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Sewer & Drain Pro

Description: Top of the line work, and Customer service as well good pricing 24 hour service , heating cooling Plumbing boilers drains water leaks sewer replacement complete installs carbon monoxide detection leaks serving Albuquerque and Santa Fe surrounding areas 505-389-3787 ask for RayTrujillo

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4 Reviews

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Work Description: A\c install

Comments: I'm a renter. I caught him lying to me and the property management company. He then lied to the manager and they called him out which is why they will not contract him again. I've been and worked with several contractors and know their tricks.
Dude was scheduled to replace my swamp cooler back in August or September 2019. After 2 weeks of waiting he came to look at the job he already won the contract on and said he needed to re bid the contract, because he was TOLD it was an easy job and this was gonna cost more, red flag #1. Ordered an A\c after the work was scheduled to take place, Red Flag #2. After rescheduling a day to work he showed up an hour and a half late with a 15 year old helper, Red Flag #3... he ordered a new unit with a selector switch built into the unit when I have a selector switch already in the wall. The new switch is 7' 3" off the ground! He butchered the duct that comes into the home so much that his self tapping screws tapped into nothing but the front cover of the unit so now one side falls off. He cut the electrical for the old pump and motor off the old units and just left them hanging in the new one. If I accidentally turn on the old switch while the new unit is running I either get electrocuted or pop a breaker. Instead of using a crown nut to hold the dedicated power line for the unit he wedged the line in place with self tapping screws. The new unit has a ballast wired into the unit so he plugged that into a wall outlet inside my house! I'm now out a power socket and living in fear of electrocution and fire because he couldn't be bothered to do his job properly. Last week, 5/28/2020 he was supposed to come back to do warranty (free)work on the unit. Contractors are supposed to schedule with the resident to do the work. He just showed up and called me from the alleyway. When I told him he was supposed to call me before hand he turned into a high schooler with attitude and told me, "If you don't have time, I don't have time." He was trying to squeeze me in to fit HIS schedule, when he wants to get paid... When he was allowed to come back he showed up 48 minutes late, without parts and material needed. He then had to go to Lowe's because he was in his personal vehicle and didn't have any water supply line for a swamp cooler he knew he was supposed to work on.
If he spent as much time learning how to do his job as he did styling his hair and chinstrap he would be the GOAT, but he will cut every corner possible! HE DOES NOT KNOW ANYTHING BUT DRAIN CLEARING! DO NOT LET THIS GUY DO ANYTHING BUT CLEAR WASTE FROM YOUR DRAIN!

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Work Description: We had a leak in our water line from the washer to the main line. They brought in a camera and other equipment to find that it was under the patio slab, so it involved breaking part of the pad. The men were thorough, polite, timely and very accommodating in our requests. Although it took a few days because of the work involved, it was done properly. They also fixed a leaking pipe in a bathroom sink. While the original estimate went up, it was because we originally thought we could find the line without having to break the concrete, but the camera and locator found it right under the cement.

Comments: I will definitely hire them again. I do recommend them. The price was fair for what they had to do and they are easy to work with.

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Work Description: Replaced motor in gas wall heater. Needed to replace fan. Said he ordered. I never heard back from him and fixed the fan myself watching a you tube video. Would not recommend to anyone.

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Work Description: clear clogged sewer pipe

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