Main Services: Most all home improvements
Description: Aldridge enterprises is a class a general contractor we build and sell custom homes and have a remodeling division also we do mostly deck s , deck refurbishing , restoration , and remodeling , we do exterior and interior trim as well. We strive on customer satisfaction!
2 Reviews
Review MeChantilly VA
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Work Description: Deck/fence repair seal powerwash
Comments: Very poor service and customer service my fence still has areas that aren't stained. They took my money but only completed my deck and didn't touch my fence, then essentially called me a liar when I contacted him, told him that I paid for my fence and deck but only the deck was completed, and then told me that he would never work with deployed service members again because I asked him a question about the work that had been done.When I initially contacted the owner he hung up on me. I someone's had poor phone service so I called back thinking that the line had disconnected. He affirmed that he had hung up saying that he didn't think that I could afford his service because I commented that the work would be expensive. I moved forward only because he had such good reviews.
After I described what I need done, he have be a quote. He told me that he would go out to the property to get an actual theory about what needed to be done. (I was on deployment so I couldn't confirm that he actually went.) He never went.
He told me that he would have to wait until it got weather before he could do the work. I used his estimate to make my budget for remodeling. When he finally did go look at my property, he increased the price by over $1000.
I paid to have my fence and deck stained, power washed, etc. They did my deck and left my fence untouched.
I called and left a voicemail explaining that our contact said that the fence and deck would be done. When he called back he said "If your contact does say that you were supposed to have your fence done, we won't be able to come out until next week." I assured him that I was looking at the contact while I spoke with him. He again questioned my honesty.
His son came out inproperly equipped to power wash and stain my fence. He didn't power wash it, just sprayed it and didn't spray the entire fence because he didn't have a ladder and didn't think to sorry the tops.
Overall
Quality
Price
Punctuality
Work Description: Fred repaired and added onto our deck.
Comments: We are very satisfied with his work, his honesty, and his personality.-
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