Main Services: Roofing, Windows, Siding, Doors, Bathroom Remodeling and Gutter replacement
WE ARE PASSIONATE
We have a proven record of accomplishment and are a reputable Maryland-based company. We ensure that all projects are done with utmost professionalism using quality materials while offering clients the best service available.
HONEST AND DEPENDABLE
For us, honesty is the only policy and we strive to complete all projects with integrity, not just with our clients, but also our suppliers and contractors. With many successful projects under our belt, we are one of the most trusted construction home remodelers in Maryland.
WE ARE ALWAYS IMPROVING
We commit ourselves to complete all projects within the timeline set with our clients. We make use of the best materials and tools to ensure that all jobs are done quickly while also giving attention to details and ensuring everything is done correct
Service Area: Witmer, Boiling Springs, Chesapeake City, Halethorpe, Cecilton, Campbelltown, Maryland Line, Codorus, Martindale, Lewisberry, Pasadena, Rising Sun, Glen Rock, Hanover, Fork, Elizabethtown, Franklintown, Jarrettsville, Boring, Darlington, Airville, Dayton, State Line, Gap, Porters Sideling, Narvon, Rocky Ridge, Brooklandville, Street, Elkridge
What sets us apart from other contractors: Here at Elite , we don't just call our company that . We believe we are the Elite home improvement company , putting our customers and employees first because without those two we are nothing. We offer high quality products at very affordable prices.
We are best known for: Our professionalism and our quality of work .
49 ReviewsReview Me
Work Description: Replacement WindowsComments: Elite Remodeling did a fantastic job on my window replacement project. I have a large single family home, that going into it I was very reluctant to replace all of my windows at one time. Elite explained their process and gave me a very detailed proposal. The job went extremely well.
I wanted to say thank you for making this all go as promised.
Work Description: New WindowsComments: Elite Remodeling was very prompt, friendly and professionally run place that we had the pleasure of doing business with. They replaced 11 windows in our house, on schedule, and called back the following two months to make sure all the windows were operating properly. A++
Work Description: Window ReplacementComments: Elite Remodeling replaced all 14 of the windows in my home. They came out and gave us a very good presentation on what they had to offer, had a very reasonable price and were very accommodating on our requirements. When the work crew came out to do the install, they were very efficient, installed all windows in 1 day and cleaned up all the mess they made. I would highly recommend Elite to anyone that I know.
Work Description: Replacement WindowsComments: The representative from Elite explained everything about the windows to me when he came out, showed me the type of window I'd be getting. When the installers arrived, they immediately put down drop cloths to catch any of the mess that they made. My windows were installed quickly and an excellent job was completed. Once the windows were in, the installers showed me how to get the windows to come down from the top so they could be cleaned. I would absolutely recommend Elite Remodeling to any of my neighbors. Trust me when I say in the future I will be calling them for more work.
Glen Burnie MD
Work Description: Roof ReplacementComments: Very knowledgeable , we had a few other estimates and they were able to explain in detail the differences between the estimate they gave and others. We decided to go with Elite Remodeling because we felt for the quality and the price it was the best value out of all the estimates we had gotten. We actually had 2 companies never show or call , which we found to be odd in the times we are in. Our roof was completed yesterday and we got a follow up call this morning to see how things went , and it showed they truly care . We told them things went great and that the crew was amazing , we love the darker color of our new roof vs the lighter color we had prior. We are very pleased and would highly recommend them to anyone.
Work Description: Roof ReplacementComments: Elite replaced the roof on my home in less than a day, including 10 sheets of damaged plywood. Best after roofing cleanup I have ever seen. They even made sure nothing had fallen into my neighbors yard. We are already getting compliments on how much better the roof looks. Their attention to detail from start to finish was very reassuring. We will undoubtedly be using them again in the future.
Work Description: Window ReplacementComments: We are very pleased with windows that Elite Remodeling did for us! The installers were not only professional, they were neat, mannerly and knowledgeable. We will be using Elite for our next project and will recommend them to friends and neighbors.
Red Lion PA
Work Description: Window ReplacementComments: I was shopping around for replacement windows Elite Remodeling was the last estimate that I received. I decided to go with Elite to complete the project. The windows were installed on schedule, the day of installation was flawless. I am very pleased. Thank You
Work Description: Roof repairedComments: He was very intelligent he showed how the roof looked I was overwhelmed he gave me a better understanding of how serious it was a total amount and discount Financing if I chose to do talk to associate ad daughter for a decision but great guy very professional . Have a Great Day!
Work Description: Replacement WindowsComments: We were very pleased how the people at Elite Remodeling were prompt in doing excellent work for a reasonable price. They started early in the morning and stayed the entire day until the job was completely done. The windows look greatly and operate just as flawlessly.
Work Description: Replacement WindowsComments: We are very pleased with windows installed by Elite Remodeling. We had them installed last week! The installers were not only professional, they were neat, mannerly and knowledgeable. We will be using Elite for our next project and will recommend them to friends and family.
Work Description: Window ReplacementComments: Elite replaced all the windows in my house and two sliding glass doors. They did a great job and were done quickly(in one day) and cleaned up when they were completed. Their installation crew answered all of our questions. From beginning to end we were very satisfied.
Owings Mills MD
Work Description: Window ReplacementComments: We had a 5 star experience with Elite Remodeling. Elite replaced a bay window for us last month. They carry high quality windows, that function very well. We will be using them in the summer for the remainder of the windows in our house.
Bel Air MD
Work Description: Replacement WindowsComments: They were friendly and accommodating from initial visit to the installers. The installation manager was also most accommodating and kept track of our scheduling needs. Equally if not more important I was impressed with the window quality and the installation was superior.
Work Description: Siding an SoffittComments: Just had all of my siding , soffit , facia and shutters replaced. The quality and craftsmanship was superb. From beginning to end I was impressed with how my project was handled. I got notified of install dates and was able to be home for most of the install !!! I would highly recommend Elite to anyone looking to have work done. Thanks
Work Description: Roof ReplacementComments: We had our roof done by Elite Remodeling ,not only was the product high quality , but compared to other companies offering the same roof systems the pricing was more than fair. The crews showed up early and were finished in one day , and they cleaned up very well . We would highly recommend using them for your home improvement needs.
Camp Hill PA
Work Description: Roof and GuttersComments: Had 3 estimates to replace our roof , and for the quality and workmanship offered they were the best option. Very happy, one day install . Crew worked in very hot weather from early in the am to late n the evening to get job done. Cleaned up meticulously , would recommend them for all your home improvement needs.
Work Description: WindowsComments: We had Elite Remodeling replace 14 windows and 2 patio doors in our home . I must say I am very impressed not only with the staff but also the products they use. Our project was installed quicker than we expected and the crews cleaned up very well after they were done . We will definitely use them again when we replace our entry doors . Thanks again Elite Remodeling
Work Description: Siding and GuttersComments: Wow , what a difference the work Elite did made on our house. We feel like we have a whole new house . We did faux stone on the front of our house half way up and it looks amazing. They workers were fantastic and it shows how they pay attention to even the smallest details when doing the work . We are so glad we chose the after having previous bad experiences with other companies . They quality and value really shows, thanks again Elite .
Curtis Bay MD
Work Description: Roof and WindowsComments: We had our roof and windows done by Elite Remodeling , and we cannot say enough great things about the company. They truly go above and beyond for all of there customers, including us. We are very particular and appreciated the attention to detail they gave us. Even when we had a minor concern , they were out the next day addressing it , even though it had nothing to do with the work they performed. We highly recommend them and will use them for sure in the future. Thanks again Elite
Rising Sun MD
Work Description: Horrible experience overall.Comments: I want to start off this letter by stating that I am extremely unsatisfied with the level of service, and quality that your company has provided us.
We met with Jake initially for our sales demonstration. Jake was pretty good, went through attic said we would need to replace roughly 6 sheets of plywood for the roof. He assured us that the crew that was going to be doing the roof would inspect all of the wood and replace anything that was bad. We then told Jake that we just want the job done right, we didn’t care if all plywood needed to be replaced, we would pay for any additional fees related to that. He then again assured us that Elite was not just a fly by night roofing company, but rather a full service company which would handle all aspects of job and that if there was anything wrong with the roof that they would fix it at the time of installing the new roof. He then went into putting down 6 sheets of plywood into the contract and stated that if there was more that was needed that the job foreman would call and let me know. Jake then went into detail about how the owner of the company, Eric, was such a stickler for a clean job site, that all crews have a dedicated person for picking up nails. They have a magnetic roller that they are constantly using to make sure there is little to no nails left when they were done. He explained that they have two crews, one for roofing and one for gutters/trim/soffit. Both jobs would be done one after another over two days. All of this sounded great and we were feeling great about our $13,000 investment with Elite. We paid our deposit and waited for our install timeframe.
I received a phone call in the evening from Will who said they just had an opening with their roofing crew for tomorrow morning, and asked if that would work for us. We were excited to get into the schedule so quickly so we agreed. Will said that we did not need to be there during the process and that the foreman would walk us through everything after they wrapped up for the day.
Later that day, we got home, the roof had been replaced, but the whole crew was gone. We didn’t get any follow up phone calls stating the roof was done, or when the next crew was going to be there, how the job went, etc. Naturally we started inspecting the roof. We noticed several things immediately:
The entire roof looked like it was sagging in several spots
The ridge vent went all the way to the edge on one side, but then stopped about 6” away on the other side.
There were handfuls of nails all over the driveway and the grass
We waited for someone to call us about the job being completed, but that never happened. The next call I received was from someone else on your team saying that the gutters, soffit and trim would be installed on Tuesday the 17th of September. I asked if I needed to be home for them to do the job and they said only for the end portion. The gutter crew completed the job and during their “clean up” knocked on the door to see if they could have any trash bags to clean up. We gave them a whole roll of trash bags. The man in charge knocked on the door and said they were done. I said the soffit vent still needed to be replaced with a new white one. He said, no it wasn’t in his work order and if I wanted him to he could spray paint the old one white for me. They then left. After they left we inspected the work, the trim looked like it was put up by a 5 year old, and has hammer marks all over the aluminum. The corners were not even bended fully into a right angle they were just rounded and crimped. The trim was pieced together and really noticeable in several places. I then found a large pile of screws in the driveway and another large pile of screws in the grass. Along with the screws I also found a DEWALT hack saw. So all in all I would say between the screws and the nails from previous job, we had approximately 50 nails/screws left in the driveway and grass. These all are not the end of the world, but for $13,000 it is not what we were expecting.
We then waited as we knew that someone was going to review our whole project, and as Jake said initially, we do not pay the final payment until we are fully satisfied with the completed job.
During this waiting period we had other folks look at our roof project and they agreed that not only did the roof noticeably sag in areas but the workmanship of the project was really shoddy. The installers didn’t remove the old drip edge, but instead installed the new drip edge over top of the old. Thus causing shingles to bump up at the ends of the roof. We looked in the attic and only 2 pieces of plywood were replaced. During investigation in the attic we then noticed that the plywood was not even touching the rafters in a couple of places which if someone walked on the corner of that sheet, they could fall through the roof. So at this point we have:
The entire roof looked like it was sagging in several spots
The ridge vent went all the way to the edge on one side, but then stopped about 6” away on the other side.
There were handfuls of nails all over the driveway and the grass
Soffit vent wasn’t replaced
More nails found in driveway
Only 2 sheets of plywood were replaced
No actual inspection was done of the roof before putting new roof on, as plywood was not touching rafters.
New Drip edge was install directly overtop of old drip edge
No job foreman has been in touch.
Finally after two weeks, fourteen days, I finally called the Elite office to see if anyone was going to contact us about our job. No one in the office knew of our project and they promised to call me back after 2pm with more answers. 2pm came and went with no call. I then waiting another full day and finally called back again. This time someone said yes, the foreman of the job will be out to go over all of your problems and review your job. They scheduled the foreman to come out on Saturday October 5th at 8:30am. Great, we were finally going to be able to talk with the foreman of the job to go over all of our issues.
Saturday 8:30am comes and who shows up, Jake the Salesman, NOT the job foreman. What is the point of sending Jake who wasn’t the one that actually did the work, or actually can inspect the job done. Jake says he has 25+ years experience, but that is as a SALESMAN not a job Forman.
Jake then goes through some double speak about the sagging roof and says they only check to make sure that the wood will hold nails and that is it. This is the complete OPPOSITE of what we heard previously about hiring a company that would handle all roofing needs to make sure we had the best roofing project done. Jake then goes to say that he himself isn’t happy with the way the trim looks and would talk with someone about that. Jake then says that “it doesn’t hurt anything” when drip edge is installed overtop of old drip edge, but he would talk to someone about that as well. We then asked Jake why it took over two weeks and me calling to get someone out here, he dismissed the question and said, “Well I am here now, so lets focus on that”. So Jake then proceeds to write up a list of items that he says were our complaints and that he would put in a service request for them. After he made the list, he then asks for the final payment for the roof. We stated that we would supply $4,200 of the final payment, to which he said…. You need to pay more than that, these items you listed are just service related items not related to the job itself… !! We finally settled on paying $6,500 of the total $8500 remaining. Jake left with his words being, I promise I will call you Monday and we will have all of these items taken care of asap for you. Monday came and went with no call, no email, no communication what so ever from Jake. On Tuesday I then texted Jake saying this lack of communication was unacceptable. Hours later on Tuesday I then got a voicemail from Jake saying he had already put in the service orders and someone would be calling to schedule and he would be out for Jewish holiday…
We finally got a call Friday October 11th stating that the gutter crew would be out on Monday to address issues with “Porkchops”. I asked what about the soffit vent as well, and Will stated we have another “guy” for that. One that is a little more affordable, we don’t send out who we normally would since your project is small. So we now have a crew for roof, a crew for soffit vent and a crew for gutters and trim. I then proceeded to ask what time Monday and the girl on the phone said she would call me back with a timeframe later that day. Well as you can guess, no one ever called back with a timeframe. Monday comes and I took off work to be there for the crew to make sure it got done right. I had a doctors appointment from 8:45am - 9:30am. Apparently the crew arrived at 9:00am with no clue as to what to do, saw my 11 year old son waiting for the bus and asked where I was. He told them at the doctors and he would be back soon. The crew then left. No one once called me or contacted me. When I got home I did not know they had already been and left, but called the office to check to see if they were coming. The lady said I was on the schedule but she would have to get ahold of the crew and call me back. Several hours go by and I had not heard from anyone so I called back. This time the lady said the crew was there, didn’t know what they were suppose to do, so they went to another job and they would be back later in the afternoon to fix the trim. I waited all day and no one showed up or called. Then this morning Tuesday October 15th I get a call from Elite asking if I was going to be home for the crew to come out. I told the girl that I had already taken off work and I wouldn’t be home until 3pm. She then said, she was going to get in contact with the crew to see if they could come at 3pm and would call me back no matter what. Well it is now 5pm and again, no call, no show.
The entire process with Elite has been painful to say the least. We will be posting our story to all public venues in hope that other individuals do not fall for the deceptive practices and shoddy workmanship like we did.
Work Description: Roof Replace - Rubber RoofComments: They replaced the rubber roof but still did not replace the spout or do any work on the balcony.
Work Description: patio doorsComments: Had our 3 patio doors replaced by Elite, and was well worth it . The doors now open and close with ease and are so light to slide. We chose grids which are amazing . I would highly recommend this company and the products they use. Well worth it and more !!!!
Union Bridge MD
Work Description: Windows $ DoorsComments: Elite did 25 windows and 2 patio doors, I was amazed at the installers and how efficient and clean they were. Our sales rep was very knowledgeable and very low pressure. After having other companies out in the past this was refreshing. Thanks again to the people at Elite Remodeling. We love our new windows and doors. Highly Recommend them.
Work Description: Roof replacement on Garden ShedComments: The job when it was finished was very good Roberto, Nelson and Demetrious did a nice job. Getting a response about the timeframe to get the job done was terrible, communication wasn't good. I know you guys were located a bit of a distance away but I sure wish you had been giving me updates. That was a huge problem I had with your company. I'm just glad it's over and done.
North East MD
Work Description: Siding & Windows & DoorsComments: I met with Elite Remodeling back in April and they had my job finished in a little over 4 weeks . Which was right on schedule. Replacing my siding in 2 days worth of work and my windows and doors in 1 day . I was amazed . The staff at Elite was informative during the whole process . They really go the extra mile . I am glad I chose them over the other 2 contractors I met with . Would highly recommend and will use when I am ready to get my deck installed !!!!!
Work Description: Roof & DeckComments: Cannot say enough about Elite Remodeling. They did my roof first and not only was it done before I anticipated, the workers were finished before I knew it and it wasnt a small job either . A few months later they removed and installed a new vynal deck for me . Once again I was blown away by the quickness of not only the start of the project but it was completely finished in 3 days . The team at Elite definitely take care of there customers. Will use them again and would highly reccomend them to anyone thinking of a project . Thanks again Elite Remodeling
Work Description: Roof and GuttersComments: Had 4 companies out , decided on Elite because of the explanation of roof system they were doing and the price was very fair. Install was scheduled quick and they stayed in contact with my either by mail, email , or phone calls . Highly recommend and we had a great experience
Work Description: Awesome JobComments: Tim and his company are trust worthy they provide exceptional work to my home and the quality of their product are nothing but exclusive i can not imagine using anyone else they really gave me a peace a mind with the way handle my home remodeling project