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A Personal Touch By Patricia LLC

Main Services: Residential and Commercial Services and Repairs

Description: A Personal Touch By Patricia LLC is a one stop shop for all your residential and commercial needs. Patricia was established in 1998 servicing the surrounding area and we started in Gainsville, Georgia prior to moving to Florida. We do it all from cleaning to full remodeling. We take pride in everything that we do, down to the smallest detail of the work being requested from us. We make sure we meet our exceed our customers expectations, in a professional timely manner. When you need anything done to your home or commercial property call, A Personal Touch By Patricia for a free estimate, 904-510-9963

Service Area: Jacksonville, Middleburg, Penney Farms, Orange Park, Doctors Inlet, Green Cove Springs, Fleming Island, Jacksonville Beach, Ponte Vedra Beach

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Work Description: Interior Painting
Porcelain tile installed throughout house

Comments: Hired them immediately after buying the house, and prior to moving in our belongings.

Starting with the paint:
We had them come in to do the entire inside of the house one color, with white on the door frames, crown molding, baseboards, etc.
There was wall paint spilled over onto the white edges throughout the house. Some rooms had the old wall color showing through the new paint. Some edges (for example around one of our cabinets) weren't painted at all. There were paint drips that had dried on the areas of the walls. Light switch covers weren't removed prior to painting, and clear brush strokes were visible around said light switches. Overall the work looked beyond amateur.

For the tile:
Hired them to do the tile in conjunction with the paint throughout the house. There were multiple tiles with severe lipping, uneven grout, discolored grout and hollow sounding tiles. When we moved the stove and refrigerator we discovered that they didn't even apply grout underneath those areas. Tile seams didn't match going from one room to the next. Door thresholds were installed in the doorways that were off center. The whole job was terrible.

When we tried to contact them to come take a look at the job we were told that they were out of town for awhile. Later when contacted they told us that they had gone out of business, and their insurance documents were in storage somewhere.

We paid for all the materials and labor.

Ultimately we had to pay for a (better) company to come in and repair the paint. We also got another (better) company to come in and redo the entire floor with luxury vinyl planking.

We definitely allowed ourselves to get taken in on this job.
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