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Main Services: plumbing service excluding drain service

Description: Our Code of Ethics...

Our customers' time is our #1 priority. We are "If There's Any Delay, It's You We Pay!®"

We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE.

We do it with convenience, courteousness, competence, cleanliness and character.

Time - First and foremost we respect our customers' time. We are "If There's Any Delay, It's You We Pay!®". No questions asked.

Integrity - We are forthright and truthful in our dealings with customers, employees, vendors, and other stakeholders. We keep our promises.

Respect for the Law - We adhere to all laws, regulations and ordinances that pertain to the Plumbing industry as prescribed by federal, state, municipal and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.

Excellence - We design, install, service and repair Plumbing systems and parts in strict accordance with the highest industry standards.

Safety & Reputation - We maintain a clean, safe, respectable and reputable place of business that reflects the high standards of the BEN FRANKLIN brand.
Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.

Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.

Respect for Others - We treat our customers, fellow employees and other industry professionals with the utmost respect.
Privacy - We show the greatest respect for the sanctity of our customers' homes and their privacy.

Competition - We value fair competition. We advertise, promote and market our brand fairly and accurately and in a manner that reflects the high standards of the BEN FRANKLIN brand.

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2 Reviews

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Overall

Quality

Price

Punctuality

Work Description: Fix a bad water leak in bathroom.

Comments: They showed up within five hours of the time I called for help.
I also called two other plunbing companys at the same time.
It was two days before I heard from the others..

Overall

Quality

Price

Punctuality

Work Description: Benjamin Franklin Plumbing put the plumbing in my new kitchen, replaced my toilet, and fixed my shower.

Comments: I am very happy with their work. They always do a good job.
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