Main Services: Tile Installation
Cedric G. Ruff is the owner of A Diamond ~N~ The Ruff; Custom Tile Installation Company located in Cincinnati, OH. He is listed as one of the leading tile contractors with The Tile Shop located in Sharonville, OH and with Florida Tile located in Kenwood. OH. For the past two years (2012-2013), A Diamond ~N~ The Ruff was noted as the leading tile contractor on The Tile Shop contractor's list. A Diamond ~N~ The Ruff's expertise and craftsmanship have played a major role in increasing tile sells at The Tile Shop. A Diamond ~N~ The Ruff remains as their #1 requested contractor.
A Diamond ~N~ The Ruff Custom Tile Installations can be found in homes throughout the city of Cincinnati and its surrounding areas, including as far from Mainesville, OH to Batesville, IN. Additional installations can be viewed in such establishments as Ramezo Greek Restaurant, although we specialize in residential properties.
Cedric has over 15 years' of experience in tile installations, and over 25 years of carpentry skills. His skills includes, but not limited to, building cabinets, archways, columns, storage shelves, and mantels from scratch.
Cedric was once told that he had an eye for perfection like no other. His meticulous mind and skillset is what keeps him in demand. His mission is to help others remodel their homes and/or establishments where they can enjoy the look of perfection for a reasonable cost.
A DIAMOND ~N~ THE RUFF - WHERE WE AIM TO PLEASE, BECAUSE IT'S YOUR HOME, BUT IT'S OUR WORK!!
4 ReviewsReview Me
Work Description: Master Bath RemodelComments: We hired Cedric to remodel our Master Bath. Given this was a major remodel, we asked for a drawing and timeline; we couldn’t get either. Day 1 experienced a change order (among other change orders) because he forgot he recommended a frameless shower and had to purchase more supplies. Change Orders required payment immediately. He had primarily 1 person at our home for the majority of the job and rarely showed up. We communicated concerns during the project to no avail. Cedric told his contractor to take his time, which he did, took the money and quit 7-8 weeks into the project. The overall project took 11 weeks, which was too long. Had Cedric showed up to the worksite, things might have gone differently. Our hardwood floors were scratched, damage to our bathroom door, vanity drawer was put in upside down (had to have cabinet guy correct). In the end, Cedric only cared about getting paid.
They also used our supplies, towels to clean up and step ladder, which was left with caulk, etc all over. No one cleaned up nor offered to replace.
Cedric will agree to things but if it’s not in the contract, a change order is needed.
We were going to have Cedric remodel our guest bathroom. We asked for verbiage to be added to this contract, such as timebox, professionalism, etc. Cedric did not agree to these items and opted to pass on the job only after contacting us to have his equipment picked up then sending us an email stating he was passing on the job (after receiving confirmation the equipment was in their possession).
Cedric would speak to me, woman of the house, in a degrading manner and even hung up when I called about an issue. He didn’t speak in this same manner to my husband. I also heard him speak to his employees in a degrading manner so understood why the guy quit.
When Cedric passed on our guest bathroom, for an hour, I was dismayed, as I had planned to have this work completed so I could move on to other projects. Low and behold, it was a blessing in disguise. Within 2 weeks, we found someone else but had to wait for the project to begin. In the end, our guest bathroom remodel took 1 month from start to finish with no issues from this new company. The project went so smooth, our neighbors will be using him to remodel their guest bathroom. This other company will be back in the new year (2022) to correct issues in our master bath.
Hindsight being 20/20, Cedric was no cheaper than any other quotes we received.
Cedric, thank you for passing on our guest bathroom. That was the best gift you could have given us.
Work Description: Tile workComments: The are terrible people to work with. Untrained, unreliable, and full of empty promise.
Work Description: Very horrible service and very rude people. Don’t want to give the entire details... but it’s waste of ur time if trying this !!Comments: Unethical... very rude ... no time sense .... treat customers very bad !! Not at all recommend
Work Description: A Diamond N The Ruff did a back-splash and tiled my kitchen.Comments: My kitchen looks fantastic. I would use them again.