Networx Pro

5M Services

Services: Heating & Cooling

Service Area: Southaven, Coldwater, Independence, Arkabutla, Hernando, Horn Lake, Olive Branch, Nesbit

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2 Reviews

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Work Description: Central A/C - Install/Replace

Comments: He was very professional . He provided a WRITTEN estimate on company letterhead. I had 2 other bids that did not give a written estimate other than one on a sheet of paper. He arrived in uniform driving a company vehicle that had a trailer full of parts behind it. His estimate was not the least nor was it the highest. He took the time to determine exactly what i was looking for. One other estimator was on site for possibly 15 minutes and simply looked at what he was replacing. Robert took the time to determine IF my current system was installed correctly for my home. He determined that my return air volume was too low which made my current system work too hard. Not only is he replacing my current system but he is replacing a couple of the air ducts and adding a return to insure my new system works better than my existing system when new. His estimate included the scope of work so that we all are on the same page. His equipment was the same as another company but at a significant difference in price. I could not believe the SAME work can vary from $13,200 on one bid with the low bid coming in at $6600. 5m was in between these extremes. I am 59 years old and my dad instilled in me to get at least 3 bids on ANY project and usually the middle bid was the best bid. 5M was the middle bid on my project.


Work Description: Central A/C - Repair/Service

Comments: Very satisfied.
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