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D-Tails Construction Services Inc

Services: Garage Building, Home Addition, Remodeling

Service Area: Shakopee, Spring Park, Loretto, South Saint Paul, Victoria, Mound, Saint Bonifacius, Prior Lake, Afton, Rockford, Long Lake, Eden Prairie, Crystal Bay, Rosemount, Willernie, Maple Plain, Hamel, Rogers, Chaska, Lakeville, Champlin, Vermillion, Hanover, Burnsville, Waconia, Carver, Cottage Grove, Chanhassen, Minneapolis, Jordan

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2 Reviews

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Work Description: Kitchen Remodel

Comments: I did not trust this company to do what they say they are going to do. Basically the salesperson lied to me two times and appears to just do his thing to make me happy but then I dont hear from him and end up calling him. I do not feel at peace about them.
Carol signed a contract on 7/23/2020. On Aug 13, 2020 we schedule a site measure and Carol selected the final cabinet maker and design. Quote request went to our supplier for the order on 08/14/2020, I signed that order and paid for its production on 08/17/2020. The cabinet makers production run schedule is 8 to 10 week for scheduling delivery. Their approx shipping ETA to us is 10/23/2020. Scheduling installation can only happen after we have her selected product. Carol was advised of the time frame on this custom order. I feel our Salesperson has been unfairly and inaccurately portrayed as a lair and is his job is to make her "happy". He has done everything he possibly can to accommodate Carol's actual needs. When recieve, her products will be cheerfully and professional install. All 14' of the custom design base cabinets and counter tops are to be installed to manufactures specifications and industry standards as we do for all our customers. We are in the midst of a pandemic. Social distancing and safety protocols will be instituted and has impacted production schedules and product arrival. Somethings our just outside our control

Overall

Quality

Price

Punctuality

Work Description: Home Addition

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  • Remodel License in MN :
    #BC741203
    Residential Roofer License in MN :
    #BC741203
    Residential Builder License in MN :
    #BC741203
    Registered Contractor Number in MN :
    #BC741203