Debra Please give me a call and let me know what I did that is different from what we discussed. When I left your home you were happy and made no indication that you were unsatisfied. I told you at that time that my work is guaranteed and if for any reason you were dissatisfied we could resolve any problems & look at alternative methods. I was 100% up front with you on the outcome of the work done & the possibilities of the results. I gave you my professional opinion on what the issues were. I was also honest about the fact that the nature of your situation was to be expected to some degree because of your homes design and characteristics. Mobil home floors are soft and are not designed to be solid. They are particle board & glue. To expect a perfect non creaking floor with wood planks on a metal frame & raised surface is unrealistic. I did what I thought was the best method to alleviate the majority of the issues. If you were insistent on a new floor entirely I could have accommodated that. The problem is that your current floor is new and spending a ton of money for a new floor would be inadvisable and not guarantee you with a perfect outcome. I did however offer the option of removing the sections in question and attempt to resolve the issues. I am sorry you are dissatisfied. I think you will be hard pressed to get a different resolution without spending alot of unnecessary exspence. Perhaps your expectations are somewhat unrealistic. Needless to say I am more than happy to assist you & make efforts to resolve any issues you have. Thx. B.C.