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All-Star Drain Solutions

Services: Gas Pipe Installation, Plumbing, Septic System Service

Description: All-Star Drain Solutions is a piping and drain specialist that includes drain pipes to gas pipes. We also specialize in septic systems and everything from tub/shower install, vanity, to kitchen sinks.

Service Area: Mackville, Lebanon, New Hope, Saint Catharine, Elk Horn, London, Lily, Frankfort, Irvine, Keavy, Danville, Yosemite, Salvisa, Burnside, Nazareth, East Bernstadt, Ford, Dabolt, Glens Fork, Orlando, Junction City, Versailles, Bethelridge, Somerset, Waynesburg, Saint Mary, Renfro Valley, Loretto, Raywick, Annville

What sets us apart from other contractors: At Star Drain Solutions we make a habit out of providing the best customer service for all our clients no matter the job. Because at All Star Drain Solutions, we drain pipes, not your wallets.

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17 Reviews

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Overall

Work Description: Plumbing

Comments: They returned my call the same day - and came out the next day ! They replaced my kitchen faucet . They did a GREAT job. If anyone needs a plumber - I recommend ALL-Star . You will be glad you did !

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: The technician that came to my house after hours and on the weekend was amazing! He was very knowledgeable. He was upfront about everything. Let me know what was going on before he started anything. I would absolutely recommend all star drain solutions

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: They correct the problem, but they add additional cost when another problem was discovered. He quoted me one price at the onset then add additional cost for the new problem but no adjustment for the combine work that took less than 45 minutes

Overall

Work Description: Sump Pump - Repair/Replace

Overall

Work Description: Plumbing

Comments: Friendly, reasonable and good quality of work.

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: The plumber was very informative but unable to do our job

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Very friendly and professional. Fixed my leaking toilet and installed new kitchen sink. A little more expensive than I thought but George was good at explaining everything.

Overall

Work Description: Faucets/Fixtures/Pipes Repair/Replace

Overall

Work Description: Drain Clog/Blockage - Clear

Comments: I called early on a Monday and George was at my house by 9:45. He was very polite and explained how he would fix the problem and the cost. He gave me a quote on a future job and we will use this service again.

Overall

Work Description: Water Heater - Repair/Service

Comments: Very professional and reliable. Showed up when they said and had a quick turn around on a hot water heater instal. Didn't try to upsell. Pleasure to work with and knowledgeable about home systems.

Overall

Work Description: Leak Detection/Repair

Overall

Work Description: Plumbing

Comments: They took care of the problem

Overall

Work Description: Dishwasher

Comments: All Star Drain Solutions installed our dishwasher. They cleaned where the old dishwasher stood for 18 years before installing the new one. The installment was done in an hour or less and everything was cleaned up beautifully. We could not have been more pleased. Thank you George and Bryce!

Overall

Work Description: Plumbing

Comments: I was told by the plumber that All-Star is a company that is just a few months old. It consists of a bunch of plumbing friends who got together under one name -- so, I'll bet that service varies from each individual guy. I had George and his assistant. They were suppose to merely connect the pan under my washer to a drain pipe.

First, these guys came into my newly constructed home with expensive hardwood floors and Persian carpet runners with their boots on. They tracked mud from the door to the laundry room -- my wife was furious when she got home. Second, they did not have the right tools to do the job. They could not even drill thru the tile floor in the laundry room despite me giving them my high speed drill which wound up burning up their drill bit. They wound up cutting the tile with a circular saw that made a square hole with much damage to the tile larger than the square hole. Third, when I asked them to put caulking in the corners of the square hole, George commented that he does not do caulking -- are you kidding me -- a plumber that does not caulk. I gave them my caulking gun to do as I asked. And fourth, they never checked whether the drain worked. When I checked this weekend, it did not drain water from the pan. It turns out that the drain pipe pushed up the pan at the point for draining and now water basically just sits in the pan.

I paid $329 for this service. I will be contacting Capital One on Monday and asking them to cancel the charge. These guys caused more damage for a drain that did not work.

Awful service.

5/5/2021 UPDATED DETAILS

The owner and co-owner came out and made it right. They were considerate of the property and commented that alot of the orig tech George was not true to include that George misquoted the codes.

I only gave it 3 stars as a 1 day job took 2 days to get it right.

If James and his partner would have come first they would have definitely gotten 5 stars

Overall

Work Description: Repair a Septic System

Overall

Work Description: Water Main - Replace/Repair

Comments: Quick turnaround on coming out to give a quote. Another quick turnaround scheduling the job and completing it. Excellent materials and workmanship. Did a great job of explaining options and what they were doing. Excellent job.

Overall

Work Description: Bathroom remodel!

Comments: These men reached out to me, with a quote the same day I called! I was on the schedule for the next day. They worked so hard and great together. They finished my bathroom ( shower, vanity ,reset toilet ) in just a few hours! Great working men. I would recommend them to anyone. Thank you Bryce & James for your outstanding performance.
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  • Master Plumber License in KY :
    #J16864
    Septic License in KY :
    #115948
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