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26 Reviews

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Work Description: AppliancesDryer Repair - Repair/Service

Comments: Scheduled for 10:00-11:00 a.m. no call. There were 2 men who showed up after 6:00p.m. Took back off, greased in the back. Worked 10 minutes as per their documentation. Gave me a bill for $197.00. I tried to use it and the same problem occurred immediately. Tried to call the number on the ticket as well as the number I used, the it was no longer in service, I entered it online and the number came back w a scam alert! User BEWARE! This is a scam ! I lost $197.00 to a total scammer and fraudulent “business “.
The information tis person entered is INCORRECT. We are a long standing appliance company in Western KY. Our number was NEVER associated with a "scam alert", that is ludacris

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Work Description: Spin cycle on washing machine quit working

Comments: Came to our house at 9pm, unplugged washer, plugged it back in, charged us 187 bucks. Didn’t even run a cycle to see if it worked before he left. Said “give it time”. Washer still doesn’t work obviously. Also weren’t expecting to be charged so much for doing basically nothing. Other businesses in the past have charged 80-90 bucks for coming out to diagnose the problem. We used this guy bc we couldn’t find anyone else to come out any sooner. We were ripped off.

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Work Description: Washing machine repair

Comments: Do not use this company. They charged me $300.00 to repair my washing machine. After they left, the machine flooded the laundry room and ruined part of the ceiling in the bedroom. They came back and then said they had to order a part. That was in Jan. It’s Mar and the part still has not come in. They don’t return calls and when they do cannot give any update on the problem. They refuse to return my money so I’m out $300, plus the cost to repair the bedroom ceiling, and still no repaired washing machine.

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Work Description: Fix dryer

Comments: what a shake down. Over 500 to fix a dryer. You can buy one for that. Do not use these people.

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Work Description: Oven repair

Comments: Never showed up when was supposed to. After finally showing up it didn’t work one time after he left. Tried calling owner Tony multiple times but no response and tech Josh still has not shown up to try to fix again. DO NOT USE!!!!!

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Work Description: Appliances - Repair/Service

Comments: It happened on Xmas eve. Took several days of back and forth. They said they were coming on Xmas eve. Didn’t call and didn’t come. Then said the day after Xmas. Didn’t come. Didn’t call. Finally, they came 3 days later. Was told $89 to diagnose. Then once in my home said there was $200 in labor cost to assess and diagnose. To fix washer was over $600. Went with another company that charged me <$200 and it works beautifully.

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Work Description: Diswasher install

Comments: I found the services provide very poor I requested an estimate for the work to be performed. I was promised a n estimate on three separate days. No one came and I received a call at 8:30 pm say the couldn’t make it be cause the were slammed. I finally got an estimate for 375.00 plus a 69.00 service. It was a 1 hour job. I got it installed by a different perso n for 40.00. Don’t use these people

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Work Description: fence

Comments: I so was hoping to leave a good review . Maybe its totally covid, but its been more than awhile and still my job isnt complete .Promised to come Wednesday Thursday Friday Saturday still not able to let my dogs out in an inclosed fence.

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Work Description: Handyman

Comments: Working with Triple A was an overall great experience. We hired them for one project and ended up using them to renovate a lot more of our house. They were easy to get a hold of and had great communication. They were friendly and informative and kept us in the loop almost daily, letting us know about the progress. Triple A gave us affordable quotes throughout the renovation and started the job almost instantly after we accepted the bid. It was just an overall pleasure and we will be using them for any other work that may need to be done on our home in the future. Highly recommend. Thank you. :)

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Work Description: Appliances - Repair/Service

Comments: They arrived in a timely manner and consulted with us on our freezer problem. Without having to leave our house they were able to find a new refrig/ freezer for us, remove old and install new.

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Work Description: Window Screen - Repair/Replace

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Work Description: Handyman

Comments: Very fast to respond. So happy to have it all done in 1 day! Was given choice of 2 brands of O T R microwaves, we selected one based on past experience but that wasn't the one in the box we got-so far that's the only disappointment

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Work Description: Plumber

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Work Description: Heater/Appliance

Comments: Called Tony at Triple A to send someone to look at our furnace. They showed up on time and I feel were honest about the repair estimate. Edward had the parts on his truck and was able to fix our furnace in about an hour, and we had heat again! Triple A Services did a good job for us.

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Work Description: Handyman/ Appliance/Heater

Comments: Service Rep was very professional on the phone and set me an emergency appointment at 7 pm on a Sunday. The Triple A service technician was here so fast and had us fixed that my food didn’t spoil. I was so impressed I scheduled them for 2 other jobs at my home. I recommend them.

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Work Description: Told them what I wanted -- woodwork, carpet cleaning & routine cleaning. They said that was their deep clean & also said windows, inside & out, but told them I didn't need outside, just inside. Quoted around $140 + tax.

Comments: Windows weren't cleaned, not sure whether or not the woodwork was cleaned -- didn’t appear to be -- cobwebs still on wall in bedroom & on ceiling in livingroom. Back door threshold not swept. Toaster still had crumbs on it. Microwave not cleaned. Kitchen & bathroom sinks not cleaned. Towel bar in tub & tub not cleaned. I asked for two things that weren't specifically discussed in initial discussion.
The overhead light cover in the kitchen & the floor track at the base of sliding mirrored door of the kitchen to be cleaned. I told the crew that everything was fine, but just because I wanted them out of my home. With those extra things & the things NOT done, I should NOT have been charged $220. Please DO NOT let anyone contact me. I do not want any further contact.
It was my pleasure to refund you $100. Please call us again if we can help you. Tony Miller Owner

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Work Description: repaired bathroom faucet and drain

Thank you so much for your business! Tony Miller Owner

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Work Description: Installed replacement kitchen sink and faucet and replacement bathroom sink and faucet.

Comments: Service tech was very polite, very deliberate in his work and cleaning up but he moved VERY slow. He was here for 4:45 hours to change 2 sinks and faucets. There were minor plumbing adjustments to fit the new drains to the existing plumbing. The amount of time it took to do this job seemed very long to us. An adjustment was made to reduce the original invoice when I complained that it was double the original quote. When he left, I realized he installed the bathroom faucets with the set screws facing front instead of to the side or to the back even after I told him I watched the installation video that said to attach the faucet first for easy access to attach them. I am not at all happy to see those screws every time I approach the sink. I called them back to fix the bathroom faucets. Tony agreed to schedule Chris to come back and fix it.
Thank you for complimenting Chris on his professionalism upon our 2sd call to you. Thank you for your business! Tony Miller Owner

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Work Description: Storm door

Comments: Wasn’t pleased. Lied. Late Wasn’t professional. Wouldn’t recommend for any job. I would call them the boss said they would be here wouldn’t show up. Didn’t finish job. We finished it One hour work took 4 days. Very very disappointed in the overall experience.

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Work Description: furnace repair

Comments: great
Thank you so much for your business and your 4 stars! It was our pleasure to serve you. Tony Miller Owner

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Work Description: Frozen pipes, couldn't find. Useless no it

Comments: Not satisfactory, cost me lots more to get it fixed
Wrote us a bad check after we fixed the problem. I dont understand the review Tony Miller Owner

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Work Description: Replace HVAC Packaged Unit

Comments: They were a little slow, but the weather was extremely cold. They did a great job though, everything works as it should.
Thank you for your good review!

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Work Description: repair a leaking pipe

Comments: it was a con job after they did the job about a hour later the pipe was still leaking I tried to call them back but the phone had been disconnect.
Our phone number has NEVER changed or disconnected. I tried to call you several times regarding this with no response.

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Work Description: repair ceiling sheetrock, blend in ceiling texture with old, paint ceiling

Comments: excellent

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Work Description: Find a broken water main, replace a frost-free standpipe; install new pipes and shut-offs, and more.

Comments: Professional and generally superb. Had to rent a trackhoe and dug LOTS of line. Worked hard and were very amenable to changes in the situation and objective.

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Work Description: Central air system was not working. It has a small leak and was out of Freon. Tech fixed lead and replaced Freon and unit seems to be working fine.

Thank you so much Ms. Ross, it was our pleasure to serve you. If you ever need anything else please call us. A. D'Arco Owner United Services
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