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Main Services: Electrical Panel Upgrades, Outlet & Fixture Installations, Exhaust Fans, Transformers, & so much more!!

Description: Bolt Electric is a full-service electrical repair company specializing in all of your Residential needs! Our commitment is to create long-term relationships with our Jacksonville clients by providing quality without compromise, and to that effect, we guarantee 100% satisfaction on all of the work we do. So whether you're looking for Electrical Repair or Replacement Call Us Now. Service for your home or business, count on us for Prompt, Affordable, #1 honest Jacksonville service.
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We are best known for: Honest work

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29 Reviews

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Work Description: Power surge - inspection

Comments: From one local business owner to another.

This review is written based on principle and very important for future customers to know: Do not pay your invoice until you have a written statement or notes regarding the diagnostic from the visit.

On June 14, 2022 before 7pm, my tenant notified me that the lights in the home she rents were flickering. She heard a humming noise and then started to smell burning plastic. Fearing for her safety, I immediately got on the phone to call an electrician. Most were not available after hours, so I got in touch with one of my contractors who is able to run over and take a look and investigate. He suggested we turn everything off and to keep calling for an electrician. Over the course of an hour, we finally got in touch with Bolt Electric. I'm not sure if it was the owner, but one of their technicians visited the home a little after 8pm. He performed an inspection and found out that it was an issue JEA. He stayed to assist my tenant in calling JEA and pointed out his theory to them which prompted them came out. Which I was grateful for. It appears in the past, JEA ran temporary lines to the property and neglected to update the line which caused a surge. Thankfully, the house did not catch fire with the tenant in it. With this power surge came damages to my personal property.

Later, a friend who works for JEA heard about the story and felt I should file a claim. It would make sense the date on the electrical visit would match the same date JEA visited, I had a reasonable case. So, I contacted JEA to file a claim. In order for JEA to consider my case, they require something in writing about what transpired the evening the electrician visited.

I paid Bolt Electric $298+ tax PROMPTLY (as I do with all my venders) for their emergency visit on June 14, 2022 at 9:17pm. Not predicting the future, I somehow screwed myself over because I neglected to collect an invoice with notes of the technicians discovery. It's likely JEA will reimburse me for this emergency visit plus damages if I can prove in writing what transpired the night I hired Bolt Electric by Bolt Electric. Super easy and simple request, you'd think....

Since then I've tried contacting Bolt Electric several times via phone and emails. I even cc'd the company on the email to the JEA claims department for an explanation — still nothing.....I was told once by Bolt's admin, Heather, the technician would be calling me — again, nothing.

From a small local business to another, this is very upsetting to think, we can't help each other out. This is a telling story that shows how money is more important to a company than building relationships. This is definitely not how I run my business.

Again, this is a very hard lesson to learn especially when you've always lived a life having faith that people would help do the right thing.

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Work Description: Switches/Outlets/Fixtures - Repair

Comments: Great job! Very knowledgeable and efficient.

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Work Description: Electrical Inspections

Comments: The service provided was exceptional. They arrived on time fully prepared for the job. They listened to my needs and rose to the challenge when I added to the project. The price of my project was very fair. I could have gotten a cheaper price but the quality and commitment to excellence wouldn't be there

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Work Description: Switches/Outlets/Fixtures - Repair

Comments: great job

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Work Description: Switches/Outlets/Fixtures - Install

Comments: On time, clean, proficient.

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Work Description: Electrical Wiring/Rewiring

Comments: Our tech showed up within the timeframe we were given, they gave us a 30 minute heads up, when he got here he went right to work. He let us know what he needed to do to fix the issue, unless unanticipated circumstances were found. Once he got the go ahead he was done and our issue was fixed within 30 minutes. Our tech was very knowledgable, polite, and friendly. Overall we had a great experience. Tha k you Boly electric and Lucas!

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Work Description: Ceiling Fan - Repair

Comments: The guys came and I showed them the fan and they told me what was wrong. Then they got to work and fixed the problem. I now have a working fan in master bedroom.

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Work Description: Switches/Out..lets/Fixtures - Repair

Comments: Understood my problem, and without hesitation when to work and solve it. Thank you ALAX OF BOLT ELECTRIC..GOOD JOB

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Work Description: Electrical

Comments: Very happy with service. I would recommend this company to everyone I meet!!

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Work Description: Electrical

Comments: Very professional,arrived on time and completed the job timely.

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Work Description: Electrical

Comments: Responsive and professional

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Work Description: Electrical

Comments: Will definitely be using them again. Great work and knowledgeable.

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Work Description: Electrical

Comments: One word sums up our experience with this company......AWESOME! Oustanding customer service and exceptional job knowledge. Will definitely call again for all of our future projects.

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Work Description: Electrical

Comments: They were very friendly and professional. I would hire them again.

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Work Description: Electrical

Comments: The young man was great!

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Work Description: Electrical

Comments: Very Professional, First to call. Had a guy look at it and was very personable and came the next day to get it done. Would use again if I ever needed anything!

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Work Description: Electrical

Comments: Technicians were prompt to arrive, swift and efficient with their work, and were careful about cleaning up. Great service!

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Work Description: Electrical

Comments: Technicians were very friendly and accommodating. They did a great job.

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Work Description: Electrical

Comments: Highly professional.

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Work Description: Electrical

Comments: These people are very professional. When the electrician walked in after the friendly greetings he asked me what would like to have done? After I showed him he explained and he showed me what had to be done according to the code. The house is 50 years old and was not up to today’s standards which I didn’t know. I had him to do the job and is very satisfied. The price is very fair. I would use this company again. This is a company that you can trust.

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Work Description: Repair attic fans

Comments: First appointment their employee checked fans, took pictures and said the motors were bad and told me I would need to get the fan replacement and they would put them in. I got a call from the office to make appointment to repair and I was told the employee that came by was new and misinformed me and that they would replace the motors and thermostat only and they would provide the motors. I asked what was the brand / type of motor they would put in. She said she did not know but would have the manager call me with info on the motor. 3 calls and weeks later I received a copy of a page emailed to me describing the motor. I decided to get it done. Called and made appointment. The day of the appointment I got a call that one of their trucks was in a wreck and they were behind and they gave me a new datethe next week. I cancelled that appointment the day before for personal reasons and got a 3rd appointment for repair. Again I got a call from them canceling the day of the appointment. A 4th repair appointment was set for the next Friday in the morning. The morning of the appointment I was called and they said they needed to come in the afternoon and they would call when they were coming. I got a call later saying they would be at my house about 4:30. At 6:00 the employee arrived at my house and said he needed to see the fans and took pictures. He came back down and asked me if I had gotten the motors. I said “no, I was told Bolt was supplying them. “ He went outside and made a phone call and came back in. He said that the first employee that came to my house quit and did not give them pictures of our fans so he did not have the motors. They would have to order them and come back. At that point we said forget it. We will find someone else. I have to say this was a waste of my time.

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Work Description: Switches/Outlets/Fixtures - Install EV charging station

Comments: Reliable, accommodating, communicative, extremely competent. Excellent organization and employees. Strongly recommended.

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Work Description: Interior Lighting - Install

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Work Description: Part of the electricity in our house and our well did not work.

Comments: What excellent service. Mike, the tech, did a wonderful job fixing our electrical problem. I would recommend Bolt Electric and Mike anytime. I sent the request on Christmas Day and was contacted early the next morning. Mike came out that morning and fixed the problem. Thanks Mike & Bolt Electric.

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Work Description: Put in new electric panal

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Work Description: Removed and replaced breaker box. Replaced wiring from breaker box to outside a/c unit blade breaker box. Replaced blade breaker box.

Comments: Kept burning out a/c compressor or capacitor. A/c techs could not figure out why. Took Bolt Electric five minutes to figure out what the issues were. They came out the same day that I contacted them and fixed the problems the next day. Great service!

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Work Description: Breakers replaced

Comments: Great work!

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Work Description: Replaced 3 prong plug in for dryer

Comments: Work done very quickly, friendly, professional and would use again

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Work Description: Installed 6 smoke detectors.

Comments: Great service technician!!!!!!
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