Main Services: HVAC
Description: Air City AC & Heating LLC installs and services air conditioning and heating systems for residential units.
What sets us apart from other contractors: Air City is a family owned Air Conditioning and Heating business that believes in core values and hard work. We are Committed to providing Houston and the surrounding areas with the highest quality service. We make it our priority to provide peace of mind that the job is done to 100% satisfactory. Our highly trained HVAC specialists receive continuous education to ensure practical and effective solutions. At Air City we take pride in our work, so we use only the best high-quality energy efficient equipment. Most importantly we truly believe honesty is the best policy and guarantee straight forward pricing.
We are best known for: Friendly Service and Honesty
2 Reviews
Review MeCypress TX
Overall
Work Description: Terrible and incompetent
Comments: Air City AC & HEATING is the MOST incompetent company I have ever had the displeasure of having done business with! After the freak derecho storm left millions without power, 96 houra for us, when we finally got power back, our AC never worked right after thet. Air City was contracted by our home warranty company (which I will blast on another post). When our issue was diagnosed, of course our warranty company denied the claim and we were left to pay $4,274.79. First technician diagnosed, said he couldn't fix it & had to get home warranty to approve it. DENIED. Then, days later, they sent a second technician, who not only didn't fix it, but he took a piece from our system and left (on a Saturday night)... no AC work done on Sunday. Days pass, we call multiple times every day to find out what is going on, always told they will return our calls, but don't. Another technician comes out, and another, another, tools and Rtic (monogrammed) cup taken, cup finally returned days later. Always the LAST home on their schedule each day and they don't leave until 11 - 12 at night.... but still can't figure it out. This goes on for a month with NO AIR-CONDITIONER. I can't even keep track of how many technicians they sent, but at least one of them told is that one of their own techs did MORE damage to our system (top of the line Lennox according to Air City). FINALLY they sent a person who actually was a Lennox specialist, who should have been sent out on the 2nd call!!!Now, there is no compensation they are offering for all of our trouble....not a discount or anything! We have asked for compensation, and were told, the work was done. (Remember one of their OWN techs stated that someone from their company did MORE damage to our EXPENSIVE system.) As the daughter of an attorney, former assistant attorney general of Texas.... your company has NOT heard the last of me!
Houston TX
Overall
Work Description: Furnace/Heating System - Repair/Service
Comments: technician was very very nice-
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HVAC License in TX :
#TACLB00114911E
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24/7 Emergency Service
Flat Rate Pricing
Full Warranty
Guaranteed Repairs
On-time Guarantee
Parts & Labor Guarantee