Networx Pro

Austin Handyman 512

Main Services: Home Services

Service Area: Austin, Florence, Granger, Jarrell, Schwertner, Taylor, Thorndale, Thrall, Bastrop, Buda, Cedar Creek, Cedar Park, Coupland, Dale, Del Valle, Driftwood, Dripping Springs, Elgin, Georgetown, Hutto, Kyle, Leander, Liberty Hill, Lockhart, Mc Dade, Mc Neil, Manchaca, Manor, Maxwell, Paige

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8 Reviews

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Work Description: AC replacement

Comments: Johan was very efficient in working with my Warranty company. He said from the beginning that the unit needed to be replaced but home warranty only wanted to pay for compressor. Johan continued to provide information and finally warranty co paid for complete unit. They finally got approval at noon on a Friday. They still came out knowing it would be a time consuming job, they stayed until completed!!

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Work Description: Replaced 4 Trane units

Comments: In November 2018 the owner of this company convinced the priest and maintenance guy at our church that they should replace four working but aging Trane units with what new units. Their understanding was that the units would be replaced with new Trane units. The quote stated “4 tons Ameristar Matching Units by TRANE”. The word Trane was capitalized in the quote, and so the church folks believed they would get Trane units. The finance council requested competitive quotes, but no surprise, Trane and American Standard quotes from another company were much higher. Unfortunately, Ameristar is a low cost (imported I believe) ALTERNATIVE to Trane – or as the company owner told me “like comparing a Toyota with a Lexus”. By time the finance council was aware of this surprise, the units had been installed and the invoice paid. This kind of business process seems deceptive, if not bordering on fraudulent. I would strongly suggest that anyone thinking of doing business with this company should be very careful. Get bids with exact make and MODEL NUMBERS, then get competitive quotes. A word to the wise, don’t get fooled.

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Work Description: AC

Comments: Worst customer service EVER . Home warranty company sent him out to check on my AC unit . He told me my HW wouldn't cover the maintenance (which was a lie). He took the $60 service fee with the promise he would follow up with the company that evening and call me to make arrangements. He never called, never followed up with the HW company, and refused to take my calls or return my messages .He left me with no AC for 15 days in July.

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Work Description: AC Unit

Comments: My home warranty sent this guy Johan Quintero out to get a diagnostic on my AC which is blowing hot air. He's so lazy he doesn't want to look in the garage where the unit is location. When I insist he states he only has 45 minutes for each customer. Then he says he *thinks unit has leak which he can't see so he will have to get the "right" equipment and that's an additional charge of $150 which of course the warranty doesn't pay. Then he starts trashing the home warranty company and says the unit will most likely have to be replaced and he only charges $3500 and can fix it right away. I told him I would NOT be hiring him and to put the cover back on my unit the way he found it. This guy's a scam artist. Buyer Beware...Luckily I wasn't bitten but please read so that you aren't either. I hope this guy goes out of business....HORRIBLE person & horrible company!

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Work Description: Replace Air-conditioning, Coil and Furnace units with new units.

Comments: Johan was very professional, courteous and helpful during our process of reviewing HVAC options. He presented the most value-filled estimate and we are proceeding to work with him.

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Work Description: Heater repair

Comments: Exceeded my expectations, everything was done even better than expected, Thanks! Johan!

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Work Description: AC units and more.

Comments: Excellent services!
I will not hesitate to call them again if necessary in the future.

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Work Description: Installed AC and air handler

Comments: Johan exceeded my expectations for installing, price, explanations, and clean up. He was punctual on telephone, emails and arrival. In addition, he is a nice polite hard working person.
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