Main Services: Hvac Heating and Cooling Specialist
Description: Direct Home Services is a family owned and operated company with 43 years collective experience that has been providing quality interior environments for the residents and neighbors in the area. We have built our client base on Honesty and Quality work. The constitution that we have written is to be punctual to all schedule appointments, compete the project in a timely manner, and leave your home feeling better than when we got there. 100% CUSTOMER SATISFACTION IS GUARANTEED. I look forward to providing you with a consultation and thank you for your consideration.
Service Area: Avon, Bloomfield, Windsor, Bristol, Burlington, Broad Brook, Canaan, Canton, Canton Center, Colebrook, Collinsville, East Berlin, East Canaan, East Glastonbury, East Granby, East Hartland, East Windsor Hill, Farmington, Falls Village, Glastonbury, Granby, Berlin, Lakeville, Manchester, Bolton, New Britain, New Hartford, Norfolk, North Canton, North Granby
What sets us apart from other contractors: Direct prices without sacrificing quality
We are best known for: Oil or gas furnace installations. New Central AC or AC replacement, boilers and ductless mini splits.
7 ReviewsReview Me
Work Description: Gas Furnace - InstallComments: I was having problems with my gas furnace and not getting a response from the company I had been using for 3 years. Within 1 hour (or maybe less) of my call to Networx I received a call from Bill and had an appt. for a Saturday. After discussing my problems he arranged for a technician to come out and recheck the entire furnace. I did have heat by that time but I'm very pleased with the technician John who explained everything and found that the problem may have been caused by a blocked drain. I am definitely pleased with the response and the fact that I didn't get a response of "since it's working we won't be out". I do also want to mention that last year I had the same problem and it took 7 calls for the other company to call an "expert" for a possible solution. I have confidence that Direct Home Services will be responsive if I have a problem and I'm going with them for servicing on all my equipment.
Work Description: Oil Furnace - RepairComments: In the process. I will decide on Wednesday.
Work Description: HVACComments: would highly recommend Direct Home Services! We recently had Central Air installed. Their service fully satisfied our expectations. They were prompt, friendly, knowledgeable, and clean! Their financing was also very quick and efficient. We're so glad we found them!
Work Description: HVACComments: All the crews involved were very professional and efficient in doing their part of the job. Had entire 2 floor hardware installation done in one day and cleaned up everything so one wouldn’t even know they were their when they left at end of day. I would have their HVAC and electrical team anytime again!
Work Description: HVACComments: We replaced both heating and air conditioning systems with Direct Home Services. They were great. They were extremely professional, and they were knowledgeable, respectful, experienced, clean, timely, responsive and answered all my questions!
They were a pleasure to work with!
Work Description: HVACComments: Professionalism
Work Description: Professionalism, Punctuality, Quality, Responsiveness, ValueComments: This was an excellent experience! Everything from receiving a quote to turning the system on for the first time went flawlessly. The complete system was installed within one week of signing the contract! I had all my questions and concerns answered promptly and professionally. Not to mention it was approximately 20% cheaper than going with other well known companies (HARP), while using higher rated equipment!