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Autumns Plumbing Repair LLC

Main Services: Service Repairs , fixtures , broken lines , stoppages , well service , installation , water heaters , gas lines/leaks

Description: We have a Licensed Journeyman Plumber , Licensed Natural Gas Fitter with 20 yrs experience , and he's not afraid of anything , there is no job we can't fix . Sewer stoppages , Septic tank clean out , Septic Pumps fixed, but we do not install Septic Tanks only fix them . Water well fixed, install water softeners, Tub & Shower / bathroom sink / kitchen fixture replacements ,install new
fixture , water heater install and replacements , broken pipes . Gas test , gas line installation/repair . Road boar , water line hook ups . Leaks of any kind and we are on call 24/7 , after 7pm to 5am for after hours emergency calls there will be a $100.00 fee . When we say 24/7 we mean it . We Guarantee you won't be disappointed with our services . We hope to have the opportunity to become the #1 Plumber you call for any issues you might have . We are a family owned company my wife and I work together & all our customers say we work very well together Thanks to all of our customers. John & Rebecca Foster

What sets us apart from other contractors: We are fairly priced and on call 24/7 no hidden cost and are upfront and honest about everything we do . We have 20 years experience . We take any call , at anytime , & at your convenience , we don't mind traveling & there's no extra travel charge . We Guarantee our cost will be cheaper than other Plumbers .

We are best known for: Friendly , Honest , Hard working , fairly priced , and stay until the job is done . Any call emergency or not , no price difference. we can fix anything, don't leave until its fixed.

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12 Reviews

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Overall

Work Description: Plumbing repair

Comments: Not one job we paid the agreed upon price for was successfully completed. We currently have limited income as I only get just under $1000 a month to support 3 people and 25 animals so they quoted us a price of $500 for installation as long as we purchased the supplies ourselves which we agreed with. They told us what to buy and then we got extra because we knew we'd have more plumbing projects in the future. We agreed on plumbing repair or a cap of the leaking pipes. They decided to bypass the original plumbing all together probably to greater cost but easier installation. They tore up our yard to install the new piping and used a lot of supplies unnecessarily just because it was easier than doing the job right and left the new plumbing an exposed jumbled mess under the house. The original plumbing was not bypassed and still rains into our kitchen. We requested installation of washer hookup. I must admit that I don't know if it works due the the fact that we can't turn on the water because of the raining kitchen. We requested the installation of a water heater. There's no hot water and it leaks. We requested a functional bathroom sink because it originally leaked. It may or may not work but he told us that he needed to put in a new faucet because the connections were incompatible and he did put that in but we have no idea what he did with the sink stopper that came with the faucet because that wasn't installed. Requested installation of shower fixtures. He put in 2 toilets that we never requested instead and started to install the fixtures but left the pipes hanging from the walls with no fixtures. He says they did $500 worth of work and if we want them to come back and finish the work we requested they want another $225 for gas and labor. I fail to see why we are responsible for paying for the fact that he put in 2 toilets by mistake but I refuse to pay any more money to a couple of people that can't answer phones or return calls and when you do manage to set up an appointment for them to come do the work they never show up on time if at all. If they do show up the appointments would be for 9-10 in the morning and wouldn't show up till around 2:30. They spend so little time during one day of work that they keep having to come back and then charge you for each trip. On top of that he left garbage all over the place and stole our extra plumbing supplies. He tried to steal the saw that my sister purchased to work on our house before she called him on it and tried to steal another piece of equipment she bought before he found out she forgot to buy the battery and figured it wasn't worth it. They also tried to accuse us of destroying their truck even though we don't know where their home or business is located just so they could try to cover the fact that he destroyed their truck again when he was drunk and their insurance would not cover those kinds of damages anymore. The day after my sister gave them the check for the agreed upon $500 before the work was even remotely close to finished she received a text stating that the married couple that owns/runs the business is getting a divorce and that autumn's plumbing llc. would no longer be in business while wishing us well. These people sent my sister to an institution with all of the b.s. they have pulled and I would not only warn that you steer clear of their business but warn others about them as well.

Overall

Work Description: Shitty work, stole product, won't finish job and charge for travel

Comments: They were supposed to put in a toilet a shower and a sink and a water heater they decided to put in a toilet another toilet the water heater that leaks and tried to bypass our water system to upstairs and completely didn't.. didn't come back for the job..expects us to pay an extra $225 for them to come out to finish the job getting the initial payment of $500 already for what work they did ..and agreed upon the $500. .which by the way.. was half ass work.. didn't come back and finish the job tore our yard up,lazily put our products around the house and then left our shower and sink in shambles also on top of it they stole our products, the extra products that we purchased for the job itself. ON TOP OF THAT, their communication skills are horrible and once they did get the 500$ payment said they were getting divorced and will not be in business any longer.. which sent a family member to the mental hospital.. we have been our house for almost 3 months without water and get ran around by these UNPROFESSIONAL people. We have put in a police report for the stolen product. I HIGHLY RECOMMEND SOMEONE ELSE.. ALSO THEY BLOCKED OUR NUMBERS..SO EVEN IF WE WANTED TO BE CIVIL AND JUST WANT TTHEM TO FIX THEIR MISTAKES.. WE CANT.

Overall

Work Description: fix water heater

Comments: The problem I had was a pure lack of communication , always 2 to 3 hrs late. I would think of hiring someone else

Overall

Work Description: Redoing all pipes.

Comments: Unprofessionally dressed, threw trash on ground including cigarettes. Wore dirty shoes inside. Did not finish. Quoted my landlord 4 hours. Was here in and out all day. Wife left for some reason. Left husband here with no car no phone. He had to use mine. I never let people touch my phone usually. Ac repairman was here amd was also aghast at how the man and woman spoke to us. Left a huge mess. I dont care if some says they are coming bavk. you do not leave your trash! Very crass people.

UPDATE:
Second review. These nuts piped my cold and hot BAVKWARDS! The toilet is flushing hot water. We've had to get real plumbers out to fix the horrific mess these two made! I had to pick their trash up including cigarette butts. Nasty! Professionals don't do this. I had to shampoo the carpets as well because they didn't wear shoe coverings. Beware!

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Work Description: Water Line

Comments: John and Rebecca went thru a frozen mess with a loaner truck, (two wheel drive!) to reach us and repaired the busted copper main line in the brick wall then visited with us until they knew all was well and the system was TIGHT. Now I have a new plumbing team that will always get my business. I would rather wait for this kind of service than risk calling anyone else. Thank you so much, you two are the BEST!
It was our honor to have met you and were able to get to you during the bad weather and get your water leak fixed . We appreciate the business, and will always be there when or if any more plumbing issues that may occur for you as a loyal customer & friend . Please don't hesitate to call if you need anything. Sincerely Greatfull , John & Rebecca

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Work Description: Drain Clog/Blockage - Clear

Comments: They did a great job, found the problem and worked until it was fixed. Thanks again
Aimwell Baptist Church
Zwolle,
Its was our honor to have been able to get your plumbing issues fixed . Anytime a church calls we will be there . It was great to meet you and have worked with you. Please don't hesitate to call if any other plumbing issues might come up , hopefully not but if they do we will be there 💯. Sincerely Greatfull - John & Rebecca

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Work Description: Bathtub/Shower - Install/Replace

Comments: Autumn Plumbing Services did an absolutely wonders job for me! I am very satisfied with their service and the project looks great. To specify, they took out my walk in shower, put in a bathtub and turned it into a bathtub/shower combo. So now my family and I can choose to soak in my tub or take a shower. They also built a shelf in the back of the tub for storage. Thank you so much Autumn Plumbing Services for ALL of your hard work. They're good people and great customer service!!! I have found my plumber for life!!@
Mrs. Bell , we are so very thankful for your kind words , about our work on your bathroom it was our pleasure. We very much appreciate you taking the time to give us a review, especially one like you did . It makes us want to strive to accomplish the same for every customer. We will always answer your calls or text for anything you may need in the future, even if it happens to be @ say 1:00AM , an emergency we will get up get dressed and get to you right then , for an example. Not that we wish you any future issues, but if you do . It would be our honor to be your Plumbers for Life . As it was an honor to meet you and your family, we hope & wish you all the best things in life . Your Friends - John & Becky

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Work Description: Leak in Shower

Comments: I hired John to fix a small leak in my shower. He said the job would be $200. He asked for cash up front. I gave him $250 to secure his business and assist with any supplies he needed to purchase. He came the first day (was almost 2 hours late) and fixed the shower no issues. He offered to replace the two sink stoppers (they were older) in my his/her sinks and said he could replace the baseboard area that got wet. I agreed. He asked for MORE cash. I assumed it was to purchase the supplies. I gave him $300. We had an appointment set up for a few days later. He never showed. Said his wife was sick. Offered to come another day, but, made an excuse that he couldn't do the work because it was raining (all work required was in the house). When I told him I wanted my $300 back, he offered to come Sat at 1. I agreed. He didn't show up. I messaged him and he said he was on another job an hour away and he'd be at my house in a few hours. I told him I had enough waiting on him to do simple jobs as I'm trying to sell my home, and I wanted him to give the $300 back so I could find another plumber. I've not heard from him or his wife since. I'm out $300 and I have to hire another person to finish the job he started.
We were hired to fix the shower drain , caulk around shower doors , said it would take 2-3 hours @ 225.00 plus material . She offered 500.00 , which was agreed on , she asked did we need any then but the appointment was for Saturday , we said no money up front she insisted on half , that was fine . At time of appointment the shower got fixed plus 2 vanitys and the shower valve took 4 hours the only money we got other that the 500.00 agreed on was an extra 50.00 for the materials off our truck we used , needed to go back for the baseboard set an appointment, she was not home , we waited 30 mins , it was raining and we had another job . She started texting want money back and if you figure time and material she would actually still owe us about 280.00 . Total time in 2 days of work was 6 hours which is 450.00 and material used for vanity and caulk and baseboard was 210.00 . We apologize for getting busy on another job , but she refused to make another appointment for later that day , and was very rude . All that was left to be done was fix the baseboard . The rest was completed . We figure we did everything we were paid for and more , we apologize .

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Work Description: Sewer Main - Clear

Comments: They did a real good job for me
It was wonderful to meet you and glad we could help you out after you already paid 3 other plumbers that did. Ot fix your problem . Hope you are doing great. Thanks for your business. JOHN / REBECCA FOSTER

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Work Description: Had a water leak ran up my bill and they fixed it

Comments: Water heater was leaking ran up my bill. they are great . Wonderful attitude, prompt and great prices , not over charged . I was surprised when the bill came I was expecting way more . And they don't mind traveling at no extra cost, thanks guys I will definitely use y'all again

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Work Description: Water heater replaced ,put in shut off valves fixed previous plumber's mess ups

Comments: Great attitude fixed our previous plumbers mess ups , got us working quickly , properly and at a very reasonable price they are honestly cheaper than any other Plumbing company and there work is excellent , thanks
Thanks for your business if you need anything else give us a call 318-751-0343

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Work Description: For water leak , repaired also found gas leak and repaired

Comments: Very professional , extremely reasonably priced , absolutely great attitude. showed up on time at set appointment, stayed until our issues were fixed. thanks John & Rebecca Foster , I will definitely call y'all again wish you all the best of luck . Thanks Brandon StClair
Glad we could help , it was an honor to work for you
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  • State Plumbing Board of Louisiana LJP# 6781 & LNGF # 8258
  • LA State Residential Contractor in LA :
    #LJP 6781
    LA Plumber License in LA :
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