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All Around Comfort Service LLC

Main Services: Residential HVAC Service, installation, Duct Design, Zoning, Indoor Air Quality and Smart Systems and Thermostats

Description: Hi my name is Shawn and I'm the owner of All Around Comfort. We've been open a short time and have had great success. We are family operated business and plan to stay a smaller company but a efficient company, so that are customers get the best honest service and pricing available. I've been in the field for 21 years and have been mentored by some of the best in the business. We do offer all kinds of products and services but believe in asking the customer what there needs are, we don't use scare tactics or have stressed out meet your quota techs or installers. I opened this company and operate it so I can constantly meet the needs of my customers and my employees. I'm not the normal boss I don't like desk work I like meeting new people and I'm constantly thriving to be the best we aren't perfect but if we don't get it right well make it right. I'm always in the field and my truthfulness in the field giving quotes and servicing homeowners hvac systems and leaving every option in there hands, it has not always landed the job but the ones that have us do there work are over the moon in love with us, this has helped me reach my goal to educate homeowners so they know if there getting the real deal or a sales run. The office is run by my wife and daughter so that I can be out there with my team, you can ask them yes I'm the boss but I'm also there team mate and happy employees make happy customers which makes money I always say quality over quantity and I have walked off jobs id rather not do it then sell it and do it wrong. Also giving customers that personal touch that has caused us to grow and thrive in these hard times. The goal at All Around comfort is not to set the world on fire but to service and help those that lost faith tradesmen we believe you may not like what we say buts its the truth and id rather you be mad at us then catch us in a lie. I want to break the wheel and bring are trade back to were it was 20 yrs ago, fair pricing and uncanny customer service. Give us a try you'll see if you call us out and don't buy anything well still walk you through everything and talk like you've been a customer for years.

What sets us apart from other contractors: We are small 1 install team and 2 techs and yes I'm one of the techs, we ask are customers what they want, we don't tell them what they have to get, because I've fixed more of those problems than I care to admit. Well leave you with every option we aren't a dealer for anyone because no one will tell me what i need to sell or how to run this team. We walk you through it give as many options as you want and always give the best pricing available and if you don't go with us you'll know you have a company to count on if something happens.

We are best known for: Details we are huge on details and check everything in every angle we can, I've fixed issues that some said you couldn't and I do not put with lying i will fire someone quick if catch them. Were not here to sell were here to help my unit is 29 yrs young and its not done because I practice what I preach no block scheduling no maintenance programs just simple work till its done right.

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1 Reviews

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Work Description: Crawl space dehumidifier

Comments: Terrible customer service. I had an appointment with them on Friday morning, spent the entire morning waiting, all for a no-show. When I tried contacting the office, nobody answered the phone. I am really glad I didn't purchase their product. It would probably be impossible to get maintenance. I talked to another lady who said this happened to her, too. Sounds like a running theme.
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  • State Contractor (Heating Group I, II, or III) in NC :
    #H-3-I 18350
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