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Desert Escapes Landscaping, LLC

Main Services: Full Service Residential Landscaping Contractor and Commercial Maintenance

Description: Desert Escapes Landcaping with over 7 years experience has been servicing homeowners and businesses in Phoenix and Surrounding areas. We are a complete landscape service dedicated to customer satisfaction. We specialize in bringing the splendor of nature into your very own backyard. We have the skill and talent to turn any space into a garden oasis. We take pride in our work and in providing the utmost attention and detail to your specific needs. We specialize in residential and commercial maintenance. Some of our services include: lawn maintenance and lawn care, shrub & tree removal, stump grinding, sodding, seeding, mulch, aeration, planting, fertilizing, fall/spring cleanup, pruning, hedge trimming, weed control. Our hardscape services include:curbstone borders, garden walls, water features and rock gardens. lighting, seal coating. When you want reasonable rates and dependable service, you want Desert Escapes Landscaping for all your Landscaping Needs, Call Us Today For Your Free Estimate.

Service Area: Wickenburg, Ash Fork, Black Canyon City, Prescott, Paulden, Seligman, Chino Valley, Camp Verde, Iron Springs, Mayer, Cornville, Cottonwood, Clarkdale, Lake Montezuma, Congress, Jerome, Crown King, Humboldt, Bagdad, Munds Park, Rimrock, Yarnell, Prescott Valley, Kirkland, Skull Valley, Sedona, Dewey

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16 Reviews

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Overall

Work Description: Landscaping

Comments: Clayton started almost 2 months past scheduled start date. He was scheduled to complete work in 2 weeks and it took almost 3 months. Job is still not 100% complete 5 months later. I had to file a case against him with the Registrar Of Contractors (ROC). Clayton worked onsite maybe a total of 15 hours the entire time. He also No call/No show at least 12 times. We had written contracts which he had to modify numerous times due after giving him half down at the time of signing contract. This was almost 2 months after scheduled start date that he finally started. Many the tasks we talked about that he said he would do, most of them he fell through on. Do not rely on his work because he will forget or decide not to do because he bid the job wrong. He also required half of the balance shortly after starting. Please don’t give him anything until the hob is complete if you decide to make the mistake of using him to renovate your yard.

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Work Description: Landscape Renovation

Comments: The owners of Desert Escapes Landscaping, Clayton and Amanda Rivard, have filed for Chapter 13 Bankruptcy on 5/28/2021. Having stated that fact, please be advised not to use this company for a myriad of reasons, some being; poor quality in workmanship, no control or oversight of the project, poor project management, completely unreliable on timelines and doesn't show up to work when promised.

Clayton appears to be the nicest man, but basically he is a common thief who will tell you what you want to hear but will take your money without delivering what was promised. Clayton says he will give you a payment plan, but in time he will make excuses about why he cannot make progress on the project and will ask for more of an advance ($$) on the project, which essentially is a stall on the project. We were informed by a former employee that he was using our money to fund other projects. We paid a substantial amount of money to him, he accepted it with promises to complete the project and never showed up to do the work.

We filed a complaint with the Arizona Registrar of Contractor, which escalated to a citation that turned into a court hearing with the Office of Administrative Hearings. At that time disciplinary actions were taken and his ROC license was suspended. A second Office of Administrative Hearing was held and after 2 frustrating years, we won our case. Clayton was given further disciplinary actions and this time his ROC license will not be renewed.

I am writing this so no one else is ever in the same situation as we found ourselves in.

I wish I didn't have to leave a "star-rating" because this company (and owners) does not deserve any.

Overall

Work Description: Landscape Renovation

Comments: Hiring Clayton was a very bad mistake. I would definitely not recommend him or his company. He doesn’t start when he says and you will get numerous no call, no shows. He was contracted to do $10,000 worth of work and didn’t deliver on so many of the tasks he said he would. If you make the mistake of hiring him, don’t give him half down and don’t pay him the balance until he is complete. He will expect half down, half of the balance shortly after he starts. I made that mistake so please read this and learn from my mistake.

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Work Description: Add some plants and replace some trees.

Comments: The overall score was base on the communication I had with the owner. she was always in contact with me thru out the process
. there were one or two delays, due to the fact they were unable to locate one of the original plants I selected. however overall they did an excellent job.

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Work Description: Cleaned up my yard. Put down weed killer. Trimmed bushes. All that was stated in the clearly written proposal. Todd and his assistant were polite and attentive to my requests. I was very pleased with the service.

Comments: They did an excellent job.

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Work Description: Changing front yard with grass into a "no maintenance" desert oasis.

Comments: Clayton gave us a reasonable quote, took the time to understand what our needs and wants were and we ended up with a beautiful no maintenance front yard in 3 days. We definitely recommend his company to anyone.

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Work Description: Turn an outdoor enclosed court yard in Sun City into a desertscape with artificial grass. Take up old pavers, remove 2 palms and 2 huge Tipu trees.

Comments: We had a list of 3 contractors, one never called, one came out and we never heard back. Clayton called, set a time and came over and we discussed what we wanted done, but allowed him to advise and design what was right for what we were trying to accomplish! After 6 days of work with Clayton, Michael and the rest of the crew, we had an entirely new, maintenance free desert scape, that is beyond anything we had ever imaged. Everything Clayton proposed was done and done well. We have the showplace of Sun City! Desert Landscapers are ethical, hardworking, fair and awesome ! We proudly recommend them !

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Work Description: quote on fixing sprinklers, sod, and beautification of the backyard.... including pergula, plants, lighting, etc...

Comments: After receiving a list of recommended landscapers in the area, I received a phone call from Clayton who made an appointment, was prompt, called minutes before showing up to let me know he was on his way and was very detailed about the information he provided me. I was very pleased in his professionalism, honesty, and overall demeanor. He understood the issues presented, made recommendations to fix them and some options on the overall project. He explained he would send a quote early this week. I was very impressed with his business communication and plans.

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Work Description: Clayton was very professional and communicated well.
One of his workers called in sick and despite the work not
Being when he originally said, he came out and did the work
Himself. Excellent customer service. I will definitely use him again!

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Work Description: Removed all weeds and grass. Removed leftover material from previous project I did.(concrete) installed a 20'x10 patch of sod for dogs. Prepped and spread 6400 square feet of decorative rock (45 tons) around entire house. Smoothed dips and hills in yard. Trimmed bougainvillea to manageable size.

Comments: I requested a bid and got a response within the hour. I met with the owner at my home the next day and described what my wife and I wanted. Clayton described what it would take and gave us a very competitive price. We agreed to have him do it simply because he was very honest and forward with us. They came out and got the job done and it looks awsome. It took a bit longer since the trucks with the rock were really late but the owner stayed until they showed up and got it staged. Even though we changed plans on them a number of times they didn't miss a beat and when it was all finished my only complaint was we didn't do it years ago! A must use company with really good people and a honest very likable owner who CARES about his work.

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Work Description: Clean up back yard and ready ground for sod installation. Install spinkler system
and sod.

Comments: The job took a day longer than anticipated. The crew was professional, friendly and knew what to do. Would use them again and have already referred someone to them.

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Work Description: Removing dead bushes, killing weeds in the yard, cleaning up the alley and general clean up.

Comments: Desert Escapes was the only company of the four that responded to my request but they were great! They got the work done quickly as we were on a time line to get the house on the market. They must have done great work (I live out of state so only saw pictures) because we got an offer on the house in less than a week. We are very pleased with Dessert Landscaping.

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Work Description: The quality of work was good, but it takes at least 4-6 phone calls before they return a message. Then at least another 3 plus weeks to set up a time, then they will call and reschedule, and then they will not call back. I will not recommend them to anyone. They say they have a guarantee on their flowers, but what good is it if they never come to replace them?

Comments: I am very unhappy with this company and I will not hire them again.

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Work Description: Routine yard maintenance - mowing, pruning, weeding, etc.

Comments: Crew was on time, excellent work, they took the time to introduce the crew and get my comments on their work. This is the first company that has showed up when they said they would and I found no one sleeping under a tree! They are very professional and reasonably priced. I intend to use them for a very long time.

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Work Description: trimming and cleanup

Comments: So far I have been trying to get someone that will do the service that I want done, and Desert Escapes Landscaping has done that job the way I want it done. I recommend them.

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Work Description: Hauling away dead trees and shrubs; adjusting automatic sprinklers; pruning trees and watering plants.

Comments: I've been treated fairly, and I shall hire Desert Escapes Landscaping for yard work on a regular basis. They seem to care greatly about their customers and the quality of their work. Reasonably priced too.
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  • AZ Concrete License in AZ :
    #231318
    AZ Landscaping License in AZ :
    #231318