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Aman Plumbing, Inc.

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2 Reviews

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Work Description: Plumbing (garbage disposal)

Comments: Terrible customer service. Used through Home Warranty. Recommend if you are directed to this company to refuse and use a different contractor. Waited 4 days for an appointment. Window provided 3-7pm on Friday night. Omar Asli arrived at 8pm. Was told needed to replace gabage disposal and toilet tank valve on Monday. Omar said he would do it between 4pm-8pm. Received a text message confirming appointment on Monday and responded with a thank you and we would be ready. At 8pm we called asking if Omar was still coming? Was told they called at a 11am but left no message so therefore it is our fault Omar did not show up. This business or person calls using different numbers so it appears random. Do not understand any business which calls from private numbers not leaving a voice-mail and then blaming the customer for not picking up. I'm sure most of their business comes through Warranty claims so do yourself a favor and avoid frustration by insisting on using a different company. Uodate: 30 minutes after calling and being told they were not going to fix issue received a text message the work had been complete an an invoice. Stay away! Call someone else more trustworthy. I will file a complaint with the BBB, with my warranty company and take this business to court due to their unethical behavior.


Work Description: Drain Clog/Blockage - Clear

Comments: Homeowner was very satisfied with the job done and how prompt the contractor Sam was.
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