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Billy Services

Services: Boiler Installation & Repair, Gas Pipe Installation, Plumbing

Description: ABOUT BILLY'S SERVICES
We are a full service company that can complete any task that has to do with the following:
plumbing
remodels
kitchen and bathroom remodels
paint/drywall
granite and tile
windows and siding
We are licensed and insured for your protection. Our customers really like being able to deal directly with me for all trades involved to complete their project. I have 25 plus yrs exp. in plumbing, remodeling.

Service Area: Springtown, Aledo, Weatherford, Azle, Naval Air Station Jrb, Boyd, Kennedale, Colleyville, Arlington, Roanoke, Rhome, Haslet, Bedford, Newark, Fort Worth, Justin, Hurst, Southlake, Crowley, Keller, Haltom City, North Richland Hills

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23 Reviews

Review Me

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: They did a very good job

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Work Description: Water Heater - Install/Replace

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Work Description: Drain Clog/Blockage - Clear

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Work Description: bathroom remodel, addition

Comments: I hired Billy on July 1, 2020. Per our contract he would have an additional room built with plumbing, electrical, windows and sliding door installed bathroom remodeled, and walk through closet remodeled and completed within 6 weeks. Day after day there were issues including 4 people stealing and one of those I found passed out/sleeping in my living room. Windows and sliding door were installed incorrectly along with not being the correct door or height. I was without hot water in my guest shower for 3 months. I let this go because it was summer and I could deal with it. He wanted to tear out he wall in my guest bathroom to find the problem which I already knew was unrelated. I would've had no shower at all. One of his subcontractors told me Billy only wanted to do this to get more money out of me. I hired another plumber who found the problem within 5 minutes and had it fixed in an hour. Sheetrock was installed over an electrical outlet which was also installed incorrectly. Electrician had to remove 2 sections of wall to find the outlet. At least 7 other electrical outlets were either incorrectly installed and/or would not be allowed by code. One wall where a door was to be installed was taken down, put back up, and then taken down again. Plumbing for sink was installed at incorrect height. Another plumber had to remove parts of the wall to raise the p-trap and will have to, again, remove part of the wall to change the height for the wall mounted faucet. Everything including floor, walls, shower tiles, doors, etc is not level. It will cost me more to hire other contractors to demo, build and/or repair what was left uncompleted or installed incorrectly. Barn doors are hung crooked. I will have to replace doors and hardware. The shower will possibly need to be torn out and retiled as there are hollow spots, cracks, and holes in the grout. I purchased a custom shower door and wall. The owner told me he would hang it but couldn't guarantee that the tiles would hold. I am out $2296 as when a new shower is installed the measurements will likely change due to it being a tightly sealed area. Another tile installer told me if it was his shower he would never step foot in it. The steam and heat of the shower will eventually not hold the heavy ceiling tiles (which may only be grouted to sheetrock and not hardy board) and the grout will give way, hopefully while I'm not in the shower. Due to water spewing between an interior and exterior wall I was concerned about black mold. One of his dads employees broke a brick out of the exterior wall to allow the water to drain. By the time he arrived the water had soaked into the walls. Billy told me that I would have to hire someone with a camera to have it checked out. The brick work was never repaired. There is also damage to 2 window screens that are less than a year old. Another contractor showed me the difference in types of paint. The incorrect type was used on the closet shelves and can easily be scratched off. The walls were painted incorrectly at least 4 times by 3 different people when I told Billy I would do it myself. I was told by one of his subcontractors that he said just to "slap it up there" and that is what they did. I also gave Billy 16 heavy duty insolated cases in exchange to replace 3 outdoor faucets and install one. The work on these has not been completed. Billy also drew incorrect amounts and not at an agreeable time off my credit card without permission. After 6 weeks Billy was telling me and continues to tell me that everything would be completed in 10 days. After 3.5 months and much discussion about the above mentioned items I fired Billy and the entire crew. Billy started calling and texting me last week while I was at work. When I did not return his calls and texts he sent me a message threatening that he would sue me by 5 PM on Monday, December 7, 2020 for libel and slander if I didn't remove my negative review on BBB and another website. Accreditation Suspension:
On 03/23/2021 this business's accreditation in the BBB was suspended.

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Work Description: frozen pipe repair

Comments: Did fix the problem but very pricy due to the weather

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Work Description: Plumbing Inspection

Comments: Billy's Team was great they came to me last minute to run a sewer camera inspection, very affordable pricing & i felt super confident with the feedback they gave me while running the inspection will definitely work with them again!

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Billy was very prompt and replaced my outdoor faucets with new updated ones.. I had a spraying leak in one of them the second day, but the problem was quickly resolved when a technician came back and tightened up the fitting. I love them now. I would recommend Billy for anyone in a bind who needs quick and reliable service.
Thank you so much for the review and for being patient with us. We are here for you anytime!!

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Very pleased with work. Kenny was a really nice person and hard worker. I will definitely use again when the need arises.
Thank you Didi! Hopefully you won’t need us anytime soon but if you do please call.

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Work Description: Sewer Main - Clear

Comments: Dida good job.
Thank you for the good review! Give us a holler when you need a project done right.

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Work Description: PVC pipe from irrigation system cracked causing a water leak.

Comments: The company responded to my request very quickly and the technician came out to the house soon afterwards. He immediately identified the problem and arrived promptly the next morning to replace the the cracked pipe. He did a fantastic job!
Hey Charles! Thank you for the good review. Means a lot. Please call us when you need some help. Billy

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Work Description: Back flow check valve replacement to be able to pass City inspection

Comments: we contacted the owner regarding this repair
they gave us one of the best prices around and did the work the very next day Billy the owner was very nice and professional I would use this service again in the future

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Work Description: Repaired our under mounted sink that had collapsed.

Comments: Billy was very thorough in regards to making sure the job was done right. He was punctual and the rate was very reasonable. Thank you for the reference. We will be using his services again!!

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Work Description: Work performed was of quality workmanship even though it required digging under our concrete slab to repair the plumbing leak. Communication was good and workers were very attentive and polite! Definitely would recommend for any plumbing project!

Comments: Overall a good experience!

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Work Description: CAME OUT TO FIX A LEAK IN MY UPSTAIRS TOILET THAT REQUIRED TILE AND SUB FLOOR REMOVAL TO REPAIR. RELATIVELY SIMPLE JOB, BUT AS IS THE CASE WITH PLUMBING, REQUIRES A LOT OF COLLATERAL DAMAGE IN ORDER TO FIX THE PLUMBING ISSUE

Comments: I WOULD RECOMMEND THEIR SERVICE. HE RESPONDED TO MY EMAIL SOON AFTER I SENT IT, AND HE WAS OUT TO ASSES THE PROBLEM THE FOLLOWING DAY

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Work Description: Installed our sink, faucet, disposal and dishwasher. Checked why the drain was so slow.

Comments: Everything installed beautifully. Found the cause of the slow drain is our ancient cast iron pipe under the slab. Billy will do the repair work and even came back to the house to speak with the insurance investigator with us so they know the extent of the damage and the what has to be done for repair.

So far we are very pleased with Billy Services!

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Work Description: He has re-built a shower, put a new roof on my house, put in a concrete retention wall, and a few other things.

Comments: I have known Billy for several years. I have been satisfied with all the work he has done and have recommended him to colleagues who have also been satisfied with his work.

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Work Description: Clogged garbage disposal in Kitchen

Comments: They called me to arrange a time to meet us at our home. They arrived when promised and went above and beyond with fixing the problem. They charged what was originally quoted and nothing more. I would recommend this company to my friends and family and will use them again in the future.

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Work Description: Repaired gas hot water heater

Comments: These technicians went above and beyond my expectations. The issue with my gas hot water heater was not what another “Plumber” had said it was.

So the problem took longer than expected. But these guys did not give up on the issue. They worked until it was done and done right… they did an excellent job!!!

I would recommend this contractor to everyone.

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Work Description: Replaced faucets and faucet box.

Comments: Will use again

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Work Description: unstopped kitchen sink

Comments: He did a great job,

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Work Description: Repaired leak in gas line.

Comments: Very good, prompt , honest service for a reasonable price!
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  • Master Plumbing License in TX :
    #M18840
    HVAC License in TX :
    #M18840