Ouch. Otherwise, no complaints.
Tt

Overall

Quality

Price

Punctuality

Work Description: Worse plumbing company I ever had.
Rates are too expensive compared to other plumbing companies

Overall

Quality

Price

Punctuality

Work Description: Blower on furnace

Comments: Did a good job. Would use again. Both Joe and James.

Overall

Quality

Price

Punctuality

Work Description: Plumbing

Comments: Travis was friendly, knowledgeable and did a great job.

Overall

Quality

Price

Punctuality

Work Description: A/C condenser inspection

Comments: Jamie very professional and explained everything to me. Edwards always provides the right people that know what they are doing.

Overall

Quality

Price

Punctuality

Work Description: Unclogging bathtub, garbage disposal, and bathroom sink.

Comments: Cool, friendly guy. Answered my questions.

Overall

Quality

Price

Punctuality

Work Description: replace hot water tank and sump pump

Comments: Fast and prompt wish they were on
the DTE contractor list unit that was installed exceeds city and power company standards THANK YOU

Overall

Quality

Price

Punctuality

Work Description: sink and shower repair

Comments: respectful, pleasant and clean work done quickly Will call them again for future work if needed

Overall

Quality

Price

Punctuality

Work Description: Replaced sump pump

Comments: Called them yesterday morning 2/21 at 8:04 am and told them I had a basement full of water and I needed someone right away so I'm told that I would be put at the top of the list and the next available Plumber would be out so 8 and a half later they send some yahoo young kids that don't know his ass from a hole in the ground so charges me 540 for a sump-pump sees thats its not working and tells me there's nothing he can do so for me to call in the morning So I call today 2/22 at 8:00 am and told them the pump isn't working and was told a plumber would be out today and here it is 8:44 Pm and still no plumber VERY VERY SAD CUSTOMER SERVICES RUN AS FAR AWAY FROM THIS COMPANY AS YOU CAN UP DATE 2/23 GOT A CALL AT 9 Am PLUMBER IS ON HIS WAY BE THERE IN 30 TO 45 MIN HERE IT IS AN HOUR AND 30 MIN LATER AND STILL NO SHOW AGAIN RUN AS FAST AS YOU CAN FROM THESE GUYS THEY ARE SHYSTERS

Overall

Quality

Price

Punctuality

Work Description: Battery back up installation on a sump pump.

Comments: The technician was professional, knowledgeable, friendly, and helpful. I would be happy to have him service my plumbing needs in the future. There appear to be some accounting/billing issues with Edward Plumbing & Heating which are frustrating. Also, the wait time is longer than I expected.

Overall

Quality

Price

Punctuality

Work Description: Repair to piping connected to a sump pump.

Comments: The technician was friendly, professional, honest, and knowledgeable. The cost was reasonable. The wait time was longer than I liked (almost twice what I expected). Also, there is an open issue concerning an incorrect charge which needs to be addressed. I expected the matter to be resolved more quickly.

Overall

Quality

Price

Punctuality

Work Description: Emergency furnace call -James Lloyd

Comments: James Lloyd from Edwards Plumbing and Heating came out to the house after 10PM tonight to take a look at our furnace, which had quit. He got it working quickly and scheduled me for a more permanent repair. He also gave me a lot of info about my furnace and what to expect from the repair and the furnace. It was a great experience - good repair work, good info, and good customer service. I will definitely be using this company again based on my experience.

Overall

Quality

Price

Punctuality

Work Description: fixed nonfunctioning furnace and gas leak

Comments: James was great. He arrived when scheduled, diagnosed the problem, fixed it and also found a gas leak that had worried me for weeks. The gas company didn't find the leak but James identified it right away, demonstrated it to me and fixed it promptly. We have used Edwards for both plumbing and HVAC service and will definitely be sticking with them.

Overall

Quality

Price

Punctuality

Work Description: installed sump pump

Comments: Great person and great work and job done in a timely manner

Overall

Quality

Price

Punctuality

Work Description: Sink stopper and tank running

Comments: Andrew was super nice and did an excellent job.

Overall

Quality

Price

Punctuality

Work Description: Clogged toilet

Comments: Very professional and educated us while working.

Overall

Quality

Price

Punctuality

Work Description: faucet leaking

Comments: After he was here and took faucet apart it is not leaking. He told me I would need a new faucet but he put faucet back together right and now not leaking. I guess faucet was never right to begin with now it is right.

Overall

Quality

Price

Punctuality

Work Description: Swapping out two toilets.

Comments: Did the job when he came out to do the quote. He didn't want to make two trips. Price was a lot higher then other ones I got.

Overall

Quality

Price

Punctuality

Work Description: EPH replaced my hot water heater.

Comments: Am very pleased with the job. The installer, James, was great! He consulted with me the day before on what was needed, came the next day right on schedule to do the work, and completed the job in a timely manner. He also gave me tips on furnaces and a.c.'s for the future. He explained everything well and answered all my questions. I am now going with this company for a small plumbing need.

Overall

Quality

Price

Punctuality

Work Description: replaced flange for toilet.

Comments: Good job. Work was completed with a few hours of making the original service call.

Overall

Quality

Price

Punctuality

Work Description: Furnace burner and exhaust cleaning.

Overall

Quality

Price

Punctuality

Work Description: split in the metal tubing for an outdoor faucet

Comments: Arrived at time expected. Knowledgeable and diagnosed the problem and provided the work repair that needed to be done and completed work in a timely fashion. Cleaned up after himself when the job was done.
Very efficient, friendly and willing to explain the issue, diagnose the problem and complete the repair in a timely fashion. Cleaned up after work was completed. He is also a veteran, and I always try to hire veterans whenever possible. I would highly recommend Edward's Plumbing.

Overall

Quality

Price

Punctuality

Work Description: Replaced gas valves on furnace, water heater, and dryer.

Comments: Bought a new house in summer months didnt know about the leak until it got cold. Gas company came turned off gas called these guys within 45 minutes Jason was at my house fixing it. Great guy did a great job. I thought price was a little high, but nontheless great place good work awesome response time.

Overall

Quality

Price

Punctuality

Work Description: Install 3 new fixtures.

Comments: Was delayed from original timing but called in advance to inform and was right on the new time. Thought pricing was high but agreed to it because response was so fast.

Overall

Quality

Price

Punctuality

Work Description: They disconnected my old natural gas grill, installed an adapter for new one, leak tested, and confirmed all was working.
Very punctual in initial response and very flexible with schedule. Technician could not have been more helpful, friendly, or knowledgeable.

Overall

Quality

Price

Punctuality

Work Description: Brighton Mi
Replaced corroded gas line and hooked up stove.
Responded immediately to phone call and came to do non-emergency repair in a reasonable time. Pleased with the job Dan did. Would highly recommend him and will use again if the need arises. Only got one other response from the 4 listed plumbers-must have been too busy!

Overall

Quality

Price

Punctuality

Work Description: Mr. Edwards called me instantly and gave me excellent information over the phone. He told me what to do and how much it would cost. The only thing he did not know what the city code changes in Ann Arbor, which made a big difference in the end. I didn't call him back because I had a DTE contract.
What I needed more than anything was a quote on the cost of the repair and he gave me that.

Overall

Quality

Price

Punctuality

Work Description: Installation of two wifi thermostats
Although the thermostats I had previously purchased ultimately didn't work in our zoned system, the technician was very professional and apologetic. We were able to purchase 2 new thermostats that he installed in less than 1 hr. Thanks EPH.

Overall

Quality

Price

Punctuality

Work Description: Central air conditioner installed.
A few months ago we had EPH replace our furnace. Recently we also had our central air conditioner replaced. Both installations were completed EPH technician James who we highly recommend. He is not only knowledgeable and efficient but is also a hard working and personable young man.
Thank you James and Edwards Plumbing & Heating.

Overall

Quality

Price

Punctuality

Work Description: Had a sump pump replaced. Mine wasnt working.

Comments: I called them around 11 a.m. , the earliest they could do the repair was 6 p.m
, I took the appointment. About an hour later the owner called back, he said he considered my situation to be an emergency, since we were suppose to get 2 to 3 inches of rain that night. The repairman was at my door around 1 p.m. and by 2 the pump was in and working!
Water level was about an 2 inches from floor level when he started. Repairman stayed to make sure it was working correctly. Thank you for your great customer service. I will call them again when needed. Price was close to the same as other companies. The pump was installed 4 days ago.

Overall

Quality

Price

Punctuality

Work Description: hvac maintenance

Comments: Dennis was very thorough in cleaning and making sure the furnish is at par in its function. Also pointed what needs to be change yearly and set the humidifier.

Overall

Quality

Price

Punctuality

Work Description: Had a sump pump replaced. Mine wasnt working.

Comments: I called them around 11 a.m. , the earliest they could do the repair was 6 p.m
, I took the appointment. About an hour later the owner called back, he said he considered my situation to be an emergency, since we were suppose to get 2 to 3 inches of rain that night. The repairman was at my door around 1 p.m. and by 2 the pump was in and working!
Water level was about an 2 inches from floor level when he started. Repairman stayed to make sure it was working correctly. Thank you for your great customer service. I will call them again when needed. Price was close to the same as other companies. The pump was installed 4 days ago.

Overall

Quality

Price

Punctuality

Work Description: Replaced blown fuse.

Overall

Quality

Price

Punctuality

Work Description: Central air conditioner installed.

Comments: A few months ago we had EPH replace our furnace. Recently we also had our central air conditioner replaced. Both installations were completed EPH technician James who we highly recommend. He is not only knowledgeable and efficient but is also a hard working and personable young man.
Thank you James and Edwards Plumbing & Heating.

Overall

Quality

Price

Punctuality

Work Description: Bathroom plumbing work to install a 2nd floor bathroom in a house

Comments: Did the work promptly and for a fair price.
Nice to work with.

Overall

Price

Punctuality

Work Description: Install a shower kit that I purchased.

Comments: My carpenter is doing the floor supports..and still, the quote was astronomical for basically running some plumbing lines.

Overall

Quality

Price

Punctuality

Work Description: Installation of two wifi thermostats

Comments: Although the thermostats I had previously purchased ultimately didn't work in our zoned system, the technician was very professional and apologetic. We were able to purchase 2 new thermostats that he installed in less than 1 hr. Thanks EPH.

Overall

Work Description: Currently in a dispute with Mgr. (Scott) over the additional damage done to the drain pipe. Bob did a great job of installing the new faucet but broke the drain pipe in the process. A leak in the drain pipe appear after 3 to 4 hours of competing the initial install. I have had an initial conversation with Scott and I am awaiting his response.
I will add additional comments and rating once I hear Scott's response.

Overall

Quality

Price

Punctuality

Work Description: They disconnected my old natural gas grill, installed an adapter for new one, leak tested, and confirmed all was working.

Comments: Very punctual in initial response and very flexible with schedule. Technician could not have been more helpful, friendly, or knowledgeable.

Overall

Quality

Price

Punctuality

Work Description: Fixed the leak in the sink ,but first, explained what was needed.Five Star Rating

Comments: Very neat&polite;,will continue to use this company,and recommend them.

Overall

Quality

Price

Punctuality

Work Description: Mr. Edwards called me instantly and gave me excellent information over the phone. He told me what to do and how much it would cost. The only thing he did not know what the city code changes in Ann Arbor, which made a big difference in the end. I didn't call him back because I had a DTE contract.

Comments: What I needed more than anything was a quote on the cost of the repair and he gave me that.

Overall

Quality

Price

Punctuality

Work Description: Faucets in bathroom were "spinning" and needed replacements.

Comments: Very professional, let us know the status every step of the way, and went over and above to resolve the problem.

Overall

Quality

Price

Punctuality

Work Description: Replaced a Cook Top Oven and replaced a Sink Valve.

Comments: Tech arrived on site and completed the job, very pleased with the job.

Overall

Quality

Price

Punctuality

Work Description: Washing Machine leaking

Comments: Resolved the issue and also took care of some other minor plumbing repairs.

Overall

Quality

Price

Punctuality

Work Description: Replaced corroded gas line and hooked up stove.

Comments: Responded immediately to phone call and came to do non-emergency repair in a reasonable time. Pleased with the job Dan did. Would highly recommend him and will use again if the need arises. Only got one other response from the 4 listed plumbers-must have been too busy!

Overall

Quality

Price

Punctuality

Work Description: Replace toilet flush valve.

Comments: Got the job done on time, on design, on cost. Would use again.

Overall

Quality

Price

Punctuality

Work Description: We use him primarily for plumbing repair. I have had him do some commercial stuff as well (underground plumbing).

Comments: James is the only guy we will use. He has been great!
Get Free Quotes
  • Service Needed
  • Zip Code
Get quotes from qualified local contractors
  • Share
  • Website
  • Master or Journyman Plumbing License in MI :
    #8107995
    Mechanical Contractor License in MI :
    #8107995
    Mechanical Contractor License in MI :
    #7115370
  • 24/7 Emergency Service
    Family-owned & Operated
    Financing Options
    Flat Rate Pricing
    Full Warranty
    Locally-owned & Operated
    No-contact Payments
    Protective Gear Used
    Trip Charge
    Workmanship Guarantee