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Rooterman of Rhode Island

Main Services: drain cleaning,plumbing -Junk removal-Demolition

Description: Rooterman is a plumbing and heating company, drain cleaning And junk removal and demolition company.

Service Area: Kenyon, Foster, Smithfield, Slatersville, Charlestown, Pawtucket, North Smithfield, Narragansett, Peace Dale, Middletown, Harmony, Warwick, Johnston, Wakefield, Wyoming, Clayville, Chepachet, West Warwick, Carolina, Tiverton, Hopkinton, Mapleville, Newport, North Kingstown, Prudence Island, Jamestown, Albion, West Kingston, Riverside, Shannock

What sets us apart from other contractors: Locally owned

We are best known for: Plumbing - heating and drain cleaning and junk removal services

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41 Reviews

Review Me

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Work Description: Clean out basement and office.

Comments: Very professional and did an excellent job. I recommend them highly

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Work Description: Boiler Repair/Service

Comments: Came out and was very knowledgeable of what the issue was and ordered the part that was needed the same day. Both Chris and Bill was very professional highly recommend this company!

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Came the very next day. Even finding some unanticipated problems, job completed. Would use again.

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Work Description: Boiler Repair/Service

Comments: Very professional and only company to respond promptly

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Work Description: Junk Removal

Comments: The guys were very polite, professional and efficient. They did an excellent job removing furniture, pictures, and accessories. They even left us some large industrial trash bags for cleanup work we had remaining.

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Work Description: Leak Detection/Repair

Comments: they were good a new their stuff. i would hire them again

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Work Description: Junk Removal

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: They sent John the technician. He was great! Confirmed the issue, bought the parts and installed them.

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

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Work Description: Junk Removal

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Work Description: Junk Removal

Comments: This company was great.! I would hire them again and I would recommend them to anybody

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Work Description: Building Demolition

Comments: Responsive, on-time, fair pricing, polite and thorough. Excellent communication. Would hire again.

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Work Description: Water Main - Replace/Repair

Comments: Had main water line replace work out great would hire again

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Work Description: Junk Removal

Comments: Great service and competitive prices. Showed up on time and kept us informed.

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Work Description: Junk Removal

Comments: Excellent!

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Work Description: Toilet tank constant refill

Comments: Instead of addressing the problem, their recommended solution was to replace the entire toilet at an expense of over $600. Not impressed at all!

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Work Description: Boiler Repair

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Work Description: Boiler Repair/Service

Comments: I needed upgrade on baseboards. Was told 1 person was to come out to price, another person was sent. Agreed on price, day and time to do the job. The day arrives and no one showed up. I called and was told there was a mistake as I wasn't put on the schedule. Rescheduled for the next day at 8 am. Person arrives at 8:08 goes to front door and leaves after 3 minutes. Says he knocked but if he did the dog did not bark but was in that front room. He NEVER attempted to go to the side door or CALL anyone. I called back and was told I'd have to wait 2 more days. No thanks .

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Work Description: Drain Clog/Blockage - Clear

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Work Description: Boiler Repair

Comments: Could have gotten the gas valve at half the cost

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Work Description: Plumbing

Comments: Would not hire them again

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Work Description: Drain Clog/Blockage - Clear

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Work Description: Gas Water Heater - Installation

Comments: I had Nate and Bill work in installing my new gas water heater. The guys were pleasant BUT these guys at the end of the job stole items I purchased for the job, items they did not use, they put in their pocket to take away. I had to ask them to return and they went back to the van to retrieve it.
Secondly, after the job, I had to call National Grid because gas was leaking from one of the pipes they worked on.
Third, the bill wasn't itemized and when I called Nate to discuss it with him, he hanged up on me.
I will NEVER again hire or recommend Rooterman, based me experience with the workers I interacted with.
I have a lot more to say.

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Work Description: Boiler Replace

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Work Description: Junk Removal

Comments: They were quick and efficient.

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Work Description: Water Heater - Install/Replace

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Work Description: Faucet

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Work Description: Faucets/Fixtures/Pipes Repair/Replace

Comments: Immediate considerate call back from lovely Heather who passed this senior dyslexic's message to boss. I explained need for a place to mark "Soon"

Appointment set up for next week. I was impressed with Manager; Chris. especially his patient listening and desire to try to work something out with us.

I will keep you posted iff I can re email to an e mail address. Thanx ever.

Harry

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Work Description: Bathroom sink - drane unclogging

Comments: very good job

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Work Description: Clogged toilet

Comments: Called last night, could not come till this morning. Came early, job done quick.

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Work Description: sump pump installed

Comments: he did a good job very pleasant person

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Work Description: Bill the plumber was excellent. Great individual providing skilled service, answered all concerns. I highly recommend and would contact again if needed.

Comments: This is my first experience with Rooterman and highly recommend their service.

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Work Description: Repair of stag pipe

Comments: Billy was polite, professional and did a good job

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Work Description: unfreeze pipes

Comments: very unsatisfied plumber was in a hurry to get out and did not tell me i had a busted pipe

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Work Description: Garbage disposal

Comments: So professional and knowledgeable. Very friendly. Would call for their services again. So very pleased. Thank you Bill !!!

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Work Description: did camera inspection of septic sewer lines

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Work Description: Re-plumb kitchen sink drain

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Work Description: We have a boiler for baseboard heat. The heat would not turn off in the basement when the temperature reached the thermostat setting (two zone valves/two thermostats). The diagnosis was to replace the zone value for the basement. Since plumber did not bring a zone value (he said he was told we had one - we didn't) so we said we had done that years ago and would buy one ourselves, which we did.

Comments: We paid $99 for the diagnosis only and bought a zone value (about $85). As I mentioned above, we had installed one of these in the past. The issue did not resolve. So we're out almost $200 with no resolution and Rooterman promised someone one by a few days ago and no one showed.

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Work Description: water heater

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Work Description: Alled and said could come same day did an excellent job in record time verry satisfied.

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Work Description: Repair sink drain.

Comments: Put off multiple times before showing up (took 2 days to show up). Used my tools not theirs. 125.00 for 15 minutes of work. Didn't give a quote first. Would never use again
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  • Plumbing License in RI :
    #002293
    Plumbing License in RI :
    #MP002380
    MA Plumber License in MA :
    #MP002380
    OWTS Installer License in RI :
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