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Due South Design

Main Services: custom interior trim, decks, closet design, murals, built-in furnishings and custom features for your fine home and business

Description: licensed insured residential commercial finish carpentry

What sets us apart from other contractors: creative design, and innovative craftsmanahip

We are best known for: custom finish carpentry and fine woodworking in luxury homes

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9 Reviews

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Overall

Work Description: Office Manager Machine Shop

Comments: This is a public service announcement. Do not. I repeat. Do not hire or work for Matt Warren Jones owner of Due South Design, a construction company based in Nashville, TN. I am the girlfriend of his former right hand man. I am 39 and the office manager of a family owned machine shop in business for 29 years. I have personally witnessed his lack of leadership and skill as a business owner and employer. He underestimates time, material costs, and previously existing required repairs. He recently employed a 2 man team who regularly worked 10 hour days, Mon-Sat, without taking breaks and rushing through lunches to complete jobs scheduled to be finished weeks before due to his inadequate planning. He asks and instructs his employees to take short cuts that do not follow codes despite their experience and communicated hesitation. Do not pay this man until your job is 100% complete unless you don't mind waiting weeks and sometimes months past his quoted completion date. He can't afford the materials to finish one job until he gets paid for the next let alone pay his TWO employees on time or in full amounts. Bottom line is he is all talk and no walk. I hope you do not learn this the hard way as we have.

Overall

Work Description: Quote inquiry/Contractor information

Comments: Highly disappointed in the communication of not only this company, but of the owner. Clearly does not put the customer before his ego….being called a scam and belittled verbally prior to hiring is NOT someone I would want to do business with. I am deeply bothered by the way this Matt Jones does business but also how he communicates with his potential clients.

Simple information was requested to verify legitimacy of the company prior to hiring for a site visit/quote such as a contractors license number and if the company is insured, etc. to do further research on my own but was denied and told I am trying to “dictate” how he does his work. Clearly he does not understand being licensed is public information WHICH nothing comes up on this company, giving benefit of the doubt I reached out to confirm…Thankfully I reached out on behalf of my elderly mother before she hired this man.

Highly not recommended, but to each their own

Overall

Work Description: Stealth pool, deck with gazebo

Comments: We had a great experience working with Matt and his team. Loved his ability to turn my ideas for the deck into reality but also use his own style/creativity to make it even better than planned. Reliable and worked well within our budget. Definitely will consider using Due South Design again for future projects!

Overall

Work Description: Deck work

Comments: Very rude and unprofessional

Overall

Work Description: Outdoor covered pergola/pavilion

Comments: Matt helped make my backyard dreams come true! Due South stepped in after another contractor left me in a tight spot and built a beautiful covered pavilion in a quarter of the time it was originally going to take. Matt and his team always showed up on time, left the job site so clean and were very helpful when I made some last minute changes. I highly recommend Matt for any woodworking project and am excited to work with him again in the future!

Overall

Work Description: Beautiful Deck and built-ins.

Overall

Work Description: Beautiful Deck and built-ins.

Comments: Fast and clean work. Beautiful job

Overall

Work Description: Beautiful Deck and built-ins.

Overall

Punctuality

Work Description: Wood Stairs/Railings - Install/Replace

Comments: Overbooked our first appointment time. Matt was very apologetic and said he'd work around my schedule for the next appointment. Never showed up, texted or called for next appointment. Really a big disappointment and complete waste of my time dealing with them.
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