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Atlanta Home Completion

Main Services: Basement Remodeling & Finish Out

Description: "Quality service with a smile, minute attention to detail, and your home completion dreams come true is what Atlanta Home Completion is all about."

The excellent staff, builders, and designers at Atlanta Home Completion takes pride in knowing they offer the best quality service available. Many satisfied customers have said they felt like a member of the family. You can be sure, when you acquire the services of Atlanta Home Completion, whether it is to design and finish your basement, remodel a room or section of your home, or to build your very own home theater, the entire staff will take care of your home as though it were their very own. Atlanta Home Completion prides itself in turning drab unused spaces into showcases any home owner would be proud to share with their family and friends. That's why over 95 percent of all new business Atlanta Home Completion receives comes from referrals from satisfied clients just like you.

Atlanta Home Completion specializes in basement finishing, crawl space solutions, home remodeling (including kitchens, bathrooms and custom bars), and home theater and media systems. If you can dream it, Atlanta Home Completion can build it.

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1 Reviews

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Work Description: Basement remodel

Comments: Their website claims “professional quality with a smile”. Couldn’t be furthest from the truth! Honesty and integrity is definitely lacking in this company.

Owner gives every excuse in the book and blames everyone else (including customer) for their ineptness. They will treat you with a “smile” until you question the quality of work being done or you complain about lack of communication or job progress. Then plan on things going even further south, if that’s even possible!

Company owner is never on job site except to get you to sign contract and give him a deposit. Foreman is rarely present causing severe lack of communication with subcontractors and even company’s own employees. We saw him on average for a few hours every couple of weeks and listened to subs and employees repeatedly complaining about him not being present or not knowing what he was doing.

We had an over $75k job. Company failed to get proper permits with county as provided in contract and did not use licensed subcontractors! Customer only found out after firing company by contacting county. Renderings of project were also never delivered which shows on contract as being included. Company is now trying to charge extras such as framing for a bedroom closet.

Timelines in contract mean nothing and again plan on this blame shifted to everyone else (subcontractors stealing money, COVID causing delays in getting estimates from subcontractors, companies trucks all broken down...list can go on and on). They will charge in contract for many items never on job site (for example port a potty) or not even being done (items for a kegerator in a bar on a job with NO bar). Then owner will argue with customer when brought to his attention but still never make monetary adjustments to contract.

They use an app (Buildertrend) for any changes in contract to be addressed and price reviewed then accepted or declined by customer. Plan on being charged for items never discussed and the app not being utilized and never having an agreed upon price. At this point the company was fired by me almost 7 weeks ago due to gross breaches of contract and unprofessionalism. I am still waiting on a refund of almost $17k overpaid! I only receive continued excuses and delays from owner.

Finally...Beware on positive reviews you may find online (ie google reviews) for them. Company employee (and per company website long time friend of the owner) is leaving 5 star reviews. This is the kind of integrity you should expect if you do hire them. PLEASE DO YOUR DUE DILIGENCE BEFORE HIRING!
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