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Cock-A-Doodle Rooter Plumbing

Main Services: Residential repair and drain cleaning

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4 Reviews

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Work Description: Clogged Drain & Shower Repair

Comments: Our service tech Frank was very informative, educated us and set our expectations. He came in went right to the problem assessed it and came back with a resolution immediately. He fixed the problem and informed us on exactly what he did step by step. Very professional and we want him to come back for more work. Thanks for the courtesy, professionalism and quick resolution. Not to mention that we called them after 10 pm on a Friday night and he was there the next morning. Thanks again looking forward to the next repair.

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Work Description: Clearing of a blockage

Comments: Very polite, fair price, quick service, problem solved

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Work Description: Install of tankless water heater

Comments: Promised a one day job, NOT!. Showed up and did some work... took a three hour break!!! Then came back and worked till around 5pm.... states they would come back and finish! At approximately 9pm received a call stating they would come tomorrow!!!! You quoted same day!!! Gas has to stay off and we had to buy food to eat!!! Worst costumer experience ever! Your company is the worst!! And we still have to pay the full amount quoted!!!!!!
It's very unfortunate that Mr. Eubank feel that my service was the worst. I also noticed that his review is incorrect. Honestly speaking, Mr. Eubank was never without gas overnight, because I shut the gas off to the water heater gas supply. There's no need to shut down the entire house when he had a gas stop at the water heater. second, I will never promise a customer that I can remove a 75 gallon water heater and replace it with a wall mounted Tankless water heater, with a dual ventilation system, and Uponor Pex pipe. All of his material and tankless water heater was supplied by Locke Plumbing supply store. Mr.Eubank was without hot water overnight, because of an unforeseen problem that I addressed the following morning. By 9AM the following morning, his Tankless water heater was completed. Mr. Eubank tried to pay my company less money than the agreed invoice. Mr. Eubank also isn't a customer from Networx, he's a friend of my helper and was charged much less than the average customer.

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Work Description: Very professional, quick ,knowledgeable, excellent, Will hire next time I have a plumbing issue.

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  • Master Plumbing License in TX :
    #M39039