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Air Rescue Air Conditioning & Heating Service

Main Services: Air Conditioning & Heating

Description: Air Rescue is the Staten Island's most trusted and reputable HVAC contractors with more than 15 years of experience and expertise in the HVAC industry. We are a state licensed and insured contractor that performs heating, ventilation, and air conditioning installation, maintenance and service in the Staten Island area, including Elm Park and Brooklyn.

What sets us apart from other contractors: Air Rescue offers a variety of HVAC services to meet all of your heating and cooling needs.

We are best known for: Air Conditioning Installation, Air Conditioning Repair, Furnace Installation, Furnace Repair, HVAC Inspection, HVAC Installation, HVAC Repair, Indoor Air Quality Testing, Thermostat Installation, Thermostat Repair, Ventilation Installation & Repair.

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38 Reviews

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Overall

Work Description: They are responsive, come on time and very honest and helpful.

Comments: Can't recommend these guys enough. They are responsive, come on time and very honest and helpful. We had an issue with our AC in the midst of a hot summer and they came out within hours. They explained what was wrong and we got lucky that the problem happened to resolve itself. They told us what to look for next time before having us replace an expensive part.

Overall

Work Description: Fixing an issue I had with my Nest Thermostat

Comments: I tried to do a DIY fixing an issue I had with my Nest Thermostat. After I only made it worse, Jeff was able to come to my place, fix my mistakes and figure out the problem I was having. Very friendly and helped me get my place to actually blow cool air.

Overall

Work Description: maintenance of my air-conditioning unit

Comments: This air conditioning company really matches its name. The people who came here to work on maintenance of my air-conditioning unit and check my air conditioning system for an annual check up were excellent. It's a family run business and they really do work with honor and integrity. They really wanted to make sure that everything is done properly for my house and that they wanted to make sure I was very happy. It came on time and were respectful of my property, including putting on shoes socks to protect my carpet. I would highly recommend them.

Overall

Work Description: I highly recommend this company

Comments: Chris!! You have quite a gem in that young man. He was prompt, professional, very thorough in going through all the details of what needed to be done and why. I highly recommend this company and will recommend them to all my friends and family. We are now enjoying a very cool house, thanks to Chris and Air Rescue!!

Overall

Work Description: fixed my problem within minutes.

Comments: Literally the nicest most helpful humans I've encountered for a repair tech! They responded right away, came the next day, and fixed my problem within minutes. Can't thank them enough!! 10 stars

Overall

Work Description: I will definitely be using Air Rescue for any future heating and AC needs!

Comments: We had a wonderful experience with Chris from Air Rescue! They gave us a window of 10-12 but he called and said he was available to come earlier which worked out perfectly! He diagnosed our issue quickly and walked us through the process step by step. He explained things in a way that people who know nothing about how A/C works could understand. His service was fantastic and priced very fairly. He even threw in a few jokes for free!

I will definitely be using Air Rescue for any future heating and AC needs!

Overall

Work Description: FIxed what was wrong with our system.

Comments: CHris was an amazing service engineer and very knowledgeable in his field. He was patient and informative when explaining what was wrong with our system. The education he provided was insightful and didn't make us feel like we were being ripped off. He took the time to explain every detail and ensured we understood what we were agreeing to and what we do and don't have to replace right in this moment. I would recommend Chris and this business Air Rescue to anybody in the future. He is very trustworthy and thorough; something that is a lost art in the service industry. 10/10 highly recommend!

Overall

Work Description: AC unit Repairing

Comments: In terms of service, this is as good as it gets! Called Emily on a Monday evening (during a massive heat-wave may I add) and received a call back in 1 hour. She was able to schedule Chris (the owner) to come by the next day. Chris was absolutely fantastic and knowledgeable and was able to do his magic on the AC unit which required a complete fan replacement. I'm not sure how he keeps up with his frantic yet efficient pace but within 30 minutes he got the new part fixed, installed, and the AC working again. Thanks to him and his team, we are prepared for the heat waves this summer (and many summers to come).

Overall

Work Description: Chris & Air Rescue is first class all the way

Comments: Chris & Air Rescue is first class all the way! These guys are saving lives one HVAC at a time. I had their technician Matt come out and was able to fully diagnose my HVAC system and fix the issue. I was very pleased with the entire process from making the appointment to Matt's knowledge. they are a family business that truly deserve 5 stars. Matt was able to find out the issue on my older system and fix the for problem. I have these guys on speed dial for any HVAC related issues. I was referred to these guys by my neighbor and will always recommend them to anyone looking for any heating and cooling service.

Overall

Work Description: HVAC go-to team.

Comments: These guys were able to come out for service a week sooner than others I called (during the busy heat season of August). Also, ask for their AC Technician, Matt, he is the best AC guy I've dealt with. He was right on time (we live out in Mountain House), he quickly assessed the issue, was professional and courteous, and he also thoroughly explained the issue and how he was going to fix it. We were cooling our home again in about 40 minutes. Marg, the Office Manager, is very easy to work with too, and very accommodating. This is my new HVAC go-to team.

Overall

Work Description: Fixed My AC System

Comments: My Home Warranty service lined up Air Rescue. My system was intermittently sounding like a playing card in the spokes of a bike. Sunny arrived at the beginning of the two hour window and quickly diagnosed the problem and went right to work. He explained what the issue was and did a good job of answering my questions. He got the system up and running, but the complete fix required a part he needed to order. He committed to a date to install the new part and he met that commitment. Sunny was very friendly and professional, he really knew his stuff. I would highly recommend Chris and I would suggest asking for Sunny.

Overall

Work Description: Installation

Comments: Chris came out today through our home warranty company. All I gotta say is from the initial phone call to the tech, all extremely professional and very nice! My wife had answered the service call and they were initially suppose to come out next week! But they worked around their schedule just to have someone out the next day! Amazing! Our tech, Matt, was very nice and got the job done quick! Now we are not left without heat this winter! Big thank you to Matt and the Chris company!

Overall

Work Description: My furnace stopped working

Comments: My furnace stopped working, I called three vendors. Chris came and evaluated the furnace and recommended a Carrier brand replacement at a reasonable price. Air Rescue was communicative throughout the process, they assigned a project manager. The crew, Chris and Eddie came on the specified date and completed the work. They were experienced and expertly installed the furnace, wiring and ductwork. They tested the equipment and cleaned up the place. Highly recommend them if you want a Carrier authorized dealer installation.

Overall

Work Description: AC repairing

Comments: Air Rescue was able to schedule an appointment for us within 24 hours and their communication was fantastic. Easy to reach, emails are sent when the technician is headed to your home, and their progress is trackable online. Steven was efficient, personable, and not only fixed the issue with our Carrier Infinity system he was able to explain what had occurred. Absolutely would use them again and highly recommend to friends and neighbors!

Overall

Work Description: Air Rescue helped us to replace our old furnace recently

Comments: Air Rescue helped us to replace our old furnace recently. Requested a quote on Monday, got a quote on Tuesday and get the new furnace running on Friday. We are very pleased with their service. Do ask for a few quotes. Air Rescue is not the lowest one but we ended up choosing them because we appreciate how they explained our questions. Our technician Daniel really knows what he is doing. Arrived on time and finished earlier than expected. Excellent work!

Overall

Work Description: install our new package AC unit

Comments: Excellent service. Chris S. came out to install our new package AC unit. He did a great job considering he was by himself most of the day. The install looks pristine! Would definitely recommend Air Rescue to anyone and everyone. The process from estimate, to approval, then installation was painless. If you need service or a new AC, go with Air Rescue.

Overall

Work Description: Inspection and installation

Comments: These guys have been wonderful and very responsive. I was thoroughly impressed with their responsiveness and diligent service. The in-home consultation from Emily to inspection and installation from Chris and Alberto were all done within the day itself. Technicians were great with the install and setup of a new heater and wiring of the thermostat. Highly recommend this business.

Overall

Work Description: replaced my 22 years old HVAC system

Comments: My 22 yr old AC unit (part of an existing HVAC system) needed to be replaced. After getting some estimates I chose JJ Heating and Air, for the price but also because they took the extra time during the quote phase to make sure that all connections to my existing heater would work with new AC unit.

Joaquin and Jacob arrived right on time day of install (which had to be pushed back from orig date due to family emergency, JJ graciously accommodated the change). Everything went great; one glitch was a part was needed that no vendors seemed to have available. Joaquin kept checking multiple vendors until he found the part because he didn't want me to deal with no AC in 90° weather all weekend. I really appreciated his extra effort! All through the install they kept me aware of how things were progressing, and they also took care of a few minor things I asked for help with while they were already under the house. They were so helpful!

I'm now ensconced in my chilly house - for 22 yrs I had a weak AC and condenser, so the house was never ever cooler than 78° / 79° - now it's going down to 75 if I want it to, and so quickly!

Overall

Work Description: partment and turned on the heat since it was unseasonably chilly. The heater appeared to not be properly hooked up as the thermostat and the furnace wouldn't shut off once it reached its target temperature. they fixed that

Comments: I just moved to San Fran into a new apartment and turned on the heat since it was unseasonably chilly. The heater appeared to not be properly hooked up as the thermostat and the furnace wouldn't shut off once it reached its target temperature. So my apartment quickly became an oven - either it would be 99 degrees or I'd have to have the heat off. One morning the extreme heat triggered the carbon monoxide detector to go off.

I reached out to various heating repair companies and most had answering machines with recordings saying they were too busy to accept new customers at this time of year. Air Flow Pros returned my call despite it being "busy season" and scheduled time for Rudy to come out asap. They sent me an email the day before to confirm the appointment which made me feel comfortable they wouldn't be a no show.

Rudy was very professional, quickly diagnosed the issue and even fixed all the wiring on the spot. I really appreciated how he took the time to explain the issues (he said the wires connecting to the thermostat weren't hooked up properly) and reassure me that the carbon monoxide detector wouldn't be going off anymore. He also pointed out various code violations and instructed me to address them with my landlord for safety concerns. Would definitely recommend these guys!

Overall

Work Description: Choose Air Rescue for my new furnace and air conditioner

Comments: After reviewing few companies I finally decided to choose Air Rescue for my new furnace and air conditioner. Their price is very competitive. Ray came to look at the old system. He is very knowledgeable and advises me what I should get.After I accept the quote, they set the date for installation which is two days later.They were pretty fast forward.They even have a link to check their location before they come which I rarely see from other companies. One plus for that.
The two technicians Jose and Hugo did the job.Even though the weather was 100 degrees but that didn't slow them at all. They were very attentive and neat. They answered all the questions with a nice and happy manner.
I'm pleased and highly recommend Air Rescue HVAC.
Thank you all the staff members!

Overall

Work Description: ac installation

Comments: never completed the job - keeps saying next week. it's been 8 months. avoid. didnt secure lines, seal holes, or finish the job.

Overall

Work Description: Ac Onstallation

Comments: We recently had to move two air conditioning units out of one apartment and into another apartment a block away. Chris gave us a great quote for the job, and when he showed up (right on time) on the appointed morning, he was super-friendly. He was able to quickly remove the AC units from their windows, and then we walked them over to the new place. The re-installation was a piece of cake, and he actually threw in some extra touches, like lining the windows, that the original installers hadn't done. I would totally recommend him to work at your apartment or office.

Overall

Work Description: A/C taken care of

Comments: Can't recommend Chris highly enough. We live over a busy avenue and were a little intimidated about installing our a/c units solo this summer. In addition to perfect installation, Chris advised us about an additional unit for our son's room and picked it up for us. We were super appreciative of his tutorial about how to maintain the units (we had not been taking care of them properly!) and his overall friendliness and geniality. If you need your A/C taken care of next summer, do sure give him a call.

Overall

Work Description: They were able to arrive about an hour after I called and not only brought the non-working unit back to life but checked and serviced both units and for a VERY reasonable price.

Comments: Exceptional company. Exceptional people. Exceptional work. They were able to arrive about an hour after I called and not only brought the non-working unit back to life but checked and serviced both units and for a VERY reasonable price. I'll be taking advantage of their semi-annual service plan and will soon schedule to have the older unit replaced. No nonsense. Explained everything well. Very thorough. I see no reason to use anyone else.

Overall

Work Description: Chris was here 15 minutes after getting my call and my furnace was back up and running within an hour

Comments: Save yourself time, money, and anxiety and just call Christopher! Chris was here 15 minutes after getting my call and my furnace was back up and running within an hour. Plus he's just a good guy. That big company endorsed by a certain Heisman q.b.? They were out last night and were more interested in selling us a new unit for 10k. Christopher...just call the man.

Overall

Work Description: Replace Boiler/Water Heater

Comments: Excellent work and craftmanship. They help to replace the boiler that was in my building from 1989. Now I have a new functional one. They explained everything, gave a great price, and help me to say warm during the winter. Would recommend. 10 out of 10 service!

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Work Description: Central A/C - Repair/Services. Installed a new 36000 BTU minisplit unit ( replaced the old unit)

Comments: He got paid at the end of the service. But failed to come back withe final finished paperwork

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Work Description: Thermostats repairing

Comments: Competent, friendly, and responsive. And also honest. Chris explained it wasn't worth having a regular contract with him. He also showed us how we were misusing our zone thermostats. Even though he was in demand and couldn't come for several days, he helped us over the phone as best as he could. Then in and out, fixing everything, but also willing to stay to do more than he had to -- we didn't have the manual for the fancy thermostats when we moved in, so we couldn't set the timers properly, and he gave us a step by step set of instructions. Highly recommended.

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Work Description: Repair the motor in my furnace

Comments: I highly recommend Air Rescue. I was referred to Chris by a friend and wanted to get a second quote to repair the motor in my furnace. Not only did Chris respond by the end of the day, he was able to get my new motor, repair it within a few days and charged my $1,000 less than the other company. Would definitely use Air Rescue again.

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Work Description: A/C Repair

Comments: Chris and Air Rescue was a great help this summer, when our A/C went out. Called him in the evening and he responded quickly and got our A/C working the next day. I highly recommend Air Rescue Heating and A/C. Thank you Chris!

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Work Description: Resolve high A/C bills

Comments: Chris and his team were so great to work with! We needed to resolve high A/C bills that were still leaving our house hot on summer days. Chris came in, showed us all the issues and worked with a big team to get it done in less than 6 hrs! Nice quality and nice interactions with the crew.

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Work Description: Furnace Fixing

Comments: Chris was great! Great communication about the job and the appointment timing. Chris immediately diagnosed what was going on with our furnace and fixed it quickly. He also explained what was going on, and suggested next steps if his initial fix didn't fully work. He was super friendly and professional. Highly recommended.

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Work Description: They resolved our cooling issues

Comments: Go with Air Rescue Heating and Air Conditioning for ALL your HVAC needs. They are very knowledgeable, professional, and, most of all, friendly. Chris and his crew came to our home and resolved our cooling issues quickly. I would say in less than 3 hours impeccable service at a fair price. You will not regret calling them.

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Work Description: Dampers and ductwork primarily

Comments: I had another company recommended; the technicians were very nice, they called their findings into the owner who then gave me a $5500 quote for the work that needed to be done (replacing dampers and ductwork primarily, but he said I needed a new zoning board and two thermostats). I found Air Rescue through Networx, took a chance to get a second quote. Chris came out, drew a diagram of my system and told me what I needed to do - dampers and ductwork primarily, no thermostat, no zoning board. Quoted me $950.00. His fellows just finished the work and my problems are solved! I definitely recommend them.

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Work Description: Repair my AC

Comments: They came to repair my AC! They are very nice and the price was good also. I really appreciate it. I can recommend Air Rescue to you!

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Work Description: We needed a minor repair

Comments: Air Rescue responded with a service call within 24 hours. They were knowledgeable, took care of the problem quickly, and HONEST about the fact that all we needed was a minor repair! Thank you Air Rescue for your integrity!

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Work Description: A/C installation

Comments: I contacted them for an A/C installation, and ended up also replacing my furnace with them (given the extra was mostly only the equipment). Chris was quick coming onsite and explained very well to me all the options. They manage to get installation within 2 weeks and the crew were very efficient and clean

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Work Description: Central A/C - Install/Replace

Comments: Excellent service all around
Highly Recommend
Very knowledgeable
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