Main Services: HVAC service and installations
Description: We are a small heating and air company that prides ourselves by doing the right thing. We provide service that you actually need. We are not here to just replace units or sell you something you do not need. We feel that doing the right thing and treating people the way we would want to be treated goes along way. This is the mindset that has made us sucessful for the past 12 years. We maintain our low prices by using word of mouth advertising and can beat all the big company pricing.
2 Reviews
Review MeCordova TN
Overall
Quality
Price
Punctuality
Work Description: Smith Services is the best! I will NEVER go anywhere else! They are upfront and honest....HONEST! I'd previously had 2 other contractors come out. The first tech named Burt from Choates, stated that my inducer motor assembly was going bad. Prior to him coming out my heat was atleast coming on. After he finished 'looking' at it, it was totally out! He claimed he was trying to get me thru the weekend and couldn't. It was worse after he 'tested' it! Instead of being upfront and giving me the cost, he directly went into sales mode and tried to sell me a maintenance plan. On top of that his quote to fix it all was $600!!!! I just didn't trust the guy and decided to try Southern Comfort Heating next. They were even worse. I told them that the previous tech said it was the inducer motor assembly. So they went into the attic and 'tested' it and came back with the same issue. The thing about Southern is that they left to go out to purchase the part and called me back stating the part cost $300!!!! And, I had to pay in CASH AND I had to do it now before the dealership closed at 11AM!!!! Anytime a vendor rushes you trust your intuition and know that is not RIGHT! Smith was honest, reputable, and actually went and tested the heating. Turns out there was nothing wrong with the motor. NOTHING!!!! The circuit board just needed to be reset!!! I will ALWAYS use Smith Services for heating, a/c, or appliances! And I will tell others about Smith's good service as well as my experience with the others! Smith Services is the best!!! Thanks Glenn, my tech! He gave me the best Christmas gift this year!!!!
Comments: Smith Services is the best! I will NEVER go anywhere else! They are upfront and honest....HONEST! I'd previously had 2 other contractors come out. The first tech named Burt from Choates, stated that my inducer motor assembly was going bad. Prior to him coming out my heat was atleast coming on. After he finished 'looking' at it, it was totally out! He claimed he was trying to get me thru the weekend and couldn't. It was worse after he 'tested' it! Instead of being upfront and giving me the cost, he directly went into sales mode and tried to sell me a maintenance plan. On top of that his quote to fix it all was $600!!!! I just didn't trust the guy and decided to try Southern Comfort Heating next. They were even worse. I told them that the previous tech said it was the inducer motor assembly. So they went into the attic and 'tested' it and came back with the same issue. The thing about Southern is that they left to go out to purchase the part and called me back stating the part cost $300!!!! And, I had to pay in CASH AND I had to do it now before the dealership closed at 11AM!!!! Anytime a vendor rushes you trust your intuition and know that is not RIGHT! Smith was honest, reputable, and actually went and tested the heating. Turns out there was nothing wrong with the motor. NOTHING!!!! The circuit board just needed to be reset!!! I will ALWAYS use Smith Services for heating, a/c, or appliances! And I will tell others about Smith's good service as well as my experience with the others! Smith Services is the best!!! Thanks Glenn, my tech! He gave me the best Christmas gift this year!!!!
Overall
Quality
Price
Punctuality
Work Description: Stephen has done some residential HVAC work on my house and commercial HVAC work on my office space.
Comments: I recommend him all the time.-
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