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ELITE REMODELING

Main Services: Roofing, Windows, Siding, Doors, Bathroom Remodeling and Gutter replacement

Description: WE ARE PASSIONATE
We have a proven record of accomplishment and are a reputable Maryland-based company. We ensure that all projects are done with utmost professionalism using quality materials while offering clients the best service available.
HONEST AND DEPENDABLE
For us, honesty is the only policy and we strive to complete all projects with integrity, not just with our clients, but also our suppliers and contractors. With many successful projects under our belt, we are one of the most trusted construction home remodelers in Maryland.
WE ARE ALWAYS IMPROVING
We commit ourselves to complete all projects within the timeline set with our clients. We make use of the best materials and tools to ensure that all jobs are done quickly while also giving attention to details and ensuring everything is done correct

Service Area: Camp Hill, Annville, Boiling Springs, Bowmansdale, Campbelltown, Cornwall, Dillsburg, Elizabethtown, Grantham, Hershey, Highspire, Hummelstown, Kleinfeltersville, Lawn, Lebanon, Lemoyne, Mechanicsburg, Middletown, Mount Gretna, New Cumberland, Newmanstown, Ono, Palmyra, Quentin, Rexmont, Schaefferstown, Summerdale, Harrisburg, Abbottstown, Airville

What sets us apart from other contractors: Here at Elite , we don't just call our company that . We believe we are the Elite home improvement company , putting our customers and employees first because without those two we are nothing. We offer high quality products at very affordable prices.

We are best known for: Our professionalism and our quality of work .

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34 Reviews

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Work Description: Siding Install/Replace

Comments: He was so professional and because his wonderful presentation and his mannerism yes I will hire this company they sent out the best. I can be difficult but he knew and give me information that kept my mouth shut
Awesome

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Work Description: Roof repaired

Comments: He was very intelligent he showed how the roof looked I was overwhelmed he gave me a better understanding of how serious it was a total amount and discount Financing if I chose to do talk to associate ad daughter for a decision but great guy very professional . Have a Great Day!

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Work Description: Replacement Windows

Comments: We were very pleased how the people at Elite Remodeling were prompt in doing excellent work for a reasonable price. They started early in the morning and stayed the entire day until the job was completely done. The windows look greatly and operate just as flawlessly.

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Work Description: Replacement Windows

Comments: Great experience and even better windows! Had my sliding glass door replaced and the new windows look beautiful! Also, so easy to use and they slide so easily. So much better than my old windows. Elite Remodeling is a outstanding company.

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Work Description: Replacement Windows

Comments: We are very pleased with windows installed by Elite Remodeling. We had them installed last week! The installers were not only professional, they were neat, mannerly and knowledgeable. We will be using Elite for our next project and will recommend them to friends and family.

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Work Description: Window Replacement

Comments: Elite replaced all the windows in my house and two sliding glass doors. They did a great job and were done quickly(in one day) and cleaned up when they were completed. Their installation crew answered all of our questions. From beginning to end we were very satisfied.

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Work Description: Window Replacement

Comments: We had a 5 star experience with Elite Remodeling. Elite replaced a bay window for us last month. They carry high quality windows, that function very well. We will be using them in the summer for the remainder of the windows in our house.

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Work Description: Replacement Windows

Comments: They were friendly and accommodating from initial visit to the installers. The installation manager was also most accommodating and kept track of our scheduling needs. Equally if not more important I was impressed with the window quality and the installation was superior.

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Work Description: Siding an Soffitt

Comments: Just had all of my siding , soffit , facia and shutters replaced. The quality and craftsmanship was superb. From beginning to end I was impressed with how my project was handled. I got notified of install dates and was able to be home for most of the install !!! I would highly recommend Elite to anyone looking to have work done. Thanks

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Work Description: gutters and rotted wood

Comments: Elite did an amazing job , even found rotted wood I did not know about and showed pictures. I would highly recommend them !!!!

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Work Description: Windows and Door replacement

Comments: Amazed at how flawless the process was, superb craftsmanship and instillation. I had 12 windows and 2 doors replaced and I am so happy I went with the company and the product. I would highly recommend them !!

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Work Description: Window replacement

Comments: We had a great experience, and the product is very high quality for the price compared to other products we saw. Our windows were installed in 1 day , and the crew was amazing. Highly recommend them.

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Work Description: Roof Replacement

Comments: We had our roof done by Elite Remodeling ,not only was the product high quality , but compared to other companies offering the same roof systems the pricing was more than fair. The crews showed up early and were finished in one day , and they cleaned up very well . We would highly recommend using them for your home improvement needs.

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Work Description: Gutters and Downspouts

Comments: Had our house and garage done , gutters look great . Install was quick and efficient . Cleaned up afterwards. Glad to not have leaves get clogged in gutters anymore.

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Work Description: Roof and Gutters

Comments: Had 3 estimates to replace our roof , and for the quality and workmanship offered they were the best option. Very happy, one day install . Crew worked in very hot weather from early in the am to late n the evening to get job done. Cleaned up meticulously , would recommend them for all your home improvement needs.

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Work Description: Windows

Comments: We had Elite Remodeling replace 14 windows and 2 patio doors in our home . I must say I am very impressed not only with the staff but also the products they use. Our project was installed quicker than we expected and the crews cleaned up very well after they were done . We will definitely use them again when we replace our entry doors . Thanks again Elite Remodeling

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Work Description: Siding and Gutters

Comments: Wow , what a difference the work Elite did made on our house. We feel like we have a whole new house . We did faux stone on the front of our house half way up and it looks amazing. They workers were fantastic and it shows how they pay attention to even the smallest details when doing the work . We are so glad we chose the after having previous bad experiences with other companies . They quality and value really shows, thanks again Elite .

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Work Description: Roof and Windows

Comments: We had our roof and windows done by Elite Remodeling , and we cannot say enough great things about the company. They truly go above and beyond for all of there customers, including us. We are very particular and appreciated the attention to detail they gave us. Even when we had a minor concern , they were out the next day addressing it , even though it had nothing to do with the work they performed. We highly recommend them and will use them for sure in the future. Thanks again Elite

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Work Description: Horrible experience overall.

Comments: I want to start off this letter by stating that I am extremely unsatisfied with the level of service, and quality that your company has provided us.

We met with Jake initially for our sales demonstration. Jake was pretty good, went through attic said we would need to replace roughly 6 sheets of plywood for the roof. He assured us that the crew that was going to be doing the roof would inspect all of the wood and replace anything that was bad. We then told Jake that we just want the job done right, we didn’t care if all plywood needed to be replaced, we would pay for any additional fees related to that. He then again assured us that Elite was not just a fly by night roofing company, but rather a full service company which would handle all aspects of job and that if there was anything wrong with the roof that they would fix it at the time of installing the new roof. He then went into putting down 6 sheets of plywood into the contract and stated that if there was more that was needed that the job foreman would call and let me know. Jake then went into detail about how the owner of the company, Eric, was such a stickler for a clean job site, that all crews have a dedicated person for picking up nails. They have a magnetic roller that they are constantly using to make sure there is little to no nails left when they were done. He explained that they have two crews, one for roofing and one for gutters/trim/soffit. Both jobs would be done one after another over two days. All of this sounded great and we were feeling great about our $13,000 investment with Elite. We paid our deposit and waited for our install timeframe.

I received a phone call in the evening from Will who said they just had an opening with their roofing crew for tomorrow morning, and asked if that would work for us. We were excited to get into the schedule so quickly so we agreed. Will said that we did not need to be there during the process and that the foreman would walk us through everything after they wrapped up for the day.

Later that day, we got home, the roof had been replaced, but the whole crew was gone. We didn’t get any follow up phone calls stating the roof was done, or when the next crew was going to be there, how the job went, etc. Naturally we started inspecting the roof. We noticed several things immediately:

The entire roof looked like it was sagging in several spots
The ridge vent went all the way to the edge on one side, but then stopped about 6” away on the other side.
There were handfuls of nails all over the driveway and the grass

We waited for someone to call us about the job being completed, but that never happened. The next call I received was from someone else on your team saying that the gutters, soffit and trim would be installed on Tuesday the 17th of September. I asked if I needed to be home for them to do the job and they said only for the end portion. The gutter crew completed the job and during their “clean up” knocked on the door to see if they could have any trash bags to clean up. We gave them a whole roll of trash bags. The man in charge knocked on the door and said they were done. I said the soffit vent still needed to be replaced with a new white one. He said, no it wasn’t in his work order and if I wanted him to he could spray paint the old one white for me. They then left. After they left we inspected the work, the trim looked like it was put up by a 5 year old, and has hammer marks all over the aluminum. The corners were not even bended fully into a right angle they were just rounded and crimped. The trim was pieced together and really noticeable in several places. I then found a large pile of screws in the driveway and another large pile of screws in the grass. Along with the screws I also found a DEWALT hack saw. So all in all I would say between the screws and the nails from previous job, we had approximately 50 nails/screws left in the driveway and grass. These all are not the end of the world, but for $13,000 it is not what we were expecting.

We then waited as we knew that someone was going to review our whole project, and as Jake said initially, we do not pay the final payment until we are fully satisfied with the completed job.

During this waiting period we had other folks look at our roof project and they agreed that not only did the roof noticeably sag in areas but the workmanship of the project was really shoddy. The installers didn’t remove the old drip edge, but instead installed the new drip edge over top of the old. Thus causing shingles to bump up at the ends of the roof. We looked in the attic and only 2 pieces of plywood were replaced. During investigation in the attic we then noticed that the plywood was not even touching the rafters in a couple of places which if someone walked on the corner of that sheet, they could fall through the roof. So at this point we have:

The entire roof looked like it was sagging in several spots
The ridge vent went all the way to the edge on one side, but then stopped about 6” away on the other side.
There were handfuls of nails all over the driveway and the grass
Soffit vent wasn’t replaced
More nails found in driveway
Only 2 sheets of plywood were replaced
No actual inspection was done of the roof before putting new roof on, as plywood was not touching rafters.
New Drip edge was install directly overtop of old drip edge
No job foreman has been in touch.

Finally after two weeks, fourteen days, I finally called the Elite office to see if anyone was going to contact us about our job. No one in the office knew of our project and they promised to call me back after 2pm with more answers. 2pm came and went with no call. I then waiting another full day and finally called back again. This time someone said yes, the foreman of the job will be out to go over all of your problems and review your job. They scheduled the foreman to come out on Saturday October 5th at 8:30am. Great, we were finally going to be able to talk with the foreman of the job to go over all of our issues.

Saturday 8:30am comes and who shows up, Jake the Salesman, NOT the job foreman. What is the point of sending Jake who wasn’t the one that actually did the work, or actually can inspect the job done. Jake says he has 25+ years experience, but that is as a SALESMAN not a job Forman.

Jake then goes through some double speak about the sagging roof and says they only check to make sure that the wood will hold nails and that is it. This is the complete OPPOSITE of what we heard previously about hiring a company that would handle all roofing needs to make sure we had the best roofing project done. Jake then goes to say that he himself isn’t happy with the way the trim looks and would talk with someone about that. Jake then says that “it doesn’t hurt anything” when drip edge is installed overtop of old drip edge, but he would talk to someone about that as well. We then asked Jake why it took over two weeks and me calling to get someone out here, he dismissed the question and said, “Well I am here now, so lets focus on that”. So Jake then proceeds to write up a list of items that he says were our complaints and that he would put in a service request for them. After he made the list, he then asks for the final payment for the roof. We stated that we would supply $4,200 of the final payment, to which he said…. You need to pay more than that, these items you listed are just service related items not related to the job itself… !! We finally settled on paying $6,500 of the total $8500 remaining. Jake left with his words being, I promise I will call you Monday and we will have all of these items taken care of asap for you. Monday came and went with no call, no email, no communication what so ever from Jake. On Tuesday I then texted Jake saying this lack of communication was unacceptable. Hours later on Tuesday I then got a voicemail from Jake saying he had already put in the service orders and someone would be calling to schedule and he would be out for Jewish holiday…

We finally got a call Friday October 11th stating that the gutter crew would be out on Monday to address issues with “Porkchops”. I asked what about the soffit vent as well, and Will stated we have another “guy” for that. One that is a little more affordable, we don’t send out who we normally would since your project is small. So we now have a crew for roof, a crew for soffit vent and a crew for gutters and trim. I then proceeded to ask what time Monday and the girl on the phone said she would call me back with a timeframe later that day. Well as you can guess, no one ever called back with a timeframe. Monday comes and I took off work to be there for the crew to make sure it got done right. I had a doctors appointment from 8:45am - 9:30am. Apparently the crew arrived at 9:00am with no clue as to what to do, saw my 11 year old son waiting for the bus and asked where I was. He told them at the doctors and he would be back soon. The crew then left. No one once called me or contacted me. When I got home I did not know they had already been and left, but called the office to check to see if they were coming. The lady said I was on the schedule but she would have to get ahold of the crew and call me back. Several hours go by and I had not heard from anyone so I called back. This time the lady said the crew was there, didn’t know what they were suppose to do, so they went to another job and they would be back later in the afternoon to fix the trim. I waited all day and no one showed up or called. Then this morning Tuesday October 15th I get a call from Elite asking if I was going to be home for the crew to come out. I told the girl that I had already taken off work and I wouldn’t be home until 3pm. She then said, she was going to get in contact with the crew to see if they could come at 3pm and would call me back no matter what. Well it is now 5pm and again, no call, no show.

The entire process with Elite has been painful to say the least. We will be posting our story to all public venues in hope that other individuals do not fall for the deceptive practices and shoddy workmanship like we did.


https://docs.google.com/document/d/1EuB2ydx_7yFGoqfOzk2PfgdF2LWJ3ttSZ9i9M05WaRE/edit?usp=sharing
Hi Matt, were glad we were able to settle this matter . In the end you are 100% satisfied and paid in full . We feel we did honor our end and would appreciate if you would edit the review to reflect that . Thanks again for choosing Elite Remodeling

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Work Description: Roof and Gutters

Comments: Elite did an excellent job on my roof and gutters, from start to finish they were exceptional . Highly recommend them , workmanship is top notch !!!

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Work Description: Viny Siding

Comments: I had my old aluminum siding replaced with new vinyl siding. I will say it was a lot of work to be done, it was done very well. My house looks so much better!
Thank You. Very satisfied

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Work Description: Roofing

Comments: I chose Elite Remodeling to replace the roof on my home. I could not be more satisfied. Quality workmanship, the roofing crew was GREAT!
Thank You!

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Work Description: Roof Replace - Rubber Roof

Comments: They replaced the rubber roof but still did not replace the spout or do any work on the balcony.
Hi Charles , we apologize for the delay in your project. It is now completed and we even did more work for you . We are glad you are happy with the work . Thank you again

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Work Description: patio doors

Comments: Had our 3 patio doors replaced by Elite, and was well worth it . The doors now open and close with ease and are so light to slide. We chose grids which are amazing . I would highly recommend this company and the products they use. Well worth it and more !!!!

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Work Description: Roof

Comments: If I could give 10 stars I would , excellent company . Work was completed in a timely manner . Quality of product and workmanship was 2nd to none . Highly recommend and will use again!!

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Work Description: Windows $ Doors

Comments: Elite did 25 windows and 2 patio doors, I was amazed at the installers and how efficient and clean they were. Our sales rep was very knowledgeable and very low pressure. After having other companies out in the past this was refreshing. Thanks again to the people at Elite Remodeling. We love our new windows and doors. Highly Recommend them.

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Work Description: Roof replacement on Garden Shed

Comments: The job when it was finished was very good Roberto, Nelson and Demetrious did a nice job. Getting a response about the timeframe to get the job done was terrible, communication wasn't good. I know you guys were located a bit of a distance away but I sure wish you had been giving me updates. That was a huge problem I had with your company. I'm just glad it's over and done.
Hi Fritz, we do apologize for the delay in your project . With outside work it is always hard to determine time frames , especially because of the weather. It looks like from your review the quality of our work was 5 start , which in the end is most important. We thank you again for your business. Thank you

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Work Description: Roof Replacement

Comments: From start to finish, I am very pleased with my roof replacment
I will be contacting you next year for other work that I need done

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Work Description: Siding & Windows & Doors

Comments: I met with Elite Remodeling back in April and they had my job finished in a little over 4 weeks . Which was right on schedule. Replacing my siding in 2 days worth of work and my windows and doors in 1 day . I was amazed . The staff at Elite was informative during the whole process . They really go the extra mile . I am glad I chose them over the other 2 contractors I met with . Would highly recommend and will use when I am ready to get my deck installed !!!!!

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Work Description: Roof & Deck

Comments: Cannot say enough about Elite Remodeling. They did my roof first and not only was it done before I anticipated, the workers were finished before I knew it and it wasnt a small job either . A few months later they removed and installed a new vynal deck for me . Once again I was blown away by the quickness of not only the start of the project but it was completely finished in 3 days . The team at Elite definitely take care of there customers. Will use them again and would highly reccomend them to anyone thinking of a project . Thanks again Elite Remodeling

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Work Description: roof and gutters

Comments: If I could give 10 stars I would , excellent company . Work was completed in a timely manner . Quality of product and workmanship was 2nd to none . Highly recommend and will use again!!

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Work Description: Roof and Gutters

Comments: Had 4 companies out , decided on Elite because of the explanation of roof system they were doing and the price was very fair. Install was scheduled quick and they stayed in contact with my either by mail, email , or phone calls . Highly recommend and we had a great experience
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Thank you Mark !!

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Work Description: Awesome Job

Comments: Tim and his company are trust worthy they provide exceptional work to my home and the quality of their product are nothing but exclusive i can not imagine using anyone else they really gave me a peace a mind with the way handle my home remodeling project
Thank you Michelle for your review!!

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Work Description: Replace roof and additional work

Comments: work has yet to be completed but once done will review again.
Hi Phil could you please update the review , now that your work is completed
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  • State Home Improvement License in MD :
    #30180
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    #PA136883